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Hilton Garden Inn Richmond Innsbrook

PricelineUS$ 137*
View Deal
Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
US$ 171*
US$ 137*
Great Deal
US$ 140*
US$ 140*
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Hilton Garden Inn Richmond Innsbrook
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583 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Richmond Innsbrook
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Showing 578: English reviews
Annapolis, Maryland
Reviewed 2 January 2017

The room was spacious and pretty clean. Loved the king size comfy bed. Herman Miller chair! My complaint was that I could hear the person in next room blow drying Her? hair at 6 am. I thought it was housekeeping vacuuming at first. Then i heard sneezing and coughing. They forgot to put insulation in between the rooms. Too loud...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank christyjotravels
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Christy, Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you at this time,...

�G|ϗϨ�
Reviewed 1 January 2017

Very courteous staff. Friendly, courteous, desk clerk treated us like family when we first arrived and on our return trip a week later. Breakfast staff at restaurant also friendly, courteous and helpful. Hotel very clean with clean comfortable rooms.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank richg2017
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Richg, We are so glad you chose us during your holiday road trip. We appreciate the feedback a comments about the staff and look forward to your next stay.

Warwick, Rhode Island
Reviewed 31 December 2016

Hilton Garden Inn Richmond Innsbrook was a stop on a road trip to South Carolina from New England. Staff is excellent and the hotel value is great. Had a full hot breakfast included in the room price. The rooms were clean and well-kept. We liked the hotel so much that we stayed there on the return trip.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank katiekate1865
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

KatieKate, We are so glad you chose us not only on your trip to South Carolina but on the way back as well. Keep us in mind for future travel plans and thank you again for the business.

Florida
Reviewed 31 December 2016

During previous visits, we loved this hotel and everything about it. But on this trip things have changed. First we had quite a wait at the front desk because no one was there. A call to the hotel from the desk rang and rang and no one answered. When Tori arrived, she was most apologetic. She'd been taking out trash...

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Helpful?
Thank solomon5
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Solomon, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations this go around. Your remarks will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise to do whatever...

Great Mills, Maryland
Reviewed 30 December 2016

Our family enjoyed the excellent service and staff at this hotel. They bent over backwards to make sure we had a great stay. You absolutely have to eat breakfast. The chef was excellent! My custom made omelette was excellent and I was able to get pineapple juice. The hotel was near the mall. Perfect location.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank lisabV6877MP
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Lisab, Thank you for the nice review and comments about the staff and food. We are glad you enjoyed your stay and look forward to seeing you again.

Lynchburg, Virginia
Reviewed 25 December 2016

The usual excellent service and clean and comfortable accommodations I have come to expect from this brand. The friendly staff, from check in to Breakfast servers, made the experience enjoyable, and I would stay here again. However, the hot tub was in serious need of cleaning.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Poffdaddy
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Poffdaddy, We are so glad we could continue your trust in the HGI brand with your stay at he Richmond Innsbrook location. We hope to welcome you back in the near future and have the Hot Tub on a daily maintenance for you moving forward.

Salisbury, North Carolina
Reviewed 20 December 2016

Friendly staff, convenient location, could use some minor updates to the rooms but overall a great place to stay! Breakfast was great with a variety of selections, there was adequate parking and you are only minutes away from shopping and restaraunts.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Chandreika L
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Chandreika, We are glad you enjoyed your stay, the staff, parking and the breakfast. Happy Holidays and we will see you soon.

Lynchburg, Virginia
Reviewed 18 December 2016

I was in a wedding and had to leave work early, at 3AM, in order to arrive before the wedding and get some sleep. I had called earlier and had asked if I could check in around 4AM. I was able to do so and it was perfect! A note had been left at the front desk informing the night...

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Helpful?
Thank Kaitlin S
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Kaitlin, We are glad you enjoyed your stay over a wedding weekend. We appreciate you taking the time to provide a review and mentioned how well the staff accommodated your needs. Please do not wait for another wedding come and come back soon.

Baltimore, Maryland
Reviewed 16 December 2016

I haven't been to this location in a few months I saw a few familiar faces and they greeted me like a friend . I was greeted at the front desk by a new energetic lady names Tori. She was pleasant and helpful. First impressions are everything and her smile glows I am always amazed that this hotel always seems...

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Helpful?
Thank Rob K
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Rob, Thank you for taking the time to give us a review and more importantly mention our staff. It does not surprise me that you mentioned Tori, she has been a great addition to the team and I will be sure to pass along your comments to her. This will also help with a few hotel perks for her as...

Kaneohe, Hawaii, United States
Reviewed 15 December 2016

This was a great hotel to stay at... clean hotel and clean room with a very friendly and courteous staff. We utilized the pool and it was still very well maintained with a good temperature for the kids to play (December, so that's saying a lot). We purchased the breakfast package when reserving the room, which was a fantastic deal;...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Adam M
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Adam, We are so glad you and your family enjoyed your stay. We also appreciate the feedback on the internet. We will be working on an upgrade in the coming month which should take care of the trouble you had with streaming. Thank you again for the feedback and we look forward to seeing you again soon.

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning

Additional Information about Hilton Garden Inn Richmond Innsbrook

Address: 4050 Cox Road, Glen Allen, VA 23060-3396
Region: United States > Virginia > Glen Allen
Price Range: ₹ 6,672 - ₹ 14,574 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Richmond Innsbrook 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Hilton Glen Allen
Hilton Garden Inn Glen Allen
Glen Allen Hilton
Hotel Style:
#5 Family Hotel in Glen Allen
#6 Romantic Hotel in Glen Allen
#7 Business Hotel in Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Richmond Innsbrook staff and other travellers.
2 questions
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Tucson, Arizona, United States
over a year ago

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Questions? Get answers from Hilton Garden Inn Richmond Innsbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even numbered rooms over look the back side of the hotel. Nice water features and sculptures in the views.”
BrideMomSanAntonio, 8 Apr 2017 | Read review
“Don't heisitate to request assistance from the front desk,they go above and beyond.”
arthurs750, 10 Jan 2017 | Read review
“all are great!”
J3019ACsandym, 28 Sep 2016 | Read review
“The address is Cox Road, but there isn't a sign off of Cox so it is easier to see the hotel from Broad St.”
ShelliH_12, 3 Sep 2016 | Read review
“The doors between rooms are not at all sound proof. Try for one without if possible.”
KateAlexis, 29 Aug 2016 | Read review
5 of 5
Priceline
US$ 137* /night
View Deal
GardenInn.comUS$ 140
Booking.comUS$ 140
TripAdvisorUS$ 140
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Prices are for 1 room, 2 adults
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