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Hilton Garden Inn Richmond Innsbrook

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Traveller (50)
Room & Suite (32)
Traveller (50)
Room & Suite (32)
Dining (6)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Hilton Garden Inn Richmond Innsbrook, a Glen Allen, VA hotel is located in Innsbrook Office Park near Short Pump Towne Center and downtown Richmond. Unwind in an inviting guest room with complimentary WiFi or recharge with a dip in the indoor heated pool or work out in the fitness center. Presenting a 24-hour business center, this Richmond, VA hotel boasts over 4,000 sq. ft. of meeting space. Host a meeting or event for up to 120 guests and relax while our professional event staff takes care of the details. Unwind with casual bistro dining at The Garden Grille & Bar and savor freshly sourced American favorites. Snack on tasty treats from the 24-hour Pavilion Pantry.
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Property amenities
Pool
Free Parking
Business Centre with Internet Access
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Quiet
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Reviews (785)
Filter reviews
779 results
Traveller rating
395
208
100
47
29
Traveller type
Time of year
LanguageEnglish
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395
208
100
47
29
Show reviews that mention
All reviews front desk within walking distance indoor pool excellent stay short pump business trip clean rooms staff was friendly shopping and restaurants enjoyed my stay lots of restaurants omelet very nice hotel a great place to stay would stay here again free breakfast hgi
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1 - 5 of 779 reviews
Reviewed 2 days ago

clean, fresh rooms, nice pool, hot tub, breakfast bar has everything! professional staff from the housekeepers to pool staff and front desk, kitchen workers everyone made my stay so welcoming and special!After losing my home during hurricaneFlorence and traveling from NC to see my baby...More

Review collected in partnership with Hilton Garden Inn
Thank Rhonda M
Hotel's Favourite
Reviewed 18 August 2018

Very professional and yet very home like. The staff is very friendly, they seem to be naturals at it. Lobby and bar area are well lit and offer comfortable seating with great choices in food and drink. The rooms were clean and seemed to have...More

Review collected in partnership with Hilton Garden Inn
Thank S6617DAlarryw
Response from Sara D, Director of Sales at Hilton Garden Inn Richmond InnsbrookResponded 20 August 2018

Thank you so much for taking time to write a review. We are so happy to hear that you enjoyed your recent stay! We hope to welcome you back again soon.

Reviewed 2 days ago

Clean and helpful staff. The rooms were larger than a typical hotel room. TV connected my son’s PS4 without difficulty. When we asked for extra coffee, the staff fulfilled the request. The pool was nice, just needed a few more places to sit since we...More

Review collected in partnership with Hilton Garden Inn
Thank Adventure37951914740
Response from Sarah B, Manager at Hilton Garden Inn Richmond InnsbrookResponded 2 days ago

Good morning Adventure37951914740, Thank you for taking a moment to post a review about your recent stay at our hotel. My team and I were delighted to hear you found the hotel's amenities and guest services very accommodating for your family. We look forward to...More

Reviewed 3 days ago

Easy in and out and good amenities. Staff was great and did the best they could with a packed hotel full of soccer players for the local soccer tournament. Kids all had fun and the staff was very nice.More

Review collected in partnership with Hilton Garden Inn
Thank Camper38418748757
Response from Sarah B, Manager at Hilton Garden Inn Richmond InnsbrookResponded 2 days ago

Good morning Camper38418748757, Thank you for taking a moment to post a review about your recent stay at our hotel. My team and I were delighted to hear you found the hotel's amenities and guest services to your liking. We look forward to welcoming you...More

Reviewed 3 days ago

We were awakened at 5am as a truck loaded/unloaded a dumpster right outside our room. The loud noises continued for 10-15 minutes. As a result, I did not get a good nights sleep. The manager should make sure these pickups do not happen before 7am....More

Review collected in partnership with Hilton Garden Inn
Thank Sherpa66763
Response from Sarah B, Manager at Hilton Garden Inn Richmond InnsbrookResponded 2 days ago

Good morning Sherpa66763, Thank you for taking the time to post a review about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback, as your comments will help us as we...More

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Questions & Answers
Ask a question
badgerfansx3
16 July 2017|
AnswerShow all 5 answers
Response from LadyEll | Reviewed this property |
I had a car You may need to call them for that answer.
0
Votes
Cora C
19 August 2015|
AnswerShow all 2 answers
Response from Carter M | Property representative |
Cora, Thank you for reaching out. The windows do open about 4 inches but have a safety bare that does not allow it to go further. The window is about 4 feet tall and opens from top to bottom. I hope this helps and please let... More
0
Votes
Cathy B
25 June 2014|
AnswerShow all 2 answers
Response from Sara D | Property representative |
Unfortunately the hotel does not currently offer any shuttle services. The airport does have several rental car agencies as well as taxi services available.
0
Votes
Room Tips
"This is surrounded by Piano bars and open music venues, expect there to be more exterior noise just..."
angieh142
2 weeks ago
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"ask the front desk to help"
PascoBob
5 Oct 2018
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"request a quiet room."
LUBerman
29 Sep 2018
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"Ask for away from families with small kids. The front side gets early morning sun, the other side may get..."
DougS634
4 Sep 2018
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PRICE RANGE
US$ 101 - US$ 214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn richmond innsbrook hotel glen allenhilton glen allenhilton garden inn glen allenglen allen hilton
LOCATION
United StatesVirginiaGlen Allen
NUMBER OF ROOMS
155
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