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SpringHill Suites Richmond Virginia Center

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SpringHill Suites Richmond Virginia Center
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241 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Reviewed 4 days ago NEW

Nice stay. Clean room. Easy parking a close to major roads(295/95) Couple of small items. Breakfast did not start till 7:00 AM on weekends.-- too late for many. Coffee in room was nice but no cream or sugar. Friendly staff. Would stay again.

Thank tmocon1
Redding, Connecticut
Reviewed 2 weeks ago

Everything about this property, rooms and breakfast are "top notch". The only downside, and my fault, was trying to find the location after a 9.5 hour trip from CT which was supposed to be 6.1 hours. The hotel's address did not come up in our GPS with a great set of directions (searched for it from a rest area). Notwithstanding...

Thank William B
Kannapolis, North Carolina
Reviewed 2 weeks ago via mobile

Well the title already tells you that this hotel has GREAT eggs. No powered eggs at this hotel. They are the real thing. I even asked. The very nice breakfast lady. Everything else at breakfast was very fresh and good as well. She does an amazing job. And really seems to love her job. Very personable. The front desk man...

Thank theresa f
North Carolina
Reviewed 3 weeks ago via mobile

Excellent hotel and extremely modern. Everything was immaculate and service was good. Wish the bar area was more cozy instead of commercial feeling but not a big deal. Starbucks coffee in the morning is good too. Would stay again.

Thank Shellgirl528
Reviewed 4 weeks ago

Stayed one night. Good value. Good location as it is close to multiple stores and restaurants. The air conditioner rattled all night and the bathroom door handle would not lock properly. The fitness room was a decent size with two running machines, a bike machine and an elliptical trainer. It had free weights and a bench. The pool was small...

Thank Rob F
Josh H, General Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear Rob F., Thank you for taking the time to tell us about your recent stay at Springhill Suites RVC. We are always looking for ways to improve guest satisfaction and these are topics I can bring to my staff. We hope to see you again soon.

Cary, NC
Reviewed 4 weeks ago

I was looking for a hotel near I-95 on our way to New Jersey and wanted something accessible from the highway and also a decent hotel. The Springhill Suites came up on my Marriott app and the AAA price was great. I checked in on my Marriott app and the room keys were ready upon arrival. The hotel is located...

Thank Katladyunc
Josh H, General Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear Katladyunc, It was a pleasure to host your stay. Thank you for taking the time to describe your experience while at the Springhill Suites RVC as you provided great detail on many of our key features and amenities. We look forward to hosting your next stay in the Richmond/ Glen Allen area.

Reviewed 4 weeks ago via mobile

This hotel has spacious two room configurations and we enjoyed our evening there. However, when we went down for breakfast the following morning at 8:30 we were very disappointed. There were no coffee cups, the pastries were gone, and the eggs and sausage warmer were completely empty. We waited for the attendant to come and finally had to go into...

Thank trudyg1
Josh H, General Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear Trudyg1, Thank you choosing Springhill Suites RVC. It looks like you enjoyed your stay although, the experience you described during breakfast is not up to our standard. This is good feedback as this is a key hotel amenity. We will be placing greater focus on our breakfast experience to make sure this is not only up to standard but...

Richmond, Virginia
Reviewed 5 December 2016

My husband and I reserved two rooms for a birthday celebration for our granddaughter. The king room had ants in it and when our daughter called the front desk, they were not concerned. We felt that if we had paid for the room instead of using our points, then the front desk may have been a little more concerned about...

Thank Marcy D
Josh H, General Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear Marcy D, Please allow me to express my apologies. I will be looking further into this instance as our staff should always express grave concern for any inconvenience. This is especially true if you use points as you area dedicated Marriott member. I would be glad to assist you in any way if you have any further concerns.

Reviewed 30 November 2016

Stayed two nights for a tournament that my child was participating in. We were able to check in early, but we opted to check back in later that night when a different room was available, as the first room had some cleanliness issues. The second room was definitely clean and had no issues with it at all! Pros: The room...

Thank StaceyKal
Josh H, General Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear StaceyKal, Thank you for choosing Springhill Suites Richmond Virginia Center and providing feedback on your stay. While some hotels accept "ok" I am one who expects more from my staff so please allow me to apologize that your stay was less than wonderful. I will be following up with my team to make sure that our cleanliness and communication...

Coopersburg, Pennsylvania
Reviewed 16 November 2016 via mobile

It's always nice to be greeted with a smile, handed your goodies bag for being platinum and then ending your visit having experienced a great hotel, and this one fit the bill. A nice clean room, comfy bed, AC working perfectly and silently, a great breakfast to start your day, and a thank you as you check out.

Thank wkrupa
Josh H, General Manager at SpringHill Suites Richmond Virginia Center, responded to this review

Dear wkrupa, Thank you for choosing Springhill Suites RVC. It was a pleasure to host your stay and we hope to see you again soon.

87 photos of this hotel

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Management photos: Courtesy of the property manager

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The lobby has been re-imagined that will allow you to discover a different kind of style and space. Located in suburban Glen Allen and just minutes to the West End business district, this incredible hotel puts you at the doorstep of everything Richmond has to offer. You'll find fresh, airy public spaces that will provide new areas for down time or time to meet up. Find what you need to stay on track utilizing the lobby computer and printer while the free Wi-Fi helps you stay connected. Start your day with our free hot breakfast and come home to our revived guest suites that give you more flexibility for your stay. ... more   less 

Additional Information about SpringHill Suites Richmond Virginia Center

Address: 9701 Brook Road, Glen Allen, VA 23059
Region: United States > Virginia > Glen Allen
Price Range: ₹ 7,507 - ₹ 10,237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Richmond Virginia Center 3*
Number of rooms: 136
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Also Known As:
Springhill Suites Richmond Virginia Hotel Glen Allen
Springhill Suites Glen Allen
Glen Allen Springhill Suites
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Questions & Answers

Questions? Get answers from SpringHill Suites Richmond Virginia Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor”
 of 5 bubbles WilliamB247, 8 Jan 2017 | Read review
“Away from elevators”
 of 5 bubbles robfY4193XS, 27 Dec 2016 | Read review
“Ask for a room facing away from Route 1 for a quite night”
 of 5 bubbles 940bobg, 21 Aug 2016 | Read review
“Request a room away from the road for a quitter room.”
 of 5 bubbles tbga53107, 27 Jun 2016 | Read review
“Get a room facing away from the road.”
 of 5 bubbles Mellietex, 21 Apr 2016 | Read review
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