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Richmond Marriott Short Pump

Marriott HotelsUS$ 157*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Richmond Marriott Short Pump
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153 Reviews from our TripAdvisor Community

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Showing 153: English reviews
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Reviewed 2 days ago NEWvia mobile

Booked two rooms (with two queen beds each room) online using Marriot points accumulated after numerous stays at Marriot hotels across country. Arrived tired and hungry at 5:30pm to be told that they could only offer our family two rooms with each having only king size bed. No notice from Marriot that the room had changed prior to arrival, so...

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Helpful?
Thank Cindy K
North Caorolina
Reviewed 2 days ago NEWvia mobile

I've stayed at this particular Marriott property a number of times in the last two to three years. When I first stayed there nearly three years ago it was being remodeled. The remodeling is been finished for a year or two and it is a beautiful modern up-to-date Marriott property. Each room has a very comfortable bed and a nice...

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Helpful?
Thank beefydoc
Wauwatosa, Wisconsin
Reviewed 6 days ago NEW

Very nice property that I understand was recently updated. Rooms are typical Marriott with regard to size but updates included a more contemporary style including a completely new bathroom. Shower area was fabulous. New divan style couch that includes a worktable if desired. Overall very clean and comfortable. Free WiFi for Marriott frequent stay members. Service was very good, especially...

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Helpful?
Thank UWJJ
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

What an excellent review! We are so flattered that you were very impressed with the recent updates we made to our hotel! It is such a great compliment to us that you enjoyed the style of your room and your bathroom. We strive to provide fresh accommodations for our guests and it is nice to read that you had such...

Reviewed 1 week ago via mobile

We chose this hotel for UVa's graduation weekend based on our Marriott property expectations and location. The actual room is high quality and no complaints. The concierge lounge on the other hand was of Fairfield or Spring Hill Suites quality and well below Marriott standards for cleanliness. Additionally, our breakfast plates sat outside our room doors for more than 24...

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Helpful?
Thank Jennie H
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

We appreciate you choosing to stay at our hotel. It is nice that you received excellent service at our front desk and that you were very impressed with your accommodations. However, it is disappointing to read that you were not satisfied with our lounge and we sincerely apologize for any inconveniences. We hold our cleaning services to a high standard,...

Fairport, New York
Reviewed 3 weeks ago

Beautiful hotel. Friendly staff. Rooms were very nicely updated, comfortable, and felt relaxing. Stayed on the 5th floor... quiet. Breakfast was the usual eggs, sausage, bagels, oatmeal... but the room was kept very clean and staff was extremely helpful and accommodating. Very large flat screen tv.. Easy to get anywhere from here.

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Helpful?
Thank shellyd3
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

We are delighted that you had a great time at our hotel! It is nice that you had a relaxing stay in your fresh accommodations and that you enjoyed the variety of foods we offer for breakfast. We will let our amazing team know that you were impressed with the updates made to our hotel and with their excellent service....

Washington, DC
Reviewed 3 weeks ago

Good suburban property. Refurbished to the current Marriott standard. This results in rooms which look nice, but have less drawer space than the previous layout. Room was good size, included a refrigerator. The bathroom had shower only – no tub. Fitness center has a good selection and quantity of cardio machines, but no weight machines (free weights only). There is...

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Helpful?
Thank Davidwatts
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

We are flattered that you consider our hotel to be a good choice! It is a great compliment that you enjoyed your spacious accommodations and the amenities that were included. We are delighted that our front desk staff and restaurant team were very helpful to you as we strive to accommodate our guests. However, it is disappointing to read that...

Venice, Florida
Reviewed 3 weeks ago

Overall, this is a very pleasant hotel and is highly recommended. The property appears to have been recently renovated including the lobby, hallways, and rooms. The hotel is located in an office park, set off from the main road, making this a quiet retreat. The staff is somewhat accommodating, but they don't seem willing to go out of their way...

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Helpful?
Thank BBVeniceFL
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

Your recommendation is such a great compliment to us! We are delighted that you were impressed with our renovations such as our rooms and lobby. It is nice that you had a relaxing stay as that is our goal for our guests. We appreciate you letting us know what you thought about the service provided by our staff. We welcome...

South Florida
Reviewed 3 weeks ago via mobile

Even with a hotel I give five stars, it's rare to find one where there is nothing to complain about at all. The Richmond Marriott Short Pump is an exception. The hotel is located in a corporate area. Good restaurants are a pretty short walk away and a very short ride away. There is a good jogging trail nearby. The...

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Helpful?
Thank FTLAW
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

Wow! We are so flattered that you found everything to be amazing at our hotel. A welcoming atmosphere is important to us, and we are delighted that you felt that way when you first arrived at our lobby and that you received a warm welcome from the front desk. It is nice that you were thoroughly impressed with all of...

Ellicott City, Maryland
Reviewed 4 weeks ago

Nice hotel. Location is convenient, centrally located and easy to get to but the hotel is located in a professional business park setting. I enjoyed the hotel and the staff. Everyone was accommodating and welcoming.

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Helpful?
Thank JohnsenEC
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

We are delighted that you enjoyed a stay at our hotel! It is nice that you found our location to be convenient for you and that you felt welcomed from our amazing team. Thank you, and we hope to welcome you back soon to the Richmond Marriott Short Pump.

Stafford, Virginia
Reviewed 12 April 2017 via mobile

The Marriott Short Pump Virginia was very beautiful, clean, fantastic service and located in a very quiet warm welcoming atmosphere! The scenery was amazing in all locations front and back of the hotel. Very close to the Short Pump mall (2 miles)

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Helpful?
Thank markitagilbert
MarriottRichmondWest, General Manager at Richmond Marriott Short Pump, responded to this review

Wow, what a glowing review! We are very flattered that you consider our hotel to be beautiful and that you were impressed with our excellent service. We understand the importance of a warm and welcoming atmosphere, and we are glad that you felt at home here. We will let our amazing team know that you enjoyed everything during your stay....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Richmond Marriott Short Pump is located in the Innsbrook office park, just minutes from Short Pump Mall. The hotel features a classy lobby bar, eclectic restaurant, more than 6000 square feet of meeting space and the fantastic service you have come to expect from Marriott. Innsbrook has beautiful landscaping and jogging trails that wind around the park's lakes. Nearby businesses include Capital One, Markel, Wachovia, Philip Morris, Genworth, PFG Food Group, CarMax and Circuit City. ... more   less 

Additional Information about Richmond Marriott Short Pump

Address: 4240 Dominion Blvd, Glen Allen, VA 23060-3391 (Formerly Richmond Marriott West)
Region: United States > Virginia > Glen Allen
Price Range: ₹ 9,050 - ₹ 18,036 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Richmond Marriott Short Pump 3*
Number of rooms: 234
Reservation Options:
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Also Known As:
Richmond Marriott West Hotel Glen Allen
Marriott Hotel Glen Allen
Marriott Glen Allen
Glen Allen Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Marriott Short Pump staff and other travellers.
4 questions
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San Ramon, California
10 months ago
over a year ago

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Questions? Get answers from Richmond Marriott Short Pump staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In a very quiet business park setting so all rooms are pretty quiet.”
UWJJ, 23 May 2017 | Read review
“Ask for an interior facing room. Exterior rooms have noise and face the parking lots.”
virginian9, 14 Jan 2017 | Read review
“I chose highest, 4th floor and it looked like everyone else did too...go figure.”
bobkZ3950AI, 26 Dec 2016 | Read review
“I usually book a Stay Well room, because I like the Spa-like experience”
sondrah171, 13 Dec 2016 | Read review
“Ask for a room facing the front street, otherwise you may face other rooms and possibly see the roof area of the building.”
TWEETYCCC, 14 Nov 2016 | Read review
5 of 5
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US$ 157* /night
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Prices are for 1 room, 2 adults
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