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Extended Stay America - Richmond - West End - I-64

10961 W Broad St, Glen Allen, VA 23060-5935
Hotel website
Apr 9 Apr 10
1 room, 2 adults, 0 children
US$ 91*View Deal
US$ 91*View Deal
US$ 91*View Deal
Traveller (15)
Room & Suite (15)
Dining (1)
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09/04/2017 10/04/2017
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    • Excellent37%
    • Very good16%
    • Average12%
    • Poor10%
    • Terrible23%
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    Free Parking
    2 Star Hotel
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    09/04/2017 10/04/2017
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    Reviewed 9 February 2017 via mobile

    I stay at this hotel on a regular basis. Twice a week to be exact. My experience is ALWAYS a pleasant one. This hotel offers a friendly and professional attitude by ALL who work behind the counter. Especially management, as it seems as if they...More

    Response from Manager_11525, Manager at Extended Stay America - Richmond - West End - I-64

    Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the wonderful experiences you have at our hotel and with my staff. Thank you again for your kind words. The staff and I would love to provide you with...

    Reviewed 12 January 2017 via mobile

    From the cleanliness of the room to the stairs not to mention the quietness and the solitude everything was just as I'd hoped and wanted. The fact that I was able to be provided with an actual wheelchair accessible room and not something that dearly...More

    Response from Manager_11525, Manager at Extended Stay America - Richmond - West End - I-64

    I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that we were able to provide you with the type of room you needed. Thank you again for sharing your experience with us. We would love to see...

    Reviewed 5 January 2017

    The room was dirty there was dirt on the floors the paint was chipped and peeling it did not look like it was in very good condition on the inside of the room. There was a woman screaming all night in the parking lot and...More

    Response from Manager_11525, Manager at Extended Stay America - Richmond - West End - I-64

    I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry about the disturbance you mentioned. Your comments were reviewed by the staff, and we will used in training our associates to ensure your experience is not repeated. I am...More

    Reviewed 10 October 2016 via mobile

    Good night's sleep the bed rested well. The guy at the front desk was friendly. Shower was nice and hot. The room was clean. Check in and check out was fast. I would stay again if needed. The room is equipped with kitchenette.

    Response from Manager_11525, Manager at Extended Stay America - Richmond - West End - I-64

    Your feedback is very important. Thank you for sharing. It is great to see that you received adequate rest at our hotel and that you were well accommodated by our staff. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

    Reviewed 14 September 2016

    Quick check in and nice people. The room was the right size for one person and all the areas of the room were clean and accommodating. The location was very good, shopping and restaurants in walking distance.

    • Top amenities
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Traveller (15)
    Room & Suite (15)
    Dining (1)
    Bathroom (6)
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    Questions & Answers
    Get quick answers from Extended Stay America - Richmond - West End - I-64 staff and past guests.
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    Room Tips
    "make sure you stay on the top floor room and on the end to avoid the noise the walls are paper thin you can..."
    Adam S, 2 months agoRead review
    "do NOT go here"
    prncss_4_life, 8 months agoRead review
    "Be prepared to be disappointed and/or grossed out."
    Taylor S, 9 months agoRead review
    "Mine was on the 2nd floor."
    tbontb, over a year agoRead review
    "Stay away from this hotel it is possibly the worst extended stay in the entire world with the worst management"
    Bob J, over a year agoRead review
    "If you stay here, stay on the bottom floor. The upstairs balcony that you use to walk to your room is very..."
    Sue V, over a year agoRead review
    "Stay at a different hotel."
    MK H, over a year agoRead review
    "Don't even bother making a reservation. You won't be satisfied."
    203anonymous2014, over a year agoRead review
    "I find that the quietest rooms are building one, second floor, facing east."
    Archie D, over a year agoRead review
    "Go to Marriott"
    supsol, over a year agoRead review
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