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BEST WESTERN PLUS Glen Allen Inn

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269 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Glen Allen Inn
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Showing 267: English reviews
Reviewed 2 April 2016

We stay in Richmond visit relatives several times a year and have recently found the Best Western Glen Allen Hotel. It is conveniently located, a block from route 1. The hotel is well maintained and we have found the staff extremely welcoming and helpful. We travel with our two small dogs and they make it extremely easy for us. We...

Review collected in partnership with Best Western
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Helpful?
Thank Eileen H
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Warm Regards, Hotel Management

Reviewed 13 March 2016

Good value for the dollar. Parking is free and the hotel is very convenient to downtown Richmond. About 20 minute drive. Near the Ginter Gardens. Elevator building with quiet rooms. Breakfast is standard for this kind of hotel. Sure wish they would add fresh blueberries!

Review collected in partnership with Best Western
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Thank O6226ESsandym
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. We appreciate the valuable feedback. Thank you for your business and we look forward to your next stay. Warm Regards, Hotel Management

Washington DC, District of Columbia
Reviewed 10 March 2016 via mobile

Spent one night here on business rate was around $72 which is a decent value for the area property is in good shape but needs some extras. I found the staff to be okay not overly friendly but responsive. My room was a king I hated the bed I hated the wall paint color Desk, TV, Internet were all fine...

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1Thank DCAdGuy
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management

Hackensack, New Jersey
Reviewed 7 March 2016

We stopped in Glen Allen for one night en route back to NJ from FL. The Best Western Glen Allen Inn is a modest hotel and a good place to stay for one or two nights. It is clean and the front desk staff as well as the breakfast staff were efficient and welcoming. We would return again.

Review collected in partnership with Best Western
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Thank kathmartsmith
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Management

Reviewed 15 February 2016

"Stay over" rooms are not cleaned regularly. The printer in the business center does not have toner. The washing machine is broken. The weight machine and bike machine is broken. The morning server does a great job with food service. The am clerk is greets and makes conversation over breakfast. I don't know why this hotel has such great reviews.

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Helpful?
Thank Joann B
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services.Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management

Charlottesville, United States
Reviewed 8 February 2016

I was in quick need of hotel room and decided to give Best Western a try. The staff was friendly and the room was better than expected. I do believe that the breakfast need some work, but outside of that it was overall a good experience.

Review collected in partnership with Best Western
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Thank Halima W
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay with us. Thank you for your business and we look forward to your next stay! Sincerely, Hotel Management

Reviewed 3 February 2016

I arrived at the hotel around 9:30pm and was greeted by Carol. Her customer service skills immediately made you feel as if you were home and safe. As I was in the lobby, she clearly greeted each guest coming in and exiting in a manner that made them feel that they were really cared about instead of going through motions....

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Thank Neutralality
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. We are so glad you enjoyed your stay with us and we thank you for your business. Sincerely, Hotel Management

Troutville, Virginia
Reviewed 11 January 2016 via mobile

My daughter had a cheerleading competition in Richmond on the weekend. We really didn't want to stay downtown and pay to park so we choose Glen Allen. This hotel was clean and spacious; takes pets and let us check out a bit late without any fuss. The breakfast was all carbs, but we ate elsewhere. Fan in the room was...

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Thank dnaugh9722
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Management

Binghamton NY
Reviewed 23 December 2015 via mobile

We are seasoned travelers. Cleanliness is top priority, maintenance of property critical. I don't want to see frayed carpet, crumbling plaster, dirty grout, doors with loose locks and all the rest. This hotel passed my rigorous tests with flying colors. Beds comfy, fresh and inviting. Bath spotless. Room smelled clean, but no odor of chemicals or sprays trying to mask...

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Thank suitcaseannie
Oakville, Canada
Reviewed 26 November 2015

We stayed one night at the Best Western in Glen Allen. It's very well situated as a stopover for a long trip on the I-95. The room was good, and clean. What surprised me was the free breakfast. In every other hotel I've stayed at with a free hot breakfast, there's been some form of egg, and some form of...

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1Thank AllOrange
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We are glad you enjoyed your room accommodations and we apologize for any dissatisfaction with our breakfast. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Glen Allen Inn

Address: 8507 Brook Road, Glen Allen, VA 23060-4019
Region: United States > Virginia > Glen Allen
Price Range: ₹ 5,363 - ₹ 9,787 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Glen Allen Inn 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Glen Allen Hotel Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Glen Allen Inn staff and other travellers.
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Baltimore
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“106 Large first floor room with a King and kitchenette”
 of 5 bubbles Danner20, 30 Jan 2017 | Read review
“Room 109 is right next to an outside back entrance with parking nearby!”
 of 5 bubbles 178carmenj, 10 Dec 2016 | Read review
“3rd floor won't hear walking.”
 of 5 bubbles lantz1ct, 22 Oct 2016 | Read review
“Lighting was very good in the parking lot-room quiet AND CLEAN-$$$ rate most reasonable. Contract workers stay here-maybe an upper floor.”
 of 5 bubbles U8748MWsteveb, 29 Sep 2016 | Read review
“Stay away from this dump!”
 of 5 bubbles pbelfrom, 30 Jun 2016 | Read review
5 of 5