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Aloft Richmond West Short Pump

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Traveller (90)
Room & Suite (56)
Dining (10)

About

Location
Cleanliness
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Value
GreenLeaders GreenPartner
Aloft Richmond West is set in the hot new West Broad Village lifestyle center, just minutes from shopping at Short Pump Town Center, the Innsbrook Office Park, and downtown Richmond.
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Property amenities
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Business Centre with Internet Access
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
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HOTEL STYLE
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408Reviews
122Photos
2Q+A
74Room tips
Traveller rating
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Popular mentions
In town for a business trip and was very happy with this hotel. Great location with shops and restaurants you could walk to. Very friendly staff and accommodated everything we needed. Would definitely stay again.
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Response from sethweiss, General Manager at Aloft Richmond West Short Pump
Responded 1 week ago
Thank you very much for taking the time to write a review on our hotel. The staff and I are very happy to read your comments and we all hope to see you again. Sincerely, Seth Weiss General Manager
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My boyfriend and I were in Richmond for the weekend celebrating our 2 year anniversary. We came across the Aloft because it was close to my cousin’s house (which we had planned to visit). This location was great! Restaurants, stores, etc. are nearby. Check-in was easy and the
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Response from sethweiss, General Manager at Aloft Richmond West Short Pump
Responded 1 week ago
Thank you very much for taking the time to review our hotel. Yes, we are very lucky to be in such a great area. Salsa night is so much fun and we are glad you were able to enjoy it. We hope to see you again soon. Sincerely, Seth Weiss General Manager
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It's not just the sound of very loud music but the physical shaking you will experience in your room. Why didn't we call the front desk? We did but they didn't do or care much. The very loud weekly dance party that shakes your room was their top priority. When a hotel
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Response from sethweiss, General Manager at Aloft Richmond West Short Pump
Responded 4 weeks ago
We have been having Salsa Night every Saturday night for the past 3 or more years even when we were Starwood. We do try to keep the area above the bar reserved for those at the Salsa dance. Unfortunately, we were sold out. It is a brand requirement that we do have Live events and I am sorry that this negatively impacted your stay. Sincerely, Seth Weiss General manager
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It’s a budget hotel; with friendly people who genuinely seem to be intelligent & well trained. I’m a lifetime platinum elite Marriott rewards member after much travel; however this boho, minimalist concept doesn’t completely engulf me. It is clean, friendly & the bowl
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Response from sethweiss, General Manager at Aloft Richmond West Short Pump
Responded 11 Jan 2019
Thank you for taking the time to review our hotel. Thank you very much for being a Platinum Elite Member, as well, and your dedication to the Marriott family. I am sorry that you were not blown away by the minimalistic style of the hotel. I hope that does not deter you from staying with us again, your business is much appreciated. Sincerely,
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Our stay in Richmond was our first experience at an Aloft hotel, and it did not disappoint! Donna made sure that a delivery of flowers I scheduled before our arrival made it to our room, which I appreciated very much! I enjoyed the large modern bathroom and shower, and the
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Response from sethweiss, General Manager at Aloft Richmond West Short Pump
Responded 5 Nov 2018
Thank you very much for your review of our hotel. The staff and I are very pleased that we will be your go to hotel when visiting your daughter. I will recognize Donna for following through with your request and we are eager to serve you on your next trip to Richmond. Sincerely, Seth Weiss General Manager
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12345612
Do you have a printer for guests use, free of charge?
Yes. We have a business center located in the lobby with printing services.
0 votes
Yes we do have microwave located at the Re-fuel by the lobby . Unfortunately we don't have comp breakfast , but the prices and option is great. Hope to see you at the aloft richmond west
0 votes
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"A room away from this hotel is best"
"Ask for end of hall away from elevator"
"Best option in the area"
"Rooms not facing the street or rooms down the hallway with no rooms on the opposite side."
"There was a lot of noise from the people above me and a dog next door - may want to ask for a room on the top floor."
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12345615
PRICE RANGE
US$ 98 - US$ 215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft richmond west hotel glen allen
LOCATION
United StatesVirginiaGlen Allen
NUMBER OF ROOMS
135
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