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Aloft Richmond West

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Traveller (84)
Room & Suite (53)
Dining (7)
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Overview
  • Excellent25%
  • Very good32%
  • Average18%
  • Poor14%
  • Terrible11%
Travellers talk about
“whole foods”(47 reviews)
“modern hotel”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star Hotel
All hotel details
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Reviews (390)
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Traveller rating
97
120
73
56
43
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LanguageEnglish
97
120
73
56
43
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1 - 5 of 389 reviews
Reviewed 1 week ago

We checked into Aloft on May 10 to attend my son's wedding on the 12th. After having dinner with family, I found that my knee, which was hurt in a bike accident, had swollen to the point where I could not put weight on it....More

Thank Morgan H
Response from sethweiss, General Manager at Aloft Richmond WestResponded 1 week ago

Thank you very much for your excellent review. We pride our selves on providing all of our guests with caring personalized service and I am glad that we met that expectation during your stay with us. I will definitely share your kind words with the...More

Reviewed 1 week ago

We were traveling with labrador retrievers and this hotel advertised as "dog friendly" was just right for us. Dog treats at the check-in desk, clean, comfortable, and good amenities. Bartender was super friendly, conversational, and made us feel right at home. (Hope your road trip...More

Thank Notjustanyhotel
Response from sethweiss, General Manager at Aloft Richmond WestResponded 1 week ago

I just wanted to say thank you for taking the time to review our hotel. The team and I are so appreciative that you made our hotel your hotel of choice to and from your destination. I will pass along your comments to the team,...More

Reviewed 1 week ago via mobile

The only reason this is not 5 stars is during construction they forgot sound proofing. You can literally hear & understand conversations of people using their normal voice volume. SPG program is advertised everywhere, but when we asked to add our number to the reservation...More

Thank The real Georga... j
Response from sethweiss, General Manager at Aloft Richmond WestResponded 1 week ago

Thank you for your review. We do accept SPG and you will receive points for staying with us. The only exception to that is if you book through a 3rd party website and pay through them. These will include Expedia, Booking.com, Priceline, etc... Otherwise you...More

Reviewed 3 weeks ago via mobile

I had read several reviews before booking this hotel and we opted to book because the price was right and the location was ideal. The hallway and outside noises are a real deal complaint so I was prepped as always with my free white noise...More

Thank SaltSandSurf
Response from sethweiss, General Manager at Aloft Richmond WestResponded 3 weeks ago

Thank you for taking the time to review our hotel. I am glad you were prepared for any external noise. Great idea with the free white noise app. I am glad you enjoyed your stay and that our location was ideal for you. We hope...More

Reviewed 20 April 2018

My family and I stay at this hotel quite frequently (1-2 times/month) as we are in town for my children's swim meets. We have enjoyed the price of the hotel and being able to check in early and out late. We do like the location...More

Thank Jodi M
Response from sethweiss, General Manager at Aloft Richmond WestResponded 4 weeks ago

I just wanted to apologize to you and your family in regards to the noise and the temp in your room. As you mentioned we are putting state of the art split system units in each room. These help tremendously to accurately control the temp...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Indoor pool
Restaurant
Details
Price range
US$ 120 - US$ 203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 120 - US$ 203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (53)
Dining (7)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Kelly O
26 October 2015|
AnswerShow all 6 answers
Response from Nadia K | Property representative |
Yes we do have microwave located at the Re-fuel by the lobby . Unfortunately we don't have comp breakfast , but the prices and option is great. Hope to see you at the aloft richmond west
0
Votes
Room Tips
"Rooms not facing the street or rooms down the hallway with no rooms on the opposite side."
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"There was a lot of noise from the people above me and a dog next door - may want to ask for a room on the top..."
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"If you are a light sleeper ask for a room facing parking lot"
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"200 level rooms are closest to the indoor pool."
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