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The staff at check-in counter was very friendly and greeted my dogs with dog treats, a dog bowl, and a dog bed upon arrival. Breakfast also was at a good deal for hotel prices. Located at a nice location. Great stay!More
Thank Barbara S
Response from sethweiss, General Manager at Aloft Richmond WestResponded 2 weeks ago
Thank you very much for taking the time to review our hotel. The staff and I are glad you enjoyed your stay.
We were so happy to provide you and your pet with a friendly service, with some extras, and we all hope to see...More
Aloft is a nice hotel in a great location. There are lots of fun shops and restaurants, as well as a Whole Foods within a few minute walk. The rooms are spacious, but sparse. There was nothing lacking, other than perhaps a normal closet, but...More
1 Thank Kathy S
Response from sethweiss, General Manager at Aloft Richmond WestResponded 21 November 2017
Thank you very much for your review. We are very lucky to be in such a great area with lots of Restaurants, shops, Whole Foods, Trader Joe's, etc... We are glad you enjoyed your room and the surrounding area. We do have made to order...More
My daughter and I spent one night here. It was a Salsa Saturday night. Although we did not participate it seemed like a lot of fun.
As for noise I didn't really hear much hall or neighbor noise as some have stated.
This was our...More
1 Thank Poo1972
Response from sethweiss, General Manager at Aloft Richmond WestResponded 2 November 2017
Thank you so much for taking the time to review our hotel. We are extremely pleased that you enjoyed your stay. I will pass along your comments to the team and we hope to see you again soon.
My co-workers and I have stayed several times at the Aloft Richmond West, and I have to say they blew me away when I checked in this time...I had requeseted at my last stay that I would like it if they had Almond Milk available...More
1 Thank Margery D
Response from sethweiss, General Manager at Aloft Richmond WestResponded 19 October 2017
It was our pleasure. Thank you so much for your review. There are a lot of options out here in our area and we want to ensure that we stand out by providing above and beyond service to our guests.
You will always have Almond...More
First I was promised by their reservation Department that I would have a bathtub not a shower, there is not a single drawer in any of their rooms, so if you are thinking about putting away your personal items like underwear or bras for a...More
1 Thank Nancy C
Response from sethweiss, General Manager at Aloft Richmond WestResponded 12 October 2017
I am very sorry that central reservations told you that we had tubs. We spoke with them to see why they would say that and that issue has been resolved since we have no tubs just large stand up showers. We do not have ice...More