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09/07/2017 10/07/2017
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    Aloft Richmond West

    3939 Duckling Dr, Glen Allen, VA 23060-5895
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 140
          US$ 141
          Traveller (69)
          Room & Suite (24)
          Pool & Beach (1)
          Hilton Richmond Hotel & Spa / Short Pump
          1,041 reviews
          #4 of 81 hotels in Richmond
           
          HYATT House Richmond-West
          778 reviews
          #5 of 81 hotels in Richmond
           
          Candlewood Suites Richmond West End Short Pump
          135 reviews
          #8 of 23 hotels in Glen Allen
           
          Hampton Inn Richmond-West
          692 reviews
          #1 of 23 hotels in Glen Allen
           
          Overview
          • Excellent24%
          • Very good33%
          • Average18%
          • Poor14%
          • Terrible11%
          Travellers talk about
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Family Rooms
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          Hilton Richmond Hotel & Spa / Short Pump
          1,041 reviews
          #4 of 81 hotels in Richmond
           
          HYATT House Richmond-West
          778 reviews
          #5 of 81 hotels in Richmond
           
          Candlewood Suites Richmond West End Short Pump
          135 reviews
          #8 of 23 hotels in Glen Allen
           
          Hampton Inn Richmond-West
          692 reviews
          #1 of 23 hotels in Glen Allen
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Reviews (368)
          Traveller rating
          Traveller type
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          1 - 5 of 368 reviews

          Reviewed 5 days ago

          I tend to try to find something nice to say and disregard a lot of the reviews I read on here as just unhappy people who have to complain about something. Now I am one of them. When I read the reviews prior to my...More

          Thank cclark922
          Response from sethweiss, General Manager at Aloft Richmond WestResponded 3 days ago

          Thank you for your review. Saturday Night is very lively in our hotel and the downstairs bar. It is a blessing and a curse, at times to be in such a happening area. We are very concerned with the noise and have been working with...More

          Reviewed 2 weeks ago

          Rooms are pretty nice, facilitie is nice, but no privacy. We could hear everything the person in the next room was saying. after hours of trying to ignore the noise, I call the front desk and tell them the issue. the person working said the,...More

          Thank keith f
          Response from sethweiss, General Manager at Aloft Richmond WestResponded 1 week ago

          Thank you for taking the time to review our hotel. Being a very busy hotel room to room sound may become an issue. I am sorry that the front desk team was unable to resolve for you. Typically we will follow up with all complaints...More

          Reviewed 2 weeks ago

          This might be my first poor review ever. I'm not a picky person nor am I one to return food at a restaurant even if it wasn't exactly what I ordered. But this, while rare, is the exception. I'm and SPG Rewards Member. I love...More

          Thank Pete J
          Response from sethweiss, General Manager at Aloft Richmond WestResponded 1 week ago

          Thank you for reviewing the hotel. I want to apologize for your check in experience and interactions with some team members. I will follow up with these issues to ensure that future guests are given a warm and sincere greeting as you should have come...More

          Reviewed 3 weeks ago via mobile

          This was my families first time to ever stay at Aloft, and it was the last! Upon arriving I was shocked that the lounge/lobby were literally in the same space as the check in desk, which sat in the center of an open room. It...More

          Thank Ronna B
          Response from sethweiss, General Manager at Aloft Richmond WestResponded 1 week ago

          I just wanted to apologize for the issues you experienced at our hotel. I am glad that the front desk and maintenance teams assisted you by adjusting your bill and moving you into a different room. I hope the new room had the 2 queen...More

          Reviewed 5 weeks ago

          This hotel was extremely uncomfortable. We checked in and the first room we went to was a solid 85 degrees. The A/C would not turn on so they moved us to another room that the A/C worked some. We had to sleep ontop of the...More

          Thank James M
          Response from sethweiss, General Manager at Aloft Richmond WestResponded 4 weeks ago

          I just wanted to apologize for this situation in regards to the AC and smoke detector. I agree that this is unacceptable and I do apologize for these issues. I will follow up with the team to emphasize that all life safety devices must be...More

          Hilton Richmond Hotel & Spa / Short Pump
          1,041 reviews
          #4 of 81 hotels in Richmond
           
          HYATT House Richmond-West
          778 reviews
          #5 of 81 hotels in Richmond
           
          Candlewood Suites Richmond West End Short Pump
          135 reviews
          #8 of 23 hotels in Glen Allen
           
          Hampton Inn Richmond-West
          692 reviews
          #1 of 23 hotels in Glen Allen
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Pool
          • Bar/Lounge
          • Room Service
          • Restaurant
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Room Service
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Bar/Lounge
          • Restaurant
          Details
          • Price range
          • US$ 127 - US$ 181 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 135
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Hotels.com, Cheap Tickets, Cancelon, Priceline and getaroom.com so you can book your Aloft Richmond West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Virginia >
          • Glen Allen
          • Also Known As
          • Aloft Richmond West Hotel Glen Allen
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          Traveller (69)
          Room & Suite (24)
          Pool & Beach (1)
          Hotel & Grounds (36)
          Bathroom (17)
          Family and Play Areas (1)
          Nearby
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          Hilton Garden Inn Richmond Innsbrook
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          Nearby Restaurants
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          Burger Bach
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          Nearby Attractions
          Children's Museum of Richmond - Short Pump
          37 reviews
          .09 km away
          Tom Leonard's Farmer's Market
          9 reviews
          .51 km away
          The Halligan Bar & Grill - Short Pump
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          .25 km away
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          Questions & AnswersAsk a question
          Kelly O
          Is there a microwave for public use? Additionally, is there complimentary breakfast?
          26 October 2015|
          Answer Show all 6 answers
          Response from Nadia K | Property representative |
          Yes we do have microwave located at the Re-fuel by the lobby . Unfortunately we don't have comp breakfast , but the prices and option is great. Hope to see you at the aloft richmond west
          0
          Votes
          Room Tips
          "On the highest floor, well away from the bar area, from where there may be music."
          Read review
          "very loud,"
          Read review
          "The bar is on the 2nd floor; the higher, the quieter."
          Read review
          "Try to get a room on an upper level far from the elevator"
          Read review
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