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Our stay in Richmond was our first experience at an Aloft hotel, and it did not disappoint! Donna made sure that a delivery of flowers I scheduled before our arrival made it to our room, which I appreciated very much! I enjoyed the large modern...More
Date of stay: October 2018
Response from sethweiss, General Manager at Aloft Richmond WestResponded 5 November 2018
Thank you very much for your review of our hotel. The staff and I are very pleased that we will be your go to hotel when visiting your daughter. I will recognize Donna for following through with your request and we are eager to serve...More
Always a fun time staying at an Aloft, cool vibe and rooms were great if minimalistic. Our bed was not super comfy. This hotel is quite close to the main area that we needed. Lots of the restaurants and shops were within waling distance so...More
Date of stay: November 2017
Response from sethweiss, General Manager at Aloft Richmond WestResponded 23 October 2018
Thank you very much for taking the time to review our hotel. I am glad you enjoy the Aloft and the excellent surrounding areas. We now have a bus stop next to the hotel so that we have an even further range without the car....More
I stayed at this hotel for a single night. Prior to this stay, it's probably been 8 years since I stayed at an Aloft simply because they don't have locations where I typically travel. In the 8 years, I see very little has changed, which...More
This is a regular Aloft but small things make a difference.
The check in clerks are efficient and attentive and seem caring.
the bar tender who took care of us late at night was just excellent. We wanted water and he just got us cold...More
Date of stay: October 2018
Response from sethweiss, General Manager at Aloft Richmond WestResponded 8 October 2018
Thank you so much for taking the time to write such a great review for our talent. I will make sure that the entire team hears your review in our team meetings. Again, thank you. We hope to see you again next time you are...More
Great location, many stores and restaurants in walking distance. The staff was helpful and friendly. The room was bright and open. There was some street noise but nothing that kept me awake. I had a queen room, one of the beds was lumpy, the other...More
Date of stay: September 2018
Response from sethweiss, General Manager at Aloft Richmond WestResponded 4 September 2018
Thank you very much for taking the time to review our hotel. I am pleased you enjoyed your stay and I will most definitely take a look at the bed and review our TV selection. Thanks again, and hope to see you soon.