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Courtyard Richmond North/Glen Allen

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168 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Richmond North/Glen Allen
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Showing 167: English reviews
Reviewed 14 October 2014

Recently stayed here on a Friday night after attending King's Dominion's Halloween event. This hotel is about 15 minutes from the park directly down I-95. When we arrived shortly after midnight, there was a line of 3 people. Each person seemed to be complaining about an issue, whether it was noise problems or something else. We were simply tired and...

Thank Thrillrider
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Thrillrider, Thank you for your feedback on our hotel. We apologize that you waited to check in for longer than you expected. Although our front desk agent was helping other guests, your time is valuable and important to us. After a long day at Kings Dominion, I'm sure your wait was frustrating. We hope that the next time you are...

Benicia, California
Reviewed 19 September 2014 via mobile

We look for Marriott hotels as they normally have high standards. It is a nice hotel. Lobby is very inviting. Rooms look great. But watch for hair in your tub, bathroom and clean. I normal just do a little look to make sure I don't see hair but this was over whelming. Noticeable dust along carpet walls, yuk. Bathtub hair,...

Thank BigTuna94510
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Dear BigTuna94510, Thank you for your comments and feedback regarding your stay. I want to apologize to you from our whole staff regarding the hair and dust that was in your room. We strive to create a wonderful experience for all of our guests at our hotel and I'm sorry that we fell short. Feedback like yours helps us as...

DC Metro Area
Reviewed 27 August 2014

Had to make a reservation for a last minute training and Caitlyn couldn't have been kinder and more accommodating. I truly appreciated her "can-do" attitude. Please recognize her for her exceptional customer service. That's why I love staying at a Marriott property!

Thank llcva
Charlotte, North Carolina
Reviewed 26 August 2014

Not a lot of chain options close to Kings Dominion, but this hotel is straight down the interstate about 15 min south. Nice newer or recently remodeled Courtyard. It's also a lower tier so you can use points or free nights and still be near the park.

Thank Hfst04
Fairfax County, Virginia
Reviewed 22 August 2014

My family and I haven't stayed at the hotel yet but Caitlin at the front door was able to change my reservations without penalty so I am impressed with their service already!!! I'm sure the hotel will be just as awesome as Caitlin's service!

Thank Deniece B
Portland, Maine
Reviewed 20 August 2014

This hotel is in an area where you will find many restaurants and stores within walking distance or a minute's drive. The hotel itself is very nice. Our room was modern, clean, and comfortable. The staff was pleasant and helpful. The only (slightly) negative thing I have to say is that there is only one washer and dryer for guest...

Thank ValueWithClass
Fort Meade, Maryland
Reviewed 12 August 2014 via mobile

I stayed here while we were visiting Kings Dominion (about 15-20 minutes away). This hotel was very clean and the staff was extremely helpful. We stayed in a King 2 room suite and was spacious and very modern. There was a balcony and enough room to spread out a relax. (Two tvs, a fridge, a microwave, and a coffee maker)...

Thank ThaHairGoddess
Reviewed 7 August 2014

Very clean hotel, as expected for a Courtyard. Here for a business meeting and the Front Desk attendant not friendly or welcoming. Looking to for an early check in (on a weekday night, and the hotel apparently not "booked") but the front desk clerk very adamant that check in can only occur after 3PM. Meanwhile, several attendees patiently wait in...

1Thank dcwildman
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Dcwildman, Thank you for providing us feedback on your stay! We do apologize that we were not able to get you checked in earlier than the 3pm check-in time. I'm sure that this was frustrating for you. Depending on the day, we do allow early check-ins but we cannot alway guarantee an early check-in. We do our best to accomodate...

Ramsey, New Jersey
Reviewed 29 July 2014

We were put up at this hotel after our reservation was "lost" by another Marriott hotel. It was pretty late at night and we were definitely not happy, but the front desk staff put us totally at ease, were very sympathetic of our situation, and were extremely welcoming. They made sure we had a king size bed (which we originally...

Thank iTravel242
Reviewed 26 July 2014 via mobile

The staff was very nice and so was our room. The hotel is located near several nice restaurants and a movie theater! Although we were told the mall next to it is not very safe while walking to dinner and the theater we felt completely safe. I would recommend this hotel easily.

Thank Am072775
Katy P, Manager at Courtyard Richmond North/Glen Allen, responded to this review

Am072775, Thank you for your positive feedback! We truly enjoy hearing that our guests enjoyed their stay and that our staff provided you with the exemplary service that we expect. We hope to see you the next time you come to Glen Allen.

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The new state-of-the-art lobby at Courtyard Richmond North provides greater flexibility and choices for our guests. This Glen Allen hotel's lobby features inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest news via our GoBoard. ... more   less 

Additional Information about Courtyard Richmond North/Glen Allen

Address: 10077 Brook Rd, Glen Allen, VA 23059-6506
Region: United States > Virginia > Glen Allen
Price Range: ₹ 8,111 - ₹ 12,535 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond North/Glen Allen 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Courtyard Richmond North/Glen Allen Hotel Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond North/Glen Allen staff and other travellers.
1 question
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Virginia, United States
over a year ago

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Questions? Get answers from Courtyard Richmond North/Glen Allen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My perception is that they were all nice.”
 of 5 bubbles Marriott_Devotee, 9 Aug 2016 | Read review
“All the rooms we have stayed in have been quiet”
 of 5 bubbles C3823RTkathleens, 7 Mar 2016 | Read review
“Big room on first floor.”
 of 5 bubbles KingofCherryValley, 1 Mar 2016 | Read review
“Get on back side--toward road not parking lot.”
 of 5 bubbles thomasn810, 26 May 2015 | Read review
“I normally like the first floor, but ended up on the 4th floor. It was perfect. It was quiet and peaceful. We were near the ice machine but never heard it. So I recommend the 4th floor. We also faced the street side but never heard the traffic.”
 of 5 bubbles azsunrise, 16 Jul 2014 | Read review
5 of 5