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Hyatt Place Richmond/Innsbrook

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Hyatt Place Richmond\/Innsbrook
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346 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Richmond/Innsbrook
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Showing 346: English reviews
Reviewed 7 September 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 394warrenz
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Reviewed 6 September 2016

Review collected in partnership with Hyatt Hotels
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Thank N8541ZEjessicag
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Dayton, Ohio
Reviewed 4 September 2016 via mobile

Staff was super nice even after a late check in. Place was well super clean and quite. TV was on a swivel and quite large. Room also had two sinks, a mini fridge. AC worked like a wonder!! Would definitely stay here again.

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Thank ThomasSpaulding
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi ThomasSpaulding, Thank you for your 5 out of 5 score and kind words about our Hyatt Place Richmond Innsbrook. Our larger than standard rooms come equipped with a wet bar, mini refrigerator, and large HD television with all HD channels. I am glad you were able to enjoy our newly renovated rooms. Thank you again and we look forward...

Philadelphia, Pennsylvania
Reviewed 3 September 2016 via mobile

I visited this hotel due to its proximity to my daughters school. I wanted to try a different hotel as I usually stay at the Comfort Suites or Sleep Inn. Cons: Dog barking all morning across the hall Breakfast area-very tight, limited seating-breakfast was fair Side entrance-key card needed to open however I came and went without using my key...

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Helpful?
Thank Shantamr36
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Shantmr36, Thank you for your review of our Hyatt Place Richmond Innsbrook and 4 out of 5 score. I am glad you were able to enjoy our newly renovated rooms, especially the new showers. They have been a big hit with our guests. I will share you kind words and concerns with our team. Thank you again and I...

Suffolk, United States
Reviewed 2 September 2016

Review collected in partnership with Hyatt Hotels
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Thank John M B
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Van Nuys, United States
Reviewed 31 August 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Raquel G
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Fairfax County, Virginia
Reviewed 30 August 2016

We thoroughly enjoyed the Hyatt Place in Richmond! From the modern entryway, to the bowl full of polished apples, everything is clean and polished! THE STAFF IS OUTSTANDING!!! Professional, Genuine and Knowledgeable!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank wendy b
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi wendygayleb, Thank you for your 5 out of 5 score of our Hyatt Place Richmond Innsbrook. I appreciate your kind words about our newly renovated property and staff. I will share you comments and score with our team. Thank you again and we look forward to your next trip to Glen Allen, Virginia. Warm Regards, Chris C.

Fisher,Tx
Reviewed 30 August 2016

Nice,very clean rooms with courteous staff. Breakfast was above average ...a nice surprise! We stay in hotels quite often and this was the best that we have stayed in the last few months.Will definitely return to this hotel.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank andreakI3910XM
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi andreakI3910XM, Thank you so much for your great review and 5 out of 5 score. I am happy that you were able to enjoy our beautiful, newly renovated property. As you mentioned, our breakfast is a full buffet breakfast with a wide variety of hot and cold items made fresh daily. Thank you again and I will celebrate your...

Lewes, Delaware
Reviewed 28 August 2016

The staff was extremely helpful and very friendly. They went out of their way to help. Martin was a gem. The rooms were clean and comfortable and the maid was very friendly and did a very good job. I highly recommend it. It is to to a wide variety of good restaurants.

Review collected in partnership with Hyatt Hotels
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Thank 155dallasw
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi 155dallasw, Thank you for your kind words and great score of 5 out of 5 for our Hyatt Place Richmond Innsbrook. I am glad that Martin and the rest of the staff were able to make your stay memorable. I will share you comments and score with our team. Thank you again and we look forward to your next...

Reviewed 26 August 2016 via mobile

At 1:30am I another hotel at which I had reservations failed to hold a room for me. The remedy, to its credit and for a customer service win, was to send me to this Hyatt Place all expense paid. Arriving at Hyatt Place, the night clerk was incredibly and awesomely gracious helpful and sensitive to my plight. He made every...

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Helpful?
Thank Dennis F
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Dennis F, Thank you for taking the time to fill out a survey on Trip Advisor about our Hyatt Place Richmond Innsbrook. I am sorry that you got displaced from your original hotel but glad that we were able to accommodate you. I appreciate the kind words about the staff and will celebrate it with them in our next...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Road, Glen Allen, VA 23060
Region: United States > Virginia > Glen Allen
Price Range: ₹ 7,124 - ₹ 12,770 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hotel Style:
#8 Business Hotel in Glen Allen
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Questions & Answers

Questions? Get answers from Hyatt Place Richmond/Innsbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet location in business park.”
 of 5 bubbles orreo5859, 9 Nov 2016 | Read review
“Noise level was high only because of the renovations. I recommend a room with two beds in order to get an adequate sized bathroom.”
 of 5 bubbles CalifKidRetired, 15 Mar 2016 | Read review
“Stay somewhere else”
 of 5 bubbles 981alinek, 16 Dec 2015 | Read review
“Requests upper floor,”
 of 5 bubbles richardv503, 17 Sep 2015 | Read review
“Choose high floor option”
 of 5 bubbles WineGirl47, 14 Sep 2015 | Read review
5 of 5