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Hyatt Place Richmond/Innsbrook

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Hyatt Place Richmond\/Innsbrook
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352 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Richmond/Innsbrook
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Showing 352: English reviews
Roanoke, Virginia
Reviewed 3 weeks ago

Very good, affordable hotel with an attentive staff and good amenities. Recently updated and with a much-improved breakfast. It is located close to the interstate, local restaurants, shopping and gas stations.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank donA1890CM
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi donA1890CM, Thank you for your 5 out of 5 score and great review of our property. Our team will be glad to hear that you enjoyed the complimentary hot breakfast during your visit. They have been trying some new items lately. As you mentioned, we are fortunate to have a great location that is within walking distance to a...

Lynchburg
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank Patti S
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Richmond, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank jenniferjF6578RL
omaha, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank E8009TCjosephd
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Youngstown, Ohio
Reviewed 4 weeks ago

This hotel was very nice with a great morning breakfast. There were lots of different food items to choose from. The rooms were modern and clean. It was also close to restaurants and shopping. We'd definitely stay at this hotel again!

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Helpful?
Thank Michelle P
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Michelle P, Thank you for your 5 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. We are thrilled that you enjoyed your stay and will stay with us again. I will share you comments and score with our team. Thank you again and we look forward to your next trip. Warm Regards, Chris C.

Rustburg, Virginia
Reviewed 4 weeks ago

Bed and shower-dirty Housekeeping showed up at 8am to clean the room Milk from breakfast was spoiled (made my daughter sick) pancakes were cold and doughnuts were hard Man showed up at 12 told us to leave he had no record of a late checkout. My husbands compnay paid for a late checkout

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jerryc978
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Jerryc978, I am sorry to hear about your experience at our hotel. I would love to discuss this in more detail. If you have a free moment can you please contact me at the hotel. Thank you for your time. Warm Regards, Chris C.

RIchmone, United States
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank wayneo554
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Roanoke, Virginia
Reviewed 5 weeks ago

Very friendly and great staff. Always welcoming when we arrived and willing to answer questions and help. The room was nice for the price and roomy. Didn't spend much time at hotel but very convenient to all shopping

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Leigh K
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Leigh K, Thank you for the 4 out of 5 score and great review of our property. I am glad that our staff could make a difference in your stay. We will celebrate your kind words an great score during our next team meeting. Thank you again and I hope you choose to stay with us again in the...

Newport News, Virginia
Reviewed 5 weeks ago

My girlfriend and I had a great time , the food was awesome and the bed was extremely comfortable comfortable . The only thing that the hotel was missing was an Indoor pool and jacuzzi. I would highly recommend this place to everyone

Review collected in partnership with Hyatt Hotels
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Thank Derrick W
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Derrick W, Thank you for your 4 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. I am glad that you and your girlfriend enjoyed your stay with us. We recently renovated our property and replaced all the beds with new Hyatt Grand mattresses. They are extremely comfortable. I will share your comments and score...

Roanoke, Virginia
Reviewed 19 January 2017

Average hotel. Hot water took forever. Clean and comfy bed. Needs renovation. The Hyatt House down the road is much nicer for the money. Hot water took like 5 minutes on sixth floor. Wanted $159 night for King

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Thank J6815UUjamesb
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi J6815UUjamesb, Thank you for taking the time to fill out a review on Trip Advisor. I am sorry that your did not enjoy your stay with us. If you have a free moment I would love to go over the details of your stay. Please contact me at the hotel at your earliest convenience. Warm Regards, Chris C.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Road, Glen Allen, VA 23060
Region: United States > Virginia > Glen Allen
Price Range: ₹ 7,153 - ₹ 12,702 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hotel Style:
#8 Business Hotel in Glen Allen
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Questions & Answers

Questions? Get answers from Hyatt Place Richmond/Innsbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy.”
 of 5 bubbles EdT951, 21 Feb 2017 | Read review
“Quiet location in business park.”
 of 5 bubbles orreo5859, 9 Nov 2016 | Read review
“Noise level was high only because of the renovations. I recommend a room with two beds in order to get an adequate sized bathroom.”
 of 5 bubbles CalifKidRetired, 15 Mar 2016 | Read review
“Stay somewhere else”
 of 5 bubbles 981alinek, 16 Dec 2015 | Read review
“Requests upper floor,”
 of 5 bubbles richardv503, 17 Sep 2015 | Read review
5 of 5