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Hyatt Place Richmond/Innsbrook

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Hyatt Place Richmond\/Innsbrook
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351 Reviews from our TripAdvisor Community

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Showing 351: English reviews
Start your review of Hyatt Place Richmond/Innsbrook
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Washington , DC, United States
Reviewed 2 days ago NEW

Top staff. Great location. Newly renovated. Nice inclusive breakfast , clean and well management. Comfortable and quite. All around great place to stay. Restaurants nearby within walking distance. Chris is an excellent manager!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Thomas K
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Thomas K, Thank you for your 5 out of 5 score and great review of our property. It has a pleasure speaking with you on your past two stays and I look forward to your next trip. If I can be of any assistance please let me know. Warm Regards, Chris C.

Nashville, Tennessee
Reviewed 4 days ago NEW

Stayed three days at this property. Martin was terrific throughout my stay and really took care of me. The hotel was very clean and had both USA Today and WSJ available each day. The breakfast buffet was above average, with fresh food each day including several hot options. Good selection of coffee too. Easy access to I-64 and I-295 along...

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Helpful?
Thank Ed T
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Ed T, Thank you for the detailed review and 4 out of 5 score of our Hyatt Place Richmond Innsbrook. I think you hit all the highlights of our property in your review. We offer a clean, updated hotel in a good location and a great price. Thank you again and I will share your comments and score with...

Farmville, Virginia
Reviewed 5 days ago NEWvia mobile

This hotel did not disappoint! It met our expectations. Staff member Getchen & Martin were very personable. Martin was especially accommodating. (Craving hot chocolate in the evening when it was almost 80 degrees during the day) Thank you for our enjoyable stay!

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Helpful?
Thank pencefj
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi pencefj, Thank you for your 5 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. I am happy that Martin and Gretchen were able to make an impression on you during your visit. I will share your comments and score with Martin, Gretchen, and the rest of the team. Thank you again and we look...

Kill Devil Hills, North Carolina
Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank sterling S
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

San Diego, California
Reviewed 1 week ago

I had my iPhone stolen from this hotel. When reported the staff was neither helpful or even the least bit empathetic. I was even told that I was somehow at fault because I had the door between the adajscent room and mine open. This came as quite a shock as I never did, nor did I ever bring that up...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank P6575IIjasonm
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Jason, I am glad we had a chance to speak on the phone last week. Please reach out to me should you have any further questions or concerns. Warm Regards, Chris C.

Belle, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Andrew M
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Tinton Falls
Reviewed 1 week ago

Staff very nice but I did not know breakfast was only until 9 on Monday so we got down 9:30 and missed it. We did get to enjoy breakfast one day and it was a nice selection of hot/cold buffet. Check in was extremely slow even though I did the app check in. There were 2 people ahead of us...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Roseann P
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Roseann P, Thank you for taking the time to review our property on Trip Advisor. I apologize that you had to wait to check in. I will follow up with our front desk team to ensure they are providing a quick and professional check in each time. Thank you for your bringing this to my attention. If I can...

Bronx, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank lakishas2017
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Chantilly, United States
Reviewed 2 weeks ago

Hyatt Place Richmond/Innsbrook is a well appointed and well staffed hotel. I've stayed there a number of time for business trips and will continue to do so. Breakfast buffet is well done as was an evening meal from the 24/7 Café.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Wanda R
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Wanda R, Thank you for your great review and 5 out of 5 score of our Hyatt Place Richmond Innsbrook. We will celebrate your review and score during our next team meeting. Warm Regards, Chris C.

Roanoke, Virginia
Reviewed 3 weeks ago

Very good, affordable hotel with an attentive staff and good amenities. Recently updated and with a much-improved breakfast. It is located close to the interstate, local restaurants, shopping and gas stations.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank donA1890CM
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi donA1890CM, Thank you for your 5 out of 5 score and great review of our property. Our team will be glad to hear that you enjoyed the complimentary hot breakfast during your visit. They have been trying some new items lately. As you mentioned, we are fortunate to have a great location that is within walking distance to a...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Road, Glen Allen, VA 23060
Region: United States > Virginia > Glen Allen
Price Range: ₹ 7,106 - ₹ 12,736 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hotel Style:
#8 Business Hotel in Glen Allen
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Questions & Answers

Questions? Get answers from Hyatt Place Richmond/Innsbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy.”
 of 5 bubbles EdT951, 21 Feb 2017 | Read review
“Quiet location in business park.”
 of 5 bubbles orreo5859, 9 Nov 2016 | Read review
“Noise level was high only because of the renovations. I recommend a room with two beds in order to get an adequate sized bathroom.”
 of 5 bubbles CalifKidRetired, 15 Mar 2016 | Read review
“Stay somewhere else”
 of 5 bubbles 981alinek, 16 Dec 2015 | Read review
“Requests upper floor,”
 of 5 bubbles richardv503, 17 Sep 2015 | Read review
5 of 5