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Hyatt Place Richmond/Innsbrook

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Hyatt Place Richmond\/Innsbrook
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355 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Start your review of Hyatt Place Richmond/Innsbrook
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Washington DC, District of Columbia
Reviewed 4 days ago NEW

I've stayed at other Hyatt Place hotels in VA and was disappointed that this hotel did not offer rooms that included a separate bedroom (with door). The rooms were still bigger than a standard hotel room. The rooms were a little more dated than the other Hyatt Place hotel I've used, but they were still comfortable and more than adequate....

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Helpful?
Thank jel2005
Uxbridge, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 22 December 2016 via mobile

Stayed here for 3 nights with our 2 dogs. Our room was huge with the best configuration we've ever had: computer workspace, living area, fridge/fridge sink, etc. Best TV ever too. Entire hotel was newly renovated, sparkly clean, and full of natural light. Staff was super friendly. Breakfast was excellent and there's a 24-hour snack, sandwich, coffee, alcohol cafe in...

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1Thank Sarah L
About Hotel's Favourite Review
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Sarah L, Thank you for your 5 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. As you mentioned, we recently renovated our entire property. I am glad that you enjoyed our upgrades. We are thrilled to be your home away from home while visiting your family in the area. Thank you again and we...

Montgomery AL
Reviewed 5 days ago NEW

Room was very clean- staff was excellent. Hotel shuttle was on time and very polite drivers. Someone was always at the front desk. I had to order dinner to pick up downstairs since I arrived so late. It was ready in 15min and was as good as any restaurant!

Review collected in partnership with Hyatt Hotels
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Thank 992shannaj
Roanoke, VA
Reviewed 2 weeks ago

I was very impressed with the value of this hotel. Excellent breakfast, clean room and very friendly staff. I would definitely stay there again. It is very convenient for work in the Innnsbrook business complex.

Review collected in partnership with Hyatt Hotels
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Thank DianeRoanoke
Bristol VA
Reviewed 3 weeks ago

Convenient location plesant surroundings did I mention the convenient location the hotel was also very nice with comfortable room and bedding a responsive staff and included an excellent free breakfast nicely presented

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank bobcZ2215UG
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi bobcZ2215UG, Thank you for your great review and 5 out of 5 score. Our breakfast team works hard to make sure the food is fresh and presented well for our guests. I will share you comments with our team. Thank you again and we look forward to your next trip to Richmond, Virginia. Warm Regards, Chris C.

New York City, New York
Reviewed 3 weeks ago

Great property at great prices. Customer service is very good and over all hotel staff is courteous! Shuttle service to nearby areas is great. Food options can be customized if needed. Special mention of folks like Martin, Chris, Natalie and Janice...and big tall guy in the Bar area!! He is good!!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank rohita507
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi rohita507, Thank you for your 5 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. I am happy that our team can make a difference during your stay. Thank you again and we look forward to your next trip to they Hyatt Place Richmond Innsbrook. Warm Regards, Chris C.

Washington , DC, United States
Reviewed 4 weeks ago

Top staff. Great location. Newly renovated. Nice inclusive breakfast , clean and well management. Comfortable and quite. All around great place to stay. Restaurants nearby within walking distance. Chris is an excellent manager!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Thomas K
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Thomas K, Thank you for your 5 out of 5 score and great review of our property. It has a pleasure speaking with you on your past two stays and I look forward to your next trip. If I can be of any assistance please let me know. Warm Regards, Chris C.

Nashville, Tennessee
Reviewed 4 weeks ago

Stayed three days at this property. Martin was terrific throughout my stay and really took care of me. The hotel was very clean and had both USA Today and WSJ available each day. The breakfast buffet was above average, with fresh food each day including several hot options. Good selection of coffee too. Easy access to I-64 and I-295 along...

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Helpful?
Thank Ed T
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Ed T, Thank you for the detailed review and 4 out of 5 score of our Hyatt Place Richmond Innsbrook. I think you hit all the highlights of our property in your review. We offer a clean, updated hotel in a good location and a great price. Thank you again and I will share your comments and score with...

Farmville, Virginia
Reviewed 4 weeks ago via mobile

This hotel did not disappoint! It met our expectations. Staff member Getchen & Martin were very personable. Martin was especially accommodating. (Craving hot chocolate in the evening when it was almost 80 degrees during the day) Thank you for our enjoyable stay!

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Helpful?
Thank pencefj
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi pencefj, Thank you for your 5 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. I am happy that Martin and Gretchen were able to make an impression on you during your visit. I will share your comments and score with Martin, Gretchen, and the rest of the team. Thank you again and we look...

Kill Devil Hills, North Carolina
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank sterling S
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Rd, Glen Allen, VA 23060-3316
Region: United States > Virginia > Glen Allen
Price Range: ₹ 7,128 - ₹ 13,210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hotel Style:
#8 Business Hotel in Glen Allen
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Questions & Answers

Questions? Get answers from Hyatt Place Richmond/Innsbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy.”
 of 5 bubbles EdT951, 21 Feb 2017 | Read review
“Quiet location in business park.”
 of 5 bubbles orreo5859, 9 Nov 2016 | Read review
“Noise level was high only because of the renovations. I recommend a room with two beds in order to get an adequate sized bathroom.”
 of 5 bubbles CalifKidRetired, 15 Mar 2016 | Read review
“Stay somewhere else”
 of 5 bubbles 981alinek, 16 Dec 2015 | Read review
“Requests upper floor,”
 of 5 bubbles richardv503, 17 Sep 2015 | Read review
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