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Hyatt Place Richmond/Innsbrook

474 reviews
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Traveller (58)
Room & Suite (49)
Dining (3)
Overview
  • Excellent49%
  • Very good26%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“sofa area”(4 reviews)
“wet bar”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (474)Write a Review
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All reviewssofa areawet barstarbucks coffeebusiness triproom was largeshort pumpfree breakfastcapital ale houseoatmealpull out couchstaff was friendlywould stay here againwonderful stayrestaurants and shoppingmini fridgeshort driveconvenient location
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1 - 5 of 473 reviews
Reviewed 1 week ago

Here is a breakdown of my hotel stay: Parking Free, plentiful and close to the entrance. Check-in Check-in was a breeze! The staff were super friendly and were very accommodating which made our stay enjoyable. Check out was even faster! Room The room was spacious...More

Thank EndaTravel
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 5 days ago

Hi EndaTravel, Thank you for your 3 out of 5 score and detailed review of our Hyatt Place Richmond Innsbrook. As you mentioned, we are fortunate to have a terrific location right off of Interstates I-64, I-295 and I-95. We have a lot of great...More

Reviewed 1 week ago

Usually stay in the Innsbrook area on our way to the OuterBanks. We have stayed at several hotels, but we prefer the Hyatt Place. We always have a pleasant experience. Most recently our experience was enhanced with the help of Brittany, very pleasant and knowledgeable.More

Review collected in partnership with Hyatt Hotels
Thank seanoE2144XN
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 5 days ago

Hi seanoE2144XN, Thank you for your 5 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. I am happy to hear that we are your preferred hotel stop for your Outer Banks trips. We will celebrate your kind words and great...More

Reviewed 2 weeks ago

Thank you for contacting me to complete a survey on this hotel. I really like the Hyatt Place in general however I feel this location have room a lot of room for improvements. Thankfully the staff was very kind and willing to help, if that...More

Review collected in partnership with Hyatt Hotels
Thank lgump17
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 1 week ago

Hi Lgump17, Thank you for taking the time to review our property. I appreciate your feedback and have also sent you a separate email. I appreciate your kind words about our staff. I will share your compliments with them. If I can be of any...More

Reviewed 3 weeks ago

Recommend to anyone traveling who wants to feel like theu are home. Hyatt place has become my home away from home! Wonderful, clean and comfortable. The staff is now my extended family. Thanks to all for my wonderful experienceMore

Review collected in partnership with Hyatt Hotels
Thank corinnaf723
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 1 week ago

Hi Corinnaf723, Thank you for your 5 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. We are fortunate to have a great location and an exceptional staff. I am glad they were able to connect with you during your visit....More

Reviewed 3 weeks ago via mobile

I found this hotel on hot wire.com it had to be stars out of five I was surprised because I gave it a five. The place was very clean recently remodeled about three years ago or four maybe the staff was very friendly when we...More

Thank kasj2007
Response from Chris C, General Manager at Hyatt Place Richmond/InnsbrookResponded 1 week ago

Hi Kasj2007, Thank you for your 5 out of 5 score and great review of our Hyatt Place Richmond Innsbrook. We recently renovated the public space and guest rooms. I am glad that your enjoyed your time with us and we look forward to your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$ 105 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Glen Allen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 105 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Glen Allen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (58)
Room & Suite (49)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Gerald H
6 July 2017|
AnswerShow all 3 answers
Response from higgalot | Reviewed this property |
Gerald , Don't get discouraged ! Aloft hotel along with several others in Richmonds West end waive the pet deposit. Research places to stay using Bring Fido. The Marriott brand may be a better choice - On the... More
0
Votes
Room Tips
"3rd floor was very quiet, ice machine is on 4 and 6 floor"
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"If you have 4 or more staying, make sure you get the pull-out sofa bed"
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"Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy."
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"Quiet location in business park."
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