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27/8/2017 28/8/2017
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    Comfort Suites Innsbrook

    4051 Innslake Dr, Glen Allen, VA 23060-3343
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    27/8/2017 28/8/2017
    US$ 104
    US$ 104
    US$ 104
    Traveller (15)
    Room & Suite (18)
    Dining (3)
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    Overview
    • Excellent32%
    • Very good35%
    • Average14%
    • Poor11%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Comfort Suites Innsbrook
    Special Offer: Choice Privileges Points
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    Hampton Inn & Suites Richmond/Glenside
    731 reviews
    #2 of 82 hotels in Richmond
     
    SpringHill Suites Richmond Northwest
    250 reviews
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    Hampton Inn Richmond-West
    716 reviews
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (141)
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    There are newer reviews for Comfort Suites Innsbrook
    See the most recent reviews

    21 - 25 of 141 reviews

    Reviewed 18 August 2016 via mobile

    Tried to check in at 1500 but when we could get the attention of front desk were very rudely told it would be another 2 hours till our suite would be ready. When we finally go to our room, found water on bathroom floor obviously...More

    Thank Herman T
    Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 3 September 2016

    Thank you for taking time to share your recent stay with us. I am sorry for the experience you had at check in. We did experience a problem with a washer in our laundry the day of your arrival, that caused a huge slow down...More

    Reviewed 25 July 2016

    CLEAN room. Clean hotel. Comfy bed. Spacious room. Lovely lobby. Nice people working there. Great value. Breakfast was the usual, but there were hot items (eggs, sausage) and a large selection. Very pleased with this hotel and would recommend to anyone. Oh, yes, and the...More

    Thank S F
    Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 4 August 2016

    Thank you for taking time to share your recent stay. I am glad we hit our goals during your stay: Clean, Comfy and nice people working here!!! We are glad you were able to enjoy some of the amenities of our hotel, such as our...More

    Reviewed 5 July 2016 via mobile

    The hotel was nice, room was really comfortable and the bed was firm. The only issue I have is that the pillows are horrible, I like feather pillows but these pillows were half the size of standard pillows, we had a king size bed and...More

    Thank npdpig
    Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 4 August 2016

    Thank you for taking time to share your stay. I am sorry for the uncomfortable pillows that affected your sleep. We will stock some feather pillows to have on hand when requested. I appreciate the compliment on the service while you were here. We do...More

    Reviewed 27 June 2016

    When we entered the lobby, we were told no rooms would be ready until check in time (two hours later). Totally understandable and not unexpected. However the way the female desk associate communicated was rude and indifferent. Our room had stains on the walls and...More

    Thank Linda G
    Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 28 June 2016

    Good afternoon, I am very sorry for the reception you received when you arrived to check in. I appreciate the comments on your room and the housekeeping concerns you mentioned. I can assure you that I will review your comments with the entire housekeeping staff...More

    Reviewed 25 June 2016 via mobile

    Nobody showed up to fix breakfast so no breakfast. Looked in the preparation area and noticed lots of dirty pans left over from who knows when. Also computer was down and no receipt and probably no points for staying. Staff that did show was good....More

    Thank michaelbQ8296UM
    Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 28 June 2016

    Good afternoon, Thank your for your comments and feedback. I am sorry for the late starting breakfast on the morning of your departure. We did have an employee not report for their shift and had trouble reaching other staff, due to power outages at their...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Breakfast Available
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$ 91 - US$ 151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 125
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Priceline, Choice Hotels, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Comfort Suites Innsbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Glen Allen
    • Also Known As
    • Comfort Suites Innsbrook Hotel Glen Allen ,
    • Comfort Suites Glen Allen ,
    • Glen Allen Comfort Suites ,
    • Innsbrook Comfort Suites
    Add Photo Photos
    Traveller (15)
    Room & Suite (18)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (20)
    Bathroom (8)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
    Nearby
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Don't even check in to this place. Avoid it like the plague."
    Read review
    "Don't stay on first floor rooms across from banquet hall. It was loud w/ parties."
    Read review
    "rooms on the lobby floor are louder"
    Read review
    "book the suite with additional seating in room - couch with swivel tv"
    Read review
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