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    Comfort Suites Innsbrook

    4051 Innslake Dr, Glen Allen, VA 23060-3343
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    3/9/2017 4/9/2017
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    US$ 97US$ 103
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    Traveller (15)
    Room & Suite (18)
    Dining (3)
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    Overview
    • Excellent32%
    • Very good34%
    • Average14%
    • Poor11%
    • Terrible9%
    Travellers talk about
    “indoor pool” (8 reviews)
    “desk clerk” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Comfort Suites Innsbrook
    Special Offer: Choice Privileges Points
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    Hampton Inn & Suites Richmond/Glenside
    733 reviews
    #2 of 82 hotels in Richmond
     
    SpringHill Suites Richmond Northwest
    250 reviews
    #23 of 82 hotels in Richmond
     
    Hampton Inn Richmond-West
    717 reviews
    #1 of 23 hotels in Glen Allen
     
    The Westin Richmond
    731 reviews
    #3 of 82 hotels in Richmond
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (142)
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    There are newer reviews for Comfort Suites Innsbrook
    See the most recent reviews

    11 - 15 of 142 reviews

    Reviewed 3 December 2016

    The facility and room were fairly standard for a Comfort Suites. We got an upgraded room, which was spacious. It had a separate living room and a whirlpool bath (though the jets didn't work). But the wi-fi here was basically unusable, which was very disappointing.More

    Thank Rayrich90
    Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 11 January 2017

    I am sorry for the the delay in response to your stay with us last month. I am sorry for the jets not operating in the whirlpool bath. It sounds as if the water level may not have been adequate to activate the jets (...More

    Reviewed 13 November 2016

    The staff is great in taking care of customers... A group of us will be attending a convention in Richmond and we reserved our two days stay on this place. One of my friends were not going to be able to make it on the...More

    Thank bubbafel
    Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 18 November 2016

    Good afternoon, Thank you for taking time to share your stay with us. Your compliments on the staff are much appreciated. We have posted a copy of your review on our "wall of fame". The area is a well desired area with the variety of...More

    Reviewed 7 November 2016

    My husband and checked in on October 29th, 2016. We were given room 402. The first think I noticed when putting juice in the mini fridge was the ants. They were all over the counter and crawling around the floor in the kitchen area. We...More

    Thank ebonieboo68
    Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 18 November 2016

    Good afternoon, I am sorry about the ant problem you experienced in your suite. We did have the exterior of our building treated this fall on the suggestion of our pest company to eliminate the ant problem that we have experienced last fall. ( I...More

    Reviewed 20 October 2016

    I stayed here on business and the everything went well. The room was clean and all the amenities worked fine. There were lots of towels and other bathroom supplies. The staff was very friendly on both check-in and check-out. The free breakfast bar had a...More

    1  Thank Ger2852
    Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 30 October 2016

    Good afternoon, thank you for your review of your recent stay.The compliments on the staff are much appreciated. I am glad your found our services and amenities to be good. We recently made some changes to our breakfast items, in an effort to improve both...More

    Reviewed 14 October 2016

    Stayed one night to attend an event in Richmond. The room was very clean and beds were comfortable. Only concern was when returning to the hotel after the event, there was a woman in the lobby who obviously was not a guest. She had a...More

    Thank Pepperhil
    Response from Comfort Suites I, General Manager at Comfort Suites InnsbrookResponded 30 October 2016

    Good afternoon, thank you for your review from your recent stay with us. I am glad to hear that your found your room clean and had a comfortable sleep. I am sorry about the non registered guest guest you encountered in the lobby. In reviewing...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Breakfast Available
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$ 91 - US$ 145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 125
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity, Expedia, Orbitz, Choice Hotels, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Comfort Suites Innsbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Glen Allen
    • Also Known As
    • Comfort Suites Innsbrook Hotel Glen Allen ,
    • Comfort Suites Glen Allen ,
    • Glen Allen Comfort Suites ,
    • Innsbrook Comfort Suites
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    Traveller (15)
    Room & Suite (18)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (20)
    Bathroom (8)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
    Nearby
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    7.40 km away
     
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    1.42 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Need Internet - Don't stay here."
    Read review
    "Don't even check in to this place. Avoid it like the plague."
    Read review
    "Don't stay on first floor rooms across from banquet hall. It was loud w/ parties."
    Read review
    "rooms on the lobby floor are louder"
    Read review
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