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Comfort Suites Glen Allen

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250 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Glen Allen
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Showing 249: English reviews
New York City, New York
Reviewed 26 March 2015

Of all the hotels on this stretch of road, I can see why it's rated so highly. Staff were stellar in general and extra helpful when they had to work back to back shifts in blizzard. Housekeeping, front desk and the amazing women who run the breakfast. I TRULY hope management gave them hourly pay when they were there all...

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Helpful?
Thank cutieblueyes
ManagementTeamGM, Manager at Comfort Suites Glen Allen, responded to this review

Dear Cutieblueeyes, Thank you for telling us about your stay with us. We are so glad that we could accommodate you during the blizzard. We are so glad you enjoyed the hotel staff. We value all guest feedback. Thank you so much for staying with us. We hope that you will consider us again in the future. Sincerely, Comfort Suites...

Reviewed 10 March 2015 via mobile

Suite (2 rooms) nicely appointed, pleasant breakfast. Most difficult thing was finding it (next to candlewood also poorly marked from the road on a dark nite). Breakfast area had a beautiful large well maintained acquarium.

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Helpful?
Thank Steven O
Joseph S, Director of Sales at Comfort Suites Glen Allen, responded to this review

Dear Valued Guest, Our entire staff appreciates your kind review of your last stay! We are constantly striving to bring the best available amenities and service to ouur guests, and it is always encouraging to hear that we have accomplished our goal. Thank you for your business, and we can't wait to have you stay with us again!

San Antonio, Texas
Reviewed 2 March 2015

We headed back toward Richmond, VA on December 28th and we needed one last room for one last night on our Christmas vacation. I found this hotel by simply looking for the closest Comfort Suites to Richmond. While it was off the beaten path, it was a fantastic evening. The room was magnificent and the service was incredible. We got...

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Helpful?
Thank Tom W
Joseph S, Director of Sales at Comfort Suites Glen Allen, responded to this review

Dear Valued Guest, Thank you so much for taking the time to give us a positive review for your stay! We are glad to hear that you had such a great stay at our property! Our staff is constantly striving to bring our guests the best service and amenities possible, and it is encouraging to hear that our efforts aren't...

Reviewed 26 February 2015 via mobile

We were traveling through, didn't have a reservation so we decided to wing it. It was close to midnight when we arrived. The front desk person was amazing. She got us into a room without any problems. We got into the room and the shower was hot, the bed was amazingly wonderful and it was so quiet. I couldn't hear...

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Helpful?
Thank Amber M
Joseph S, Director of Sales at Comfort Suites Glen Allen, responded to this review

Dear Valued Guest, Thank you so much for taking the time to write this wonderful review of our property! We hope that the next time you are traveling through Richmond, you give us an opportunity to prove that we can provide the best service every time you stay! We look forward to having that chance again soon!

Long Island, New York
Reviewed 20 February 2015

We were driving back to NY from Florida and had to do an overnight and selected this hotel, it worked out very well, welcoming staff, quick check in, nice room (much larger than we expected) breakfast included. Plenty of nearby places to eat and shop if you need to. It is right off on 95.

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Helpful?
Thank J K
ComfortSuitesGA, Front Office Manager at Comfort Suites Glen Allen, responded to this review

I would like to thank you for a great review. Providing our guest with a positive experience is our number one goal. Looking forward to having you back as our guest in the future.

Reviewed 20 February 2015 via mobile

Can't go wrong with this place. Clean room, breakfast was good. Indoor pool and hot tub was great during the snowstorm. Definitely not like other Comfort Inn's I had stayed at, their rooms are huge. Friendly staff and service, can't wait to come back.

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Helpful?
1Thank Bigsigmachi
ComfortSuitesGA, Front Office Manager at Comfort Suites Glen Allen, responded to this review

Thanks for taking the time to write a positive review. All of us here at the Comfort Suites VCC. strive to provide our guest with a great product and the best customer service.. It is nice to hear that we succeeded. We appreciate your business and look forward to having you as our guest in the future.

WILLIAMSBURG
Reviewed 17 February 2015

The regular rooms have plenty of space and amenities. I prefer the King rooms as they have a waterfall shower head. All rooms have a separate "living area" with a pull out sofa and chair. Not the most comfortable, but it's a nice place to relax rather than the standard table chair at the desk in the bedroom portion. I've...

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Helpful?
Thank DAN C
ComfortSuitesGA, Front Office Manager at Comfort Suites Glen Allen, responded to this review

Thanks for the great review. Our focus is to provide a great product and excellent customer service It is nice to hear that we succeeded. We appreciate you being our guest and look forward to your return stay.

Reviewed 26 January 2015

Stayed here three nights in a comped room associated with a sporting event. Several teams were staying here but did not hear a sound a night in my second floor room. Spacious living area and very comfortable beds but they seemed narrow and short. Rooms were very clean upon arrival. Breakfast had the usual selection including make your own waffles,...

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Helpful?
Thank bdaygirl
ComfortSuitesGA, General Manager at Comfort Suites Glen Allen, responded to this review

We appreciate the great comments. The guest experience is number 1 at our hotel and we are so happy you enjoyed your stay. looking forward to having you back as our guest in the future.

Fredericksburg, Virginia
Reviewed 25 January 2015

The 2 bedroom suite was amazing. It had 2Q and 1K. It also had 2 bathrooms. I like the rain shower in the 2Q room. Also came with a kitchen and a living area. The living area had a sofa bed in it. The 1K bedroom has a tub in it with shower. The pool was great. It was heated...

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Helpful?
Thank Josh L
ComfortSuitesGA, General Manager at Comfort Suites Glen Allen, responded to this review

Thanks for taking the time to write a great review. We love all the positive feed back. All of the staff at the Comfort Suites work extra hard to make sure our guest have a great experience. Thanks for being our guest and looking forward to your next stay.

Virginia Beach
Reviewed 23 January 2015

The front desk was pleasant and the room was very comfortable. The bed and bedding was plush and very nice, the room was spacious and the bathroom was equally spacious and modern. I do have 2 complaints that may keep me from returning. The first is that the heavier curtains don't close all the way so the street lights keep...

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Helpful?
Thank Paula C
ComfortSuitesGA, General Manager at Comfort Suites Glen Allen, responded to this review

I want to thank you for taking the time to reach out with great comments about our property, i understand the concern about being on the side of 95 but the opposite side is much better and would be glad to accommodate you in future stays with us. Looking forward to having you as our guest very soon.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort Suites, a Glen Allen hotel next to the Virginia Center Commons Enjoy a wealth of amenities in a convenient location when choosing the Comfort Suites(R) in Glen Allen, VA. Our non-smoking hotel is ideally located near Interstates 95 and 295, next to the Virginia Center Commons mall Get refreshed in our inviting guest rooms, all of which feature refrigerators and microwaves along with expanded cable television channels, coffee makers and hair dryers. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites(R) the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. ... more   less 

Additional Information about Comfort Suites Glen Allen

Address: 10601 Telegraph Road, Glen Allen, VA 23059
Region: United States > Virginia > Glen Allen
Price Range: ₹ 5,765 - ₹ 8,982 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Glen Allen 2.5*
Number of rooms: 100
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Also Known As:
Comfort Suites Glen Allen Hotel Glen Allen
Glen Allen Comfort Suites
Hotel Style:
#2 Best Value Hotel in Glen Allen
#5 Romantic Hotel in Glen Allen
#6 Family Hotel in Glen Allen
#6 Business Hotel in Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Glen Allen staff and other travellers.
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Pittsburgh, Pennsylvania
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Questions? Get answers from Comfort Suites Glen Allen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors back of building ONLY”
 of 5 bubbles U3686EQkevinb, 16 Feb 2017 | Read review
“the executive suite is awesome for families”
 of 5 bubbles tonyat597, 29 Dec 2016 | Read review
“We have a suite on the second floor and we are sattisfied.”
 of 5 bubbles huringa, 10 Oct 2016 | Read review
“wifi + cable TV were out most of the time we were there”
 of 5 bubbles kimmieusa, 21 Jun 2016 | Read review
“stay on the side away from the highway!”
 of 5 bubbles amm925, 11 Jun 2016 | Read review
5 of 5