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Extended Stay America - Washington, D.C. - Fairfax

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Extended Stay America - Washington, D.C. - Fairfax
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75 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Fairfax
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Showing 74: English reviews
Charlottesville, United States
Reviewed 27 May 2016

The room was beautiful, had a nice kitchen, lots of counter space in the bathroom - much more spacious than other hotels in the area! Very convenient to i66, Fairfax County Parkway, Fair Oaks Mall, etc.

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Helpful?
Thank Sueann C
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for taking the time to write a review of your stay. I’m thrilled that we were able to exceed your expectations and provide you with a wonderful experience! I truly appreciate your comments regarding our fully equipped kitchens, spacious rooms, and our convenient location. Once more, thank you for posting your review. We look forward to having you...

Reviewed 13 May 2016

Outdated room, I found a condom wrapper on the floor, the electric sockets repeatedly shorted out, the lights flickered, the bed was hard as a rock, the room smelled like smoke, the refrigerator sounded like a freight train, the water faucet dripped constantly. If you want something cheap and disgusting, this is the place for you!

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Helpful?
1Thank Gary W
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for taking the time to write a review of your stay. The room conditions you described are truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our housekeeping and maintenance teams to ensure our rooms meet our company’s...

Scranton, Pennsylvania
Reviewed 24 April 2016

The hotel is in a good location near Oak mall. However, the receptionist was not there when I came to check in. It took me more than a minute standing waiting for her. She was there and probably heard me entering. The room was big and well equipped, but there wasn't a shampoo and there was a weed smell around...

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Helpful?
Thank Mohammed A
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the delay you experienced upon check-in. In response to your feedback, I will meet with our front desk staff to ensure we are providing each guest with professional and prompt customer service. Please know that we do not tolerate...

Reviewed 1 April 2016

From the initial booking of our room, the staff was courteous and helpful. We did get bumped from our room with 2- queen beds because another guest ended up staying longer than intended, but that worked to our advantage because it gave us another bathroom. The breakfast was a grab and go, and included oatmeal, muffins, and trail bars, as...

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Helpful?
Thank Krista H
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in...

Wilson, North Carolina
Reviewed 30 March 2016

TV had only Low-Def SD Analog channels, though the selection was good and the remote was fully functional. Stains on phone pad. Bathroom flooring seems to have white cleaner "residue" on the "wood panel" floor making it appear to be dirtier than it was. closet door was missing but pieces of hardware were still showing. "Grab N Go" breakfast was...

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Helpful?
Thank Michael C
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for providing us with details about your stay. I appreciate your comments about our staff; however, I sincerely apologize that we were unable to meet your expectations. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very...

Beltsville, Maryland
Reviewed 18 January 2016

I have nothing but praise, particularly for the night check-in clerk. I believe Alina was her name. She took great care of me, even through a confusing situation of MY own making. She was efficient, kind, professional and personable. The room was very basic--not posh by any means--but it was clean and had everything I needed including a great bed....

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Helpful?
Thank Sheryl P
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the Wi-Fi issue you experienced. We are sorry for this issue, but are glad to read that you had a great stay overall. I truly appreciate your kind comments regarding our comfortable rooms and accommodating customer service....

Fairfax, Virginia
Reviewed 3 November 2015 via mobile

Great place to stay at. I stayed here from 6-July-15 till 3-Nov-15. Staff are very friendly, cooperative, and helpful. Rooms are spacious, well equipped, and clean. Multiple fresh towels are provided upon request. Plenty of parking spaces. A clean and well serviced swimming pool. They also have in-house laundry machines which are easy too use and reasonably priced. Hotel location...

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Helpful?
1Thank drazamzam
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m thrilled that we were able to accommodate your needs with a home away from home experience! I’m so glad you enjoyed our friendly customer service, comfortable rooms and all the amenities our hotel has to offer. The staff and I would like to...

Crofton, Maryland
Reviewed 26 October 2015

I found out about the Extended Preferred Program while looking at apartment listings when I relocated to Fairfax, Virginia for a new position in Arlington, Virginia. With this program you have a furnished apartment with a month-to-month lease. The monthly cost is comparable to standard apartment building costs in the area, but without the long term commitment and security deposit....

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Helpful?
Thank Michelle D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Columbus, Ohio
Reviewed 16 October 2015

Extended Stay America in Fairfax is your typical "extended stay" hotel. This could be good or bad, depending on what it is that you are wanting out of a hotel. They only clean the rooms once per week, but you get an oven, microwave and fridge, and can ask for additional things like silverware and such. My late evening check...

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Helpful?
Thank JohnnyCamJr
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for...

East Brunswick, NJ
Reviewed 12 October 2015

Room was clean but musty smelling. For the price, it served its purpose for a one night stay and a place to lay your head. If I had to stay longer or spend time in the room, I most likely would look elsewhere. Check-in was quick and polite. Hotel was quiet. Grab and go breakfast (coffee, tea, muffin) was convinent...

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Helpful?
Thank Tom_M23
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Fairfax, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the room is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our housekeeping staff to ensure your experience is not repeated....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Washington, D.C. - Fairfax

Address: 3997 Fair Ridge Dr, Fairfax, VA 22033-2906 (Formerly Extended Stay Deluxe - Fair Oaks)
Region: United States > Virginia > Fairfax
Price Range: ₹ 5,389 - ₹ 11,392 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Fairfax 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Extended Stay Deluxe - Fair Oaks Hotel Fairfax
Extended Stay Fairfax
Fairfax Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Fairfax staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“consider other nearby options.”
 of 5 bubbles sarahplainandtall, 18 Nov 2016 | Read review
“There are many hotels to select from in this area.”
 of 5 bubbles Luvschickens, 29 Aug 2016 | Read review
“I think, close to front desk to receive good wifi.”
 of 5 bubbles sureshkumarb_13, 19 Jun 2016 | Read review
“good one wort it”
 of 5 bubbles mashtuck1, 13 Jun 2016 | Read review
“Chinese restaurant 1 block west (near Harris Teeter) has free delivery and wonderful food.”
 of 5 bubbles NCmacASL, 30 Mar 2016 | Read review
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