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Excellent hotel to lay your weary bones.Location not a problem. Room very quiet and clean. Always ask for a room away from elevator and not adjoining, Odd set up of room and bathroom area but worked around that. Variety of items, healthy and not so...More
TVs, remotes, and service are outdated and poor. Internet is worse and practically unusable. A/C is loud and difficult to control temperature. Outside noise also an issue. The building itself is old and the parking spaces are tight.
Staff is overwhelmed but friendly. Services were...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Fairfax - Arlington BoulevardResponded 12 July 2017
Thank you for your candid review and for staying with us. We appreciate all feedback, both positive and constructive. I'm glad to hear you found the staff friendly and the rooms clean. I noticed you had an issue with the internet service, the...More
This Holiday Inn Express is TINY. The hotel itself is very nice and clean but it is so small and in a horrible location. There is no pool, not that my kids would have gotten to use it because of the enormously large and quite...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Fairfax - Arlington BoulevardResponded 17 July 2017
Thank you for your recent stay at our hotel and for posting a review. While it is nice that the friendly staff and hotel cleanliness were to your liking, I am sincerely sorry that your breakfast experience, location, and size of the room...More
Very nice and clean hotel. Comfy pillow top bed and excellent breakfast. Only bad thing is the nightshift front desk clerk. We had asked for extra soap and she had such a hateful attitude and actually rolled her eyes at us! I'm not one to...More
Clean, quiet, comfortable beds, quiet HVAC, plentiful fresh towels, good amount of tv channels, good variety for breakfast including premade veggie omelets, biscuits & gravy, cinnamon rolls, sausage, pastries, oatmeals and cereals. Staff hustled to keep the breakfast coming for the large group that was...More
Response from Catherine M, General Manager at Holiday Inn Express Fairfax - Arlington BoulevardResponded 3 April 2017
Thank you for sharing your experience with us. We are happy to see that you enjoyed your stay with us. We hope to see you next time your travel brings you to our area!