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Hampton Inn Petersburg-Southpark Mall

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Hampton Inn Petersburg-Southpark Mall
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326 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Petersburg-Southpark Mall
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Showing 326: English reviews
colonial heights
Reviewed 16 December 2016

Although it was convenient to stay at the same hotel as the class was given the rate exceed the per diem. This was not disclosed up front so all student paid the difference out of pocket. I also had a refrigerator that did not work and after 3 complaints no one every showed up to look at it.

Review collected in partnership with Hampton
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Helpful?
Thank lyndac103
Charlotte, North Carolina
Reviewed 1 December 2016

We were traveling to a funeral been on the road for most of the night. We were very welcomed made it to our room quickly had a wonderful night sleep the breakfast was great and Timely we thank them so much for their hospitality

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Thank stevencC6753MK
Orlando, Florida
Reviewed 30 November 2016

Hampton Inn Petersburg-Southpark Mall is a fine experience with a staff that aims to please. Free breakfast included FRESH cut fruit (pink grapefruit, orange, mango, pineapple) and it was the BEST! Also provided the morning we ate, cheese omelet, bacon, waffles (added walnuts) and oatmeal. You simply must admit that saves time and money in the overall scope of costs....

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Thank JohnLitton
Reviewed 20 November 2016

a very average hotel, overall staff was professional, late to greet and welcome during check in lacked the hospitable welcome! throughout stay staff were polite too Rooms need detail cleaning, hotel should offer glass products

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Thank Jameliah P
Richmond, Virginia
Reviewed 18 November 2016

We were traveling up I95 and needed a place to stay near the interstate. This Hotel is very well maintained and close to numerous restaurants and shopping locations. Its close to the Interstate also. The Staff was great. My family felt safe and enjoyed the stay. I would definitely recommend you stay at this location if you are in the...

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Thank JOEJOEjoejoe19999999
Newport News, United States
Reviewed 15 November 2016

Very nice, friendly and well maintained hotel. Fit my needs perfectly. Price was very reasonable and my daughter loved the breakfast. Will diffidently stay here again in the future! Thank you Hampton Inn for a wonderful stay!

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Thank Tammy L
colonial Heights
Reviewed 6 November 2016

Overall stay has been great. Professional and courteous staff. Management are quick to take care any problems guest encountered. Excellent breakfast and there is something for guest who do not have time for breakfast. Great internet service.

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Thank Daisy G
Summerfield, Florida
Reviewed 26 October 2016

No sleep due to loud neighbors, fridge non functioning, very late arrival and no willingness by staff to allow for late check out. Room was too warm and the thermostat was broken. I've never had a worse experience at a Hampton and wouldn't stop there again. I would pull over and sleep on the side of the road to sleep...

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Thank jennifersI8028TB
Supply, North Carolina
Reviewed 21 October 2016

Great location, Close to everything, many restaraunts, shopping choices of every store and chain you can think of. The hotel staff was very helpful, one need not ask for anything they ask you if they can get is or that for you, however the hotel needs some upgrades.

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Thank francesm66
Suffolk, Virginia
Reviewed 17 October 2016

I have a very bad allergic reaction to all the bedding on the bed. I had welts, rashes, and was itching all over. My 19 year old daughter went down to request all new bedding and was told that someone would bring it up. After about an hour later, I went down and made the same request and was told...

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Thank Lakesha M
Courtney B, General Manager at Hampton Inn Petersburg-Southpark Mall, responded to this review

Dear Lakesha M, I appreciate the review of your recent stay at our hotel. Please accept my sincere apology for inconvenience and poor customer service you received during your stay at our Hampton Inn. I have addressed your concerns with our P&G representative from who we get our cleaning supplies as well as addressed these issues with our staff. The...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn Petersburg-Southpark Mall

Address: 403 E Roslyn Rd, Colonial Heights, VA 23834-3625 (Formerly Hampton Inn Richmond Colonial Heights)
Region: United States > Virginia > Colonial Heights
Price Range: ₹ 8,627 - ₹ 13,660 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Petersburg-Southpark Mall 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hampton Inn Richmond Colonial Heights Hotel Colonial Heights
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Petersburg-Southpark Mall staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hampton Inn Petersburg-Southpark Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms in the back have a view of woods, and are probably a little quieter tho front rooms are quiet too.”
 of 5 bubbles NHethel, 7 Jan 2017 | Read review
“Don't get the first floor room next to the exit. 102”
 of 5 bubbles onthroadagain121, 7 Sep 2016 | Read review
“Always stay away from the elevators and ice machine”
 of 5 bubbles 530charlesm, 20 Jan 2016 | Read review
“Get a room on the top floor, facing the front of the building. There's an enormous landfill behind the hotel.”
 of 5 bubbles awryalot, 4 Oct 2015 | Read review
“I always ask for rooms away from vending machines, ice machines and elevators.”
 of 5 bubbles NJJayhawker, 24 Sep 2015 | Read review
5 of 5