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Comfort Suites Southpark

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184 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Southpark
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Showing 183: English reviews
Herndon, VA
Reviewed 27 July 2015

The staff were very friendly and helpful. The hotel is a bit worn, but not so much as to make you feel uncomfortable about staying overnight. As other reviews have stated, it is conveniently located near the mall and plenty of chain restaurants (both fast and sit down). The only downside is its proximity to the land fill. At night,...

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Helpful?
Thank redheadmom23
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Dear Redheadmom23: Thank you so much for taking the time to write our hotel a review. I am delighted to hear that you enjoyed our location in the Southpark Mall. Our location certainly provides that convenience that most travelers desire when they are staying away from home. I hope that you were able to take full advantage of all of...

Washington DC, District of Columbia
Reviewed 25 July 2015

This hotel is conveniently located in Colonial Heights near shopping and restaurants. it is only about a 10 minute drive to Ft Lee. The hotel staff was friendly and the hotel is very appealing, clean and comfortable. We had a balcony room and although it was nice the view was more of the parking lot than the lake. That is...

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Helpful?
Thank Suzan G
ManagementTeamGM, Manager at Comfort Suites Southpark, responded to this review

Dear Suzan, We are thrilled you had a nice stay with us and found our hotel to be very appealing. We appreciate the feedback and your business. We hope you stay with us again in the future should your travels bring you back to the area. Sincerely, Hotel Management

Reviewed 15 July 2015 via mobile

Only stayed one night. Very nice staff at the front desk. Friendly and helpful. Knew the area and they were able to give us instant directions to our next stop (Petersburg battlefield ). Rooms were clean and spacious. Air worked great as I always sleep in a cold room. There were some little things that needed attention- minor repairs not...

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Helpful?
Thank David H
ManagementTeamGM, Manager at Comfort Suites Southpark, responded to this review

Dear David, Thank you for reviewing our hotel. We are pleased you enjoyed your stay with us and that you found our staff to be friendly. Thank you for your business we hope you stay with us again should your travels bring you back to the area. Sincerely, Hotel Management

Huntsville, Alabama
Reviewed 14 July 2015

The management and staff were welcoming. The rooms truly needed to be upgraded. Very worn in places with the carpet, edges of the furniture were starting to show a lot of wear (paint/varnish worn off), and the bathroom had areas where the flooring was coming up. The floor in front of the elevator on the 3rd floor needed to be...

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Helpful?
Thank Umfrid
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you so much for spending such a special time with us! I am so proud of our staff for making you feel welcome, and accommodating you during your stay. I thank you for taking the time to leave your comments and suggestions for us. We have several renovations projects that are going to be taking place in the upcoming...

Wellsboro, Pennsylvania
Reviewed 27 June 2015

The woman that checked us in was GREAT! When we asked if she had any more extra plain water instead of the flavored she went and got some free of charge for us and apologized. She was AMAZING! The room was great! The bed was sooooo comfy and the pillows were pretty good.The room was spacious and really comfy. I'd...

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Helpful?
Thank MsueW
ManagementTeamGM, Manager at Comfort Suites Southpark, responded to this review

Dear Guest, Thank you for telling us about your visit with us. We are pleased that you enjoyed the staff member that checked you in. We will be sure to pass that on to her. We are glad you enjoyed the room. Thank you so much for your feedback. Thank you for your time. We hope to see you again...

Pittsburg, Kansas
Reviewed 20 June 2015

I have seen reviews from Trip Advisors on this hotel , but ours was so different! The lady I talked to on the phone was very nice and we discussed room choices. When we got there, Porcha was so not friendly that it was overwhelming! She acted like she didn't care whether we stayed there or not. Not only did...

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Helpful?
Thank PamelaT702
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you for taking the time to tell us about your recent stay. We are very disappointed that your experience was less than a perfect "5".I am happy to hear that he front desk representative you initially spoke to was very friendly, and you were able to discuss all of the different room choices hat you could choose from However,...

Cincinnati, Ohio
Reviewed 18 June 2015

The management and staff always great you with a smile whether you are checking in or just passing them in the hallway. Everyone is very pleasant and easy to talk to. The maid staff does an excellent job in keeping the room clean and stocked with the essentials (clean towels, toiletries, cups, etc.). I've stayed at other Comfort Suites over...

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Helpful?
Thank geoffThud
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you so much for your fantastic review of our hotel! I am so happy to hear that our staff was awesome, and provided you with a WOW can do attitude! They certainly work very hard to make sure that all of our guests are well taken care of, and feel right at home when visiting. I am delighted to...

Athol, Massachusetts
Reviewed 15 June 2015

I did not have the pleasure of staying at this hotel, but spoke with the staff many times. They were very kind, courteous and eager to help me with my unfortunate situation. We had planned a trip down south to visit family and were going to be traveling through this area. Shortly after we booked our room online we had...

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Helpful?
Thank Erica N
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you so much for taking the time out of your busy schedule to write a wonderful review of our hotel! I am so happy to hear that you were impressed my staff professionalism while during your several encounters with them. We like to ensure that our guests feel welcomed from the time they initially called the hotel to reserve...

Kuwait
Reviewed 15 June 2015

I had a wonderful stay at the Comfort Suites Southpark. I am completely amazed at the wonderful breakfasts provided; more than just coffee, fruit and yogurt. There were cereals, eggs with sides changing daily, waffles if you wanted them, fruit, a variety of danishes. The service in all areas were superb, not only in the room but also in the...

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Helpful?
Thank Nikoblue2005
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

Thank you for taking the time to tell us about your recent stay. We are very thrilled that your experience was a perfect "5".We strive for excellence in all aspects of the hospitality that we provide and the special amenities are just one of the many features that we offer to our guests to make their stay not only comfortable...

Minneapolis, Minnesota
Reviewed 6 June 2015

We enjoyed this location so much we stayed there TWICE on our latest trip. The Suites room set-up is ideal because of the sleep sofa. This gives a family of 5 a bit more room without the need for an airbed. We stayed 2 nights on the 1st leg of our journey to visit old friends in the Dinwiddie/Colonial Heights...

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Helpful?
Thank godprovides
comfortaturservice, General Manager at Comfort Suites Southpark, responded to this review

I greatly appreciate your outstanding review! We are proud to be your preferred hotel of choice when staying in the Colonial Heights, VA. Its always a pleasure to know that our guests choose our hotel because of the location and the team members they encounter. As a team, we are well aware of what is important to guests which is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites Southpark

Address: 931 South Ave, Colonial Heights, VA 23834
Region: United States > Virginia > Colonial Heights
Price Range: ₹ 6,128 - ₹ 9,126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Southpark 2.5*
Number of rooms: 91
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Also Known As:
Comfort Suites Southpark Hotel Colonial Heights
Comfort Suites Colonial Heights
Colonial Heights Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Southpark staff and other travellers.
1 question
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Elgin, South Carolina
over a year ago

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Questions? Get answers from Comfort Suites Southpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a balcony room which faces the pond.”
 of 5 bubbles The_F_team, 29 Oct 2016 | Read review
“The second floor has the laundry room. I would recommend a higher floor.”
 of 5 bubbles Lgarm18, 1 Sep 2016 | Read review
“try to get a lake view”
 of 5 bubbles bstnlvr070100, 15 Aug 2016 | Read review
“balcony, indoor pool, free breakfast”
 of 5 bubbles 668divined, 24 Mar 2016 | Read review
“the hotel has some rooms with balconies”
 of 5 bubbles CThreat, 23 Mar 2016 | Read review
5 of 5