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Hyatt Place Richmond/Chester

Expedia.comUS$ 133*
View Deal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 133*
US$ 134*
US$ 134*
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Hyatt Place Richmond\/Chester
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329 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Richmond/Chester
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Showing 327: English reviews
Reviewed 17 September 2016 via mobile

The room is decent .. No microwave .. Fridge is barely cool. Staff was decent to my boyfriend , but I'm pretty sure it's cause my boyfriends job is a reward member. Food however was excellent but the wait for it was ridiculous for soup a cheese plate, and Monty Cristo sandwich .. Over an hour. The room was clean,...

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Helpful?
1Thank Mary W
Woodbridge, Virginia
Reviewed 16 September 2016

Nice hotel the staff here are excellent and always greet you with a smile and are very helpful when asking for local restaurant to eat to a safe place to go and run. I had a small issue with my room however they took care of it quickly. If you nice stress free place to stay this is the place...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank cliffordb937
Norfolk, Virginia
Reviewed 13 September 2016 via mobile

When you walk in, you're greeted with an intoxicating fragrance that I can't get enough of. They actually sell their bottles of air freshener & when I went to get one, the guy working the counter was pretty cool & said if you really like it, the secret is febreze linen & sky. Needless to say I was all over...

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Helpful?
Thank rachael w
Key Largo, FL
Reviewed 11 September 2016 via mobile

I stayed in a lot of hotels when I was traveling for business so I think I have reasonable expectations when I arrive at a hotel. This hotel met and exceeded my expectations. Karen at the desk was very friendly and efficient- she greeted us each time we left or came back, which is nice. The lobby/bar/breakfast area is nice...

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Helpful?
Thank Suzette100
hyatt-richard, General Manager at Hyatt Place Richmond/Chester, responded to this review

Thank you for your kind comments. It is interesting that you mention the over presence of the phones in the rooms, as Hyatt has also observed this and we are cutting the number of phones to one in the future. Again, thank you for taking the time to respond to your stay at the Hyatt Place Chester. We certainly hope...

Kill Devil Hills, North Carolina
Reviewed 4 September 2016 via mobile

Even though they were in process of resurfacing the parking lot they made every endeavor not to inconvenience any guests. The check in was quick. The room was next door to room we stayed last trip, and that corridor is very quiet. The room is HUGE, laid out well and very comfortable. The front desk staff are all very pleasant...

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Helpful?
Thank Alice A
York, Pennsylvania
Reviewed 4 September 2016

The floorplan is very good. The room is roomy and has all of the amenities that I needed. However, the refrigerator was barely cool. And the furnishings seem a bit old. Service at the front desk was rather slow. But, the staff were pleasant enough.

Review collected in partnership with Hyatt Hotels
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1Thank JustJenniT
Marlton, United States
Reviewed 1 September 2016

Friendly staff, clean, and quiet rooms. Great location - close to the highway, but not too close. We stay at this hotel EVERY time that we travel through the area. Walking distance to Wawa and restuarants. Perfect for the overnight traveler!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Robert H
Brunswick, Maine
Reviewed 31 August 2016 via mobile

Got to the room and went to put food in the fridge and found a used coffee cup. No microwave. Not clean, especially tub. Had asked for the sofa bed to be made up, but it wasn't, and the desk clerk said they didn't do that. They could have contacted me and said so. Called down for a blanket, and...

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Thank beastlycold
Plymouth, Minnesota
Reviewed 31 August 2016 via mobile

I spent 12 nights at the hotel. No one mentioned a rewards program at reservation (over the phone), check-in, or check-out. I found out about the rewards program afterwards, but Hyatt won't honor past stays no matter how recent and despite the length of stay. I contacted a representative and her supervisor neither would budge. It's disappointing Hyatt doesn't promote...

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Helpful?
Thank benjamanschmidt
Richmond, United States
Reviewed 30 August 2016

This was my husband and I second time staying in this hotel and the second time was better then the first. The staff was very knowledgeable and professional. The breakfast is very good. It is a great place to stay and relax. Great for a weekend get away.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Tawanda H

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hyatt Place Richmond/Chester

Address: 13148 Kingston Ave, Chester, VA 23836-5725
Region: United States > Virginia > Chester
Price Range: ₹ 6,847 - ₹ 10,981 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Chester 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Priceline, Hotels.com, Hyatt Hotels Corporation, Cancelon and getaroom.com so you can book your Hyatt Place Richmond/Chester reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Richmond/Chester Hotel Chester
Hyatt Place Chester
Hyatt Chester
Chester Hyatt
Hotel Style:
#2 Family Hotel in Chester
#2 Green Hotel in Chester
#4 Business Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Richmond/Chester staff and other travellers.
2 questions
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Mount Sinai, New York
4 months ago
Pine Ridge, Florida

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Questions? Get answers from Hyatt Place Richmond/Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked our room on the 4th floor better than our room on the 3rd floor.”
kimberlymF685LF, 26 Apr 2017 | Read review
“Ask for a room away from the ice machine if you want a quiet room.”
PaulRobert, 2 Apr 2017 | Read review
“Away from the elevator.”
chflounder1, 30 Mar 2017 | Read review
“High and on the corners to avoid noise as best one can.”
Dreyfus01, 27 Feb 2017 | Read review
“very nice rooms!”
emilykaczynski, 20 Feb 2017 | Read review
5 of 5
Expedia.com
US$ 133* /night
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Orbitz.comUS$ 134
TravelocityUS$ 134
PricelineUS$ 133
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*Disclaimer
Prices are for 1 room, 2 adults
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