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Hyatt Place Richmond/Chester

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Hyatt Place Richmond\/Chester
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309 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Richmond/Chester
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Showing 307: English reviews
Long Island, NY
Reviewed 29 August 2016

This location was below the standard of most hyatt hotels. The room was totally fine. For the price I might stay again. The staff I guess was the only real negative. They just weren't friendly at all... kind of unusual. And the breakfast does not have a waffle iron. But was okay, not great.

Review collected in partnership with Hyatt Hotels
2Thank hyperchick406
Stillwater, New Jersey
Reviewed 24 August 2016

We were there for a family wedding, my whole family was attending brother ,,sister ,in laws and my mother. The wedding was for my youngest brothers middle son. It was an outside wedding about 45 minutes away.

Review collected in partnership with Hyatt Hotels
Thank X8434SOnancyk
Las Vegas, Nevada
Reviewed 23 August 2016

This place will leave you sad and feeling unclean if you stay. It is a dated hotel that is not loved by the staff. The bed was not a water bed however the waves that appeared in the mattress could cause you to be sea sick.

Review collected in partnership with Hyatt Hotels
Thank sharonkD7525KI
hyatt-richard, General Manager at Hyatt Place Richmond/Chester, responded to this review

Dear SharonD7525KI; I am sorry that you had a bad experience at the Hyatt Place Chester. It is our constant goal to satisfy our guests at all times and in your case it appears that we failed. Please allow me to apologize for your inconveniences. Please contact me at the hotel to discuss these issues in person at your convenience....

Johnstown, United States
Reviewed 15 August 2016

Review collected in partnership with Hyatt Hotels
Thank Dena A G
Reviewed 9 August 2016 via mobile

I was just not comfortable. Im here for 2 weeks and I can not live uptight for this long. I think i mostly was disappointed because when you think of the "Hyatt" you think of something nice. The staff was excellent so i can't take that from them. But this hotel definitely is in desperate need of an upgrade. Everything...

hyatt-richard, General Manager at Hyatt Place Richmond/Chester, responded to this review

Dear Regina F. Please allow me to apologize for the lack of comfort you are experiencing at the Hyatt Place. I understand and agree with your comments regarding our property's age, and assure you that we have planned a complete renovation for later this year. I certainly appreciate your comments regarding our staff, and I will pass them on to...

Wantagh, New York
Reviewed 5 August 2016

I have stayed in many Hyatt properties throughout my travels. I associate the Hyatt brand with clean guestrooms and amenities, wonderful service, and value. Although my check-in experience went well, the room (319) changed my overall experience. There were parts of the room that were not vacuumed. There was dust and a spare shampoo bottle left behind from another guest...

Thank James J
Reviewed 4 August 2016 via mobile

Always friendly and professional. Clean as usual.Always stay here when in town. From check in to the room to breakfast to the cafe and check out, the Hyatt has always come through. The staff is always asking if everything is good from front desk to housekeeping. Always satisfied.

Germantown, Maryland
Reviewed 3 August 2016

I was the coach of a youth sports team and we had a block of rooms for 4 nights in July 2016. This hotel provided our families with all the amenities and comforts we needed including a good location, coin laundry, excellent complimentary breakfast, and spacious comfortable rooms. 24 hour Wa-Wa (gas, food, and beverage) is next door!

Thank SBCoach0909
Texas, United States
Reviewed 1 August 2016

Very accommodating staff. I would highly recommend anyone to visit this hotel if you are visiting the Richmond, Jamestown, Williamsburg area. There is a convenience store next to hotel which made this stay pleasurable. We have stayed at three different Hyatt hotels in the past month and this one was by far the best.

Review collected in partnership with Hyatt Hotels
Thank Luis G
North Massapequa, New York
Reviewed 27 July 2016

Very nice first impression with the lobby. Plenty of seating and several conversation areas. Great breakfast, with a small area for food to go with Starbucks coffee. Pool area located in the back of the hotel, so you have to walk out, but not too far. Rooms are very nice and spacious, almost like a suite with a comfortable sitting...

Thank kelly V

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hyatt Place Richmond/Chester

Address: 13148 Kingston Avenue, Chester, VA 23836
Region: United States > Virginia > Chester
Price Range: ₹ 7,593 - ₹ 12,567 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Chester 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Chester Hotel Chester
Hyatt Place Chester
Hyatt Chester
Chester Hyatt
Hotel Style:
#2 Family Hotel in Chester
#2 Green Hotel in Chester
#4 Business Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Richmond/Chester staff and other travellers.
2 questions
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Mount Sinai, New York
2 months ago
Pine Ridge, Florida

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Questions? Get answers from Hyatt Place Richmond/Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High and on the corners to avoid noise as best one can.”
 of 5 bubbles Dreyfus01, 27 Feb 2017 | Read review
“very nice rooms!”
 of 5 bubbles emilykaczynski, 20 Feb 2017 | Read review
“Don't let Andre at the front desk help you.”
 of 5 bubbles Jus3ofus, 8 Nov 2016 | Read review
“Ask for a floor with an ice machine.”
 of 5 bubbles jamesj113, 4 Aug 2016 | Read review
“Top floor (4th in my experience) is best in Hyatt Place hotels. Quietest if that is important to you.”
 of 5 bubbles SBCoach0909, 3 Aug 2016 | Read review
5 of 5