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Residence Inn Richmond Chester

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Residence Inn Richmond Chester
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184 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Richmond Chester
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Showing 182: English reviews
Reviewed 9 October 2016 via mobile

I stayed for almost a week at this facility, this is a great hotel, close to the airport and all kind of restaurants and shops...Hotel is quiet, modern styled, got a indoor pool, fitness center and well equipped laundry room, most important - you can join a free breakfast buffet early at 6.00am... my king size suite had a very...

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Helpful?
Thank Juan Carlos M
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for taking the time to share your experience with us! I appreciate you letting us know that our hotel was able to meet your expectations during your extended stay with us. I do want to inform you that we have an upcoming renovation later this year. This will help with the appearance of our property. I am glad...

Reviewed 19 September 2016 via mobile

Marriott Residence Inn is one of my "go to" hotels when traveling. We stopped here last night as we traveled back home. Chelsea welcomed us and was very helpful. The room, however, was not up to the Marriott standards I have come to expect. The chair in the living area should have been replaced months ago! It was well-worn and...

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Helpful?
Thank Bzyrbee
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for taking the time to let us know about your stay at our hotel! Your opinion is very important to our associates. I do apologize about our furniture appearance. I know that is very frustrating to you. I do want to inform you that our hotel will be renovated later this year. This will help our appearance at...

Charlotte
Reviewed 11 September 2016 via mobile

I would rate this hotel a very good and solid choice. Had a very nice stay. Typical Residence Inn amenities like free parking and free breakfast. But what I always really appreciate is a clean quiet room and a very comfy bed to recharge. Also Very friendly. Close to the highway. As a business traveler you can't ask for something...

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Helpful?
Thank JayMoli
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your review! I am glad to hear that everything was great during your recent stay with us. Guest satisfaction and customer service are very important to us. We do appreciate you letting us know about your stay! We do appreciate your business and hope to see you in the near future.

NJ
Reviewed 6 September 2016

We were traveling from NJ to Hilton Head Island and made a half way stop after dinner at Chester. We used the Marriott App which is very easy. Booked into a corner fireplace suite. It was very large and clean. Very comfortable for the two on us on a king bed. There is also a sofa bed. Breakfast is very...

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Helpful?
Thank schong
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your response. I am glad to hear that we were able to meet your expectations during your hotel stay! We do appreciate you letting us know about your recent stay! Guest satisfaction is very important to us! We do appreciate your business and hope to see you in the near future!

Reviewed 24 August 2016

The Residence Inn was in the best location for us to visit surrounding sites. Booking the hotel was easy. The staff was outstanding. We would very much recommend the Residence Inn in Chester. Our only problem was finding it initially. There are no signs on the highway or even on the road near the place.

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Helpful?
Thank Wanda O
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you so much for you review at our hotel! I do appreciate you letting us know about your stay at our hotel! I do apologize about our signage. I will discuss this with our general manager to see if there is anything else we can do for this issue. We do appreciate your business and hope to see you...

Washington DC, District of Columbia
Reviewed 23 August 2016 via mobile

This is a very nice facility. It is conveniently located off 295. The staff is exceptional. I have stayed here three years in a row and it's been great each time. The rooms are nice. It has a pool and basketball court. Great family place with reasonable rates.

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Helpful?
Thank Austinpower312
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your response. I appreciate you letting us know about your stay at our hotel. Im glad that we were able to meet your expectations during your stay with us! Customer service is very important to us! We do appreciate your business and hope to see you in the near future.

Reviewed 21 August 2016 via mobile

We stayed at the Residence Inn in Chester Va on our drive home from Hilton Head. The hotel had been recently renovated. The front desk staff were very pleasant. The only thing we were not happy with was the pull out bed. The mattress was paper thin & very uncomfortable. You go to a hotel for a good night's sleep...

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Helpful?
Thank Donna S
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your response. I do apologize to hear that our mattress was not very comfortable. I will look into this issue immediatley. I do want to inform you that our hotel will be renovated in a couple of months. We are very excited for the new things to come. Please give us another opportunity in the near future...

Florida
Reviewed 19 August 2016

This hotel was very nice and had a good choice of food for breakfast and dinner. My son has nut allergies and was not able to enjoy the breakfast as there were four different types of nuts set out. I have added a picture of the chair that was in our room and wondering why it was not replaced. Bathroom...

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Helpful?
Thank HarryPFlorida
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your response! I do apologize to hear that we were unable to meet your expectations during your stay at our hotel. Guest satisfaction is very important to us! I do want to inform you that our hotel will be getting renovated later on this year! This will replace the chair in that room. I do apologize about...

Reviewed 2 August 2016

This past weekend, we hosted our 56th family reunion at the Residence Inn Marriott in Chester, VA. I knew this was the only hotel choice since I used this location during my nearly 27 year military retirement event last year. They completely exceeded my expectation! This facility and its amenities were over the top, however what makes this place special...

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Helpful?
Thank robertbK2549EO
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

RobertbK2549EO, Thank you for letting us know about your stay at our hotel! I am glad to hear that you enjoyed your stay with us! Customer service is very important to our associates! We do appreciate you letting us know about our Front Office Team! Thank you for letting us know that we were able to meet your expectations. We...

Tiverton, Rhode Island
Reviewed 31 July 2016

The one bed suite was very comfortable. I did use the free wifi - typical hotel speed. The AC worked well and the bathroom was very clean. I did not eat at the free breakfast as i had to be at a business appointment at 7:00 am. The 6:30 eating time was unfortunately too late for me to enjoy. Overall...

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Helpful?
Thank Joe G
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Joe G, Thank you for your response. I am glad that you enjoyed your stay with us! Thank you for letting us know about our amenities during your stay with us! We do appreciate you letting us know about our stay! We are glad that we were able to meet your expectations. We do appreciate your business and hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Richmond Chester

Address: 800 Bermuda Hundred Road, Chester, VA 23836
Region: United States > Virginia > Chester
Price Range: ₹ 10,464 - ₹ 12,818 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Richmond Chester 3*
Number of rooms: 136
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Also Known As:
Residence Inn Richmond Chester Hotel Chester
Hotel Style:
#3 Family Hotel in Chester
#4 Green Hotel in Chester
#4 Romantic Hotel in Chester
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Questions & Answers

Questions? Get answers from Residence Inn Richmond Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For late check-in, request your room to be pre-blocked.”
  • teeny dining table for two
  • awesome, comfy bed
  • sweet kitchenette
 of 5 bubbles VivaDva, 25 Oct 2016 | Read review
“Get the corner fireplace unit”
 of 5 bubbles schong, 6 Sep 2016 | Read review
“Ask for a top floor corner room.”
 of 5 bubbles HarryPFlorida, 19 Aug 2016 | Read review
“Ask to get a room away from the bar b cue/congregating area”
 of 5 bubbles JoeG379, 31 Jul 2016 | Read review
“Bottom floor rooms are easily accessible with pets.”
 of 5 bubbles Candace614, 18 Jul 2016 | Read review
5 of 5