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Fairfield Inn Richmond Chester

Booking.comUS$ 95*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Fairfield Inn Richmond Chester
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281 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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Reviewed 1 week ago via mobile

Stay at this hotel twice a year. Front staff, Jason and Torey are welcoming. We always bring them a chocolate bar. Room clean, breakfast and breakfast staff are good. Fitness center could use a little updating and clean wipes to clean equipment after using. Will definitely continue to stay here!

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Helpful?
Thank Bonita B
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your feedback - we appreciate it when we are told that we are doing a great job - thanks also for recognizing our superstars Jason and Tauri

Hartford, Connecticut
Reviewed 2 weeks ago

The room was comfortable, and breakfast was great. We like to have a room on the first floor, but were told that guests with pets are given first floor rooms. We could stay on the first floor, but since I am allergic to cats, we chose to take a room on the second floor. Cracker Barrel is adjacent to the...

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Helpful?
Thank Boca501
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your feedback on your recent stay - I am glad we were able to accommodate your cat allergies

South Bend, Indiana
Reviewed 8 April 2017

I had been driving from Florida up north and had pulled into a number for hotels along the way. All full and the people I ran into where not very helpful until I met the wonderful night manager at the Fairfield inn in Chester VA. It is now midnight and I have been driving since 5 AM and very tired...

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Helpful?
Thank soshsales
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for your kind feedback about Mark - he is a great asset to our team and we appreciate you recognizing his hard work and friendly personality

Summit, New Jersey
Reviewed 2 April 2017 via mobile

As a long time Marriott customer I can only say do not stay here. There were feather pillows when we said no feathers and our profile says no feathers. The toilet flooded the room, the TV remote didn't work. The room was just large enough for the bed, one night table did not have a drawer (room408). We were moved...

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Helpful?
Thank drmikeb100
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

I want to apologize for you not enjoying your stay with us here at the Fairfield Inn Chester. As we pride ourselves for assuring a great stay for all of our guests, we have failed you. I cannot redo your stay with us but would like to speak with you personally to talk over with you on how to assure...

Reviewed 27 March 2017 via mobile

Stayed here while at Soccer Showcase. Anthony Travel made team arrangements (poor planning when teams have 8 am game, 30 minute ride to fields, and no special arrangements made for early breakfast). Also this hotel brand puts a $500 hold on your card at check in even though I said we would be paying in cash at check out. So...

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Helpful?
Thank Cathy S
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for your feedback - we were not aware of game times and would have made arrangements for earlier breakfast had Anthony Travel alerted us. On check in, all hotels would authorize your credit card for the anticipated amount of your stay - but I take your point that we could have explained it better. Thanks for your comments...

Boston, Massachusetts
Reviewed 23 March 2017

Let me say the staff was outstanding. Very accommodating. It's a good thing because there was very little in the room. 2 cups, no coffee,no bathroom amenities, etc. the staff was wonderful about getting what we needed, but we had to ask. It is the first Fairfield that we felt was not worth the price.

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Helpful?
Thank vacationer60745
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for your positive and negative feedback - it allows us to correct our deficiencies - I do apologize for the fact that you had to ask for the things that should have been in your room in the first place

Statesville, North Carolina
Reviewed 18 March 2017 via mobile

Outstanding , very clean, great breakfast with fresh fruit , eggs , sausage , juice machine with 4 different juice types and too many others to write down. Friendly staff and courteous when I needed to make a change. Very clean room and felt very safe. Cracker Barrel restaurant 100 yards across parking lot, no need to drive. Logan's Roadhouse...

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Helpful?
Thank Gamewarden48
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Many thanks for your feedback - we appreciate the acknowledgement that we were successful in making your stay great

Reviewed 16 March 2017 via mobile

Stayed here for a week for a work trip, I think this hotel deserves a 3 star. It's about average compared to other Fairfield inns I've been to. Here are the good and the bad Good - newly renovated rooms - relatively clean mattresses (I did check) - close to restaurants - the breakfast is pretty good (really like the...

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Helpful?
Thank shashac
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for the good and the bad feedback - we appreciate being able to improve on the areas that we can improve on - that highway turn is a problem which the county is going to correct in the next 6 months to a year with some road improvements

Connecticut
Reviewed 27 February 2017

We stopped here after a long drive from home. Conveniently located directly off of the highway. Plenty of restaurants and gas station options. Basically everything you need for a quick overnight stay. It's a Fairfield Inn so it's a value hotel. We were pleasantly surprised by the updated rooms. Fresh carpet, clean rooms and modest redo on the bathrooms. King...

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Helpful?
Thank ARJACT
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

many thanks for your feedback on your stay - I'm glad that we were able to accommodate your requests and needs

Raleigh, North Carolina
Reviewed 26 January 2017 via mobile

Worst place I ever stay, I was itching the whole 6 hours I stayed here. It's right off the highway but basically and roach motel that is not worth the 50 I spent. The person at check in had on a wife beater like they had been sleeping and the room was so nasty .

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Helpful?
Thank Keosha1908
Andrew M, General Manager at Fairfield Inn Richmond Chester, responded to this review

Thank you for bringing to my attention the problems that you faced at the Fairfield Inn Chester - if you would like to contact me directly we can discuss them further - we take great pride in providing a clean and friendly hotel for all of our customers.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Conveniently located near I-95 south of Richmond, Virginia, this newly renovated Fairfield Inn prides itself on providing first class service. Our new rooms provide a wonderful workspace as well as comfortable beds and furnishing to help you relax. Our hot complimentary breakfast each morning provides a great start to your day. You can also relax in our indoor pool or work out in our new fitness facility. We also have a laundry if the need arises ... more   less 

Additional Information about Fairfield Inn Richmond Chester

Address: 12400 Redwater Creek Rd, Chester, VA 23831-2342
Region: United States > Virginia > Chester
Price Range: ₹ 6,139 - ₹ 10,469 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Richmond Chester 2.5*
Number of rooms: 115
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Also Known As:
Fairfield Inn Richmond Chester Hotel Chester
Fairfield Inn Chester
Fairfield Chester
Chester Fairfield Inn
Hotel Style:
#2 Romantic Hotel in Chester
#6 Family Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Richmond Chester staff and other travellers.
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Questions? Get answers from Fairfield Inn Richmond Chester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Guests with pets stay on the first floor.”
Boca501, 14 May 2017 | Read review
“Be nice like Mark Johnson”
soshsales, 7 Apr 2017 | Read review
“Find another hotel nearby”
vacationer60745, 22 Mar 2017 | Read review
“Room 311 is a good choice.”
844paulah, 3 Dec 2016 | Read review
“The hotel is set back off of route 10 so I don't think any room would hace a "noise" problem.”
316bruceb, 20 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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