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Holiday Inn Express Chester

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Holiday Inn Express Chester
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84 Reviews from our TripAdvisor Community

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Showing 83: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2016 via mobile

We stayed here one night on our way to Maryland. Great service, clean, oversized room, friendly staff. Nice breakfast. Overall was exactly what you would expect from a Holiday Inn Express. Would definitely stay here again!

Helpful?
Thank Kathy M
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanne English More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 August 2016 via mobile

I have stayed before and it was good this time however not so good. 4th floor suite. Took forever for water to get hot, most uncomfortable bed ever, air conditioning sounded like an airplane taking off over and over. Mold spots on bathroom tile walls. And the final thing a roach... Ukk. My last time staying.

Helpful?
Thank Frances Diane I
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Joanne English More 

Monroe, GA
Level Contributor
268 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 15 August 2016

We shall remember this hotel right off I-95. Outstanding service and good rest on the corridor. Not much is available between Durham and Richmond. Do not stop at south hill but drive on to Chester for a good nights rest.

Helpful?
Thank jds754
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Joanne English More 

Springdale, AR
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 August 2016

Excellent friendly staff, particularly Shawna (Front Desk) she goes above and beyond for the guests. Clean well-kept room, slept well (no noise), standard HIE breakfast choices (eggs, bananas, cinnamon rolls, oatmeal, yogurt, sausage,cereals, etc.), good location near Richmond, local historic venues, I-95 and I-295. This is the 5th year that the Chester HIE has been the base for my annual... More 

Helpful?
Thank MTColeman
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanne English More 

Richmond, Virginia
Level Contributor
99 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 July 2016

We stayed overnight here while having work done to our home. To say we were disappointed is an understatement. The humidity in the room made it feel wet, the bed sheets everything felt damp.The room ac was terrible and ran full blast all night. The room had not been cleaned well and there were french fries on the floor next... More 

Helpful?
Thank Cassjede
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Joanne English More 

Level Contributor
117 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 July 2016

Hotel location is very convenient, close to restaurants, shopping and Hwy. Breakfast is standard hot HIE breakfast and free of charge, Wifi works good and was free, too. Room carpet is in need of a deep cleaning, AC are non adjustable, setting is cold or hot, but of course very noisy, furniture is in need of an upgrade too....housekeeping is... More 

Helpful?
Thank Juan Carlos M
Chesterhie, Manager at Holiday Inn Express Chester, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Joanne... More 

Salina, Kansas
Level Contributor
284 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 June 2016 via mobile

Typical HIE. Nothing bad here. Very acceptable. A bit overpriced. Okay room - nice size & clean, friendly staff, nice breakfast (Always like their cinnamon rolls).... Just nothing exceptional where someone or something really made it stand out.

Helpful?
Thank Kevin P
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Joanne... More 

Viernheim, Germany
1 review
Reviewed 8 March 2016

Customer service was outstanding, Shawna(not sure if correct spelling) went out of her way to please the customers every request. Was very friendly, and patient. I would difently go back, if needed to stay in hotel again in the local area. I highly recommend this hotel, beds were comfortable, and rooms were clean. But the service was, what got my... More 

Helpful?
Thank Sean P
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for the five star review, and for being a loyal guest to the IHG brand. We love to hear that you enjoyed your stay.We look forward to seeing you again soon! Regards Holiday Inn Express Chester - Hotel Management Team More 

Chester, Virginia
1 review
Reviewed 27 February 2016

The staff were so friendly and welcoming, Shawna always had a huge smile and let her happiness and passion about her job exude. The breakfast and snacks were amazing!! Everyday after work I came home to clean sheets and linens and a fresh smelling room...a real home away from home!

Helpful?
Thank Miguel S
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for the five star review, and for being a loyal guest to the IHG brand. We love to hear that you enjoy your stay. We look forward to seeing you again soon! Regards Holiday Inn Express Chester - Hotel Management Team More 

Albany, NY
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 January 2016 via mobile

Stayed here on a business trip to the area. The location is easily accessed to I95, so heading to Petersburg and other locations is easy. The rooms were nice and staff is friendly. My complaint is that the "gym" was not large enough and had no real equipment. There was 1 treadmill, 1 bike and 1 stand alone flat bench.... More 

Helpful?
Thank scottdkyle
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanne English More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complimentary high-speed Internet access at the Holiday Inn Express Chester. Experience the charm and warmth of Chesterfield, Virginia located near Colonial Heights, Hopewell, James River, and Petersburg. We are centrally located off I-95 at exit 61A and I-295 exit 15B, just minutes away from nearby government facilities including Fort Lee, DSC Defense Supply Center. We have easy access to the following businesses: Meadowville Technology, Honeywell, Dominion VA Power, HNI, Phillip Morris, DuPont, SRMC, John Tyler Community College, John Randolph Hospital, Xymid, Sunchem, Northrup Grumman, Capital One and LMR. We are located 13 miles south of Richmond, Virginia and 7 miles north of Southpark Mall in Colonial Heights. Within minutes of the Holiday Inn Express Chester, hotel guests can dine at Applebee s, Cracker Barrel, Pizzeria Uno's Restaurant & Bar, Chili s andO'Charleys Restaurant & Bar. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, sausage gravy and biscuits. Experience the world's best tasting cinnamon roll. We offer local packages including Macys and Rivers Bend Golf Packages for a great experience and your enjoyment. Visit Chester, VA and Stay Smart at the Holiday Inn Express Hotel Chester. ... more   less 

Additional Information about Holiday Inn Express Chester

Address: 1911 W Hundred Rd, Route 10, Chester, VA 23836
Region: United States > Virginia > Chester
Price Range: ₹ 7,865 - ₹ 9,644 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chester 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Chester Hotel Chester
Holiday Inn Chester
Chester Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always get a top floor.....quieter that way.”
 of 5 bubbles jds754, 14 Aug 2016 | Read review
“Rooms were perfect, very comfortable, but the service was outstanding. A must stay.”
 of 5 bubbles seanp153, 8 Mar 2016 | Read review
“The king suite was my choice I loved it plus sleeper sofa”
 of 5 bubbles L6908MRmiguels, 26 Feb 2016 | Read review
“I was on the back side and it was very quiet.”
 of 5 bubbles Castpolymer1, 25 Oct 2015 | Read review
“Nothing close by for dinner, other than a Hardees hamburger joint. Traffic isn't an issue providing you leave going out the back to the light and easy access back to I-95”
 of 5 bubbles RogerP432, 1 Jul 2014 | Read review
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