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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Thia was my second bad experience with this hotel chain. Because of my bad experience last August I had a BOG(be our guest) certificate which I used for this stay. I checked in on April 29,2016 and my daughter woke up to ants crawling around...More
Response from Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 24 May 2016
Your review for our hotel was recently brought to my attention. The situation you described regarding the room conditions you experienced is truly regrettable. We are very sorry for your experience. In response to your feedback, I have our maintenance engineer inspect our rooms to...More
pros: price, location
Cons: stains on furniture (didn't sleep under the sheets), noise from dogs on same floor, "continental breakfast is just coffee and muffins
my family only stayed here for one night for a last minute trip, I paid under 100 and it was...More
Thank Michelle A
Response from Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 4 May 2016
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the noise issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours...More
Stayed overnight after a step competition, since the host hotel was full, this was right beside it. The Breakfast as he called it was a fail to me, family at the hotel at a real breakfast..but for the price it was okay..More
Thank andreana h
Response from Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 28 March 2016
I appreciate you bringing your experience to our attention. I sincerely apologize that our grab-and-go breakfast did not meet your expectations. I will be sure to share your feedback with our corporate office. Still, I am glad to read that we were able to accommodate...More
Very clean, and in safe location........ Bernice was the best staff member there. Would go back over and over. The staff makes you feel at home. Very cozy and laid back environment. Would recommend anyone staying here.
Nice facility and generally good personnel but you are forced to sign a credit card slip upon check-in for the un-discounted amount. If you have a discount coming, you are told that it will be applied on check-out. Our discount, confirmed on several previous e-mails...More
Thank Mike K
Response from Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 3 February 2016
I received a copy of your review and wanted to take a moment to personally respond. I sincerely apologize for the billing issues you experienced. To prevent this from happening again I will be retraining our front desk staff on our billing procedures and how...More
US$ 89 - US$ 183 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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