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Extended Stay America - Chesapeake - Greenbrier Circle

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Traveller (6)
Room & Suite (11)
Dining (3)
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Overview
  • Excellent18%
  • Very good19%
  • Average14%
  • Poor14%
  • Terrible35%
27 Jul 2017
“Dirty!”
yesterday
“Smoke Free....Right?! Free Internet...Joke!”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Fitness centre
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (76)
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11 - 15 of 73 reviews
Reviewed 8 November 2016

Great location.. clean rooms.. professional staff... easily accessible to interstate and shopping malls... plenty of restaurants in the area... I can't say how pleased I was with the staff.. Great group of peopleMore

Thank TakiyaBroadnax
Response from Manager_11525, Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 22 November 2016

Thank you for taking the time to share your experience. It is great to see you valued our convenient location, clean rooms, and our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the...More

Reviewed 11 August 2016

Place was terrible, no housekeeping while we were there (4 days) , lousy breakfasts, not a table to sit at in the lobby. Beds were very uncomfortable and AC was either too hot or too cold. AC units over back entry door drips water on...More

Thank rpovio
Reviewed 1 August 2016 via mobile

The kitchen ware is availed upon request. I requested them twice in my first 2 weeks. 6 weeks later never seen them. They charge $4 to do a load of laundry. And housekeeping is a joke it's been 2 week

Thank Phoenix T
Reviewed 20 July 2016

dissatisfied with the room service I received, on my arrival my sheets in the room was dirty, call housekeeping to come and change sheets, they did not clean the room while I stayed there. I was there for 3days. I had to clean the room...More

1  Thank terrellkf
Response from Manager_11525, Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 22 July 2016

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that our hotel did not meet your expectations during your stay. Please accept my apology. In response to your feedback, I am coaching the housekeeping...More

Reviewed 19 July 2016 via mobile

This is the worst hotel. Avoid at all costs. The room had ashes on the rug, spots on the bed covers, and no dishes in the cabnets. Additionally they gave away our reservation and tried to charge my credit card for unauthorized charges which I'm...More

1  Thank Barrington B
Response from Manager_11525, Manager at Extended Stay America - Chesapeake - Greenbrier CircleResponded 3 August 2016

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that for all the issues you had during your stay. As this hotel’s manager, I can assure you that I have coached staff to ensure your...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Meeting Rooms
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 85 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 85 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (6)
Room & Suite (11)
Dining (3)
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Room Tips
"stay away from this place"
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"wawa at the end of the road"
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"Don't sign a full-price credit slip at check-in with making a note about any discounts due."
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"Talk to the staff If you need anything or something is not right, they are extremely helpful."
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