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Hilton Garden Inn Chesapeake/Greenbrier

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Hilton Garden Inn Chesapeake\/Greenbrier
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446 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chesapeake/Greenbrier
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Showing 444: English reviews
Virginia Beach, Virginia
Reviewed 16 October 2016

I booked a weekend stay in the king whirlpool suite for my boyfriends 35th birthday. The check in staff and the housekeeping were great. However, on arrival the kitchen staff ignored us for roughly 10-15 minutes at a time while they discussed cigarette breaks and EBT card purchases. Then the roads in the area were closed due to a storm...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank QuiFil
Jon M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Dear QuiFil, I am so sorry that we were not able to provide the level of service that we aim for during your stay. Hurricane Matthew had (and is still having) a surprising effect on not only our hotel but our area. If we haven't already, I would love the opportunity to invite you back to the hotel so that...

Wake Forest NC, United States
Reviewed 13 October 2016

The hotel had flooding problems from the hurricane Mathew and did everything possible to make my family and guest feel welcome and safe. The made box lunches and an improvised breakfast on 10/10/16. They did everything within there power to deal with the water damage the hotel experience and took care of my bill by reducing the room rate. I...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Charles H
Minnesota, United States
Reviewed 11 October 2016

I was on night shift, so I would have my do not disturb sign up, which was respected for the most part. 1) there were a few occasions where housekeeping would have conversations outside my room, while I was trying to sleep. 2) on at least 3 occasions I awoke early and requested a complete room service (and requested that...

Review collected in partnership with Hilton Garden Inn
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1Thank Joseph J
Elkins, United States
Reviewed 10 October 2016

Staff was excellent, friendly, helpful, and courteous. Hotel was peaceful and quiet, and well maintained. Its located near good dining facilities, and in the back door of a nice shopping mall. As always, the Garden Inn was a pleasant stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Christopher D
Pennsylvania’s Endless Mountains, Pennsylvania
Reviewed 8 October 2016

Great location and close to many places to eat. Rooms were nice, cleaned daily and the staff was very helpful. All reasons why I like Hilton Garden hotels. Very busy hotel and was full most nights had a church group having mass Sunday and the singing could be heard in much of the building but not in my room. Was...

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Helpful?
Thank timothysT1867XK
Patchogue, New York
Reviewed 5 October 2016 via mobile

First time at this hotel and the service and staff were very friendly and willing to help in any way possible...breakfast was a great selection of fruits, eggs, breads, pancakes, waffles, cooked to order and in my case personally delivered by the chef! How's that for service! Wait staff on top of everything as well as the desk staff and...

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Helpful?
Thank Vincent P
West Islip, New York
Reviewed 4 October 2016

This hotel was a comfortable stay, the rooms are very clean, the service excellent, rate affordable and everything nearby. The staff were friendly and accommodating, The first appearance of the lobby was clean and inviting. Plenty of parking.

Review collected in partnership with Hilton Garden Inn
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Thank EileenDJ
Reviewed 26 September 2016

Arrived an hour and a half prior to check-in I had booked the room a month in advance and being a member was asked at booking if I would like to upgrade to the whirlpool king room. I said yes and was told at the time at check-in by the NOT helpful associate that their was a dog convention she...

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Helpful?
1Thank Tasia M
Jon M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Dear Tasia M, Thank you for your detailed review as it is helpful. If you have a moment and are willing, would you please contact me at the hotel or via Email at Jon.Motil@Hilton.com? I know we are not perfect and will falter at times but even though you have already checked out, we are still at your service and...

Olean, New York
Reviewed 25 September 2016

I stayed there for business. Location is great, convenient to shopping, restaurants. Rooms were very clean and comfortable. Staff was accommodating. Restaurant food was perfect! Parking was easy accessible.

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Helpful?
Thank 2871mh
Jon M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Dear 2871mh, We're glad to read that you enjoyed your stay and we hope to be able to welcome you back again soon. Thank you for your review and thank you for being our guest! Sincerely, Jon M

Boston, United States
Reviewed 20 September 2016

Excellent and friendly staff. Breakfast was delicious and cooked perfectly. Wide variety of foods considering it was included with room price. Cook and waitresses were super friendly and helpful. The rooms were very clean and comfortable. The front desk was also friendly and helpful

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ellen J
Jon M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Dear Ellen J, Thank you for sharing your experience! I am further grateful you took the time to specify several of the departments in your review as it will be a pleasure to celebrate them with my coworkers in those areas as well as the whole hotel. Thanks for being our guest! Jon M

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The Hilton Garden Inn Chesapeake/Greenbrier is located in the Greenbrier Business Park and is minutes from Greenbrier Mall. Enjoy the patented complimentary high-speed internet access and flat-screen TV with cable channels in every guest room. Our on-site restaurant, the Garden Grill, is open for breakfast and dinner, plus offers in-room dining service. ... more   less 

Additional Information about Hilton Garden Inn Chesapeake/Greenbrier

Address: 1565 Crossways Blvd, Chesapeake, VA 23320-8932
Region: United States > Virginia > Chesapeake
Price Range: ₹ 7,196 - ₹ 13,877 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chesapeake/Greenbrier 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Hilton Garden Inn Chesapeake Hotel Chesapeake
Hilton Chesapeake
Chesapeake Hilton Garden Inn
Hotel Style:
#8 Family Hotel in Chesapeake
#16 Business Hotel in Chesapeake
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chesapeake/Greenbrier staff and other travellers.
1 question
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Harrisburg, Pennsylvania
over a year ago

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Questions? Get answers from Hilton Garden Inn Chesapeake/Greenbrier staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Away. Pick another one of the many surrounding hotels”
JFamZ, 7 Mar 2017 | Read review
“We had a room by elevator & never heard a sound from the outside!”
iluvtogo, 1 Nov 2016 | Read review
“First floor was nice”
timothysT1867XK, 8 Oct 2016 | Read review
“Get a top floor”
149tasiam, 26 Sep 2016 | Read review
“One with a KING bed”
louc331, 7 Sep 2016 | Read review
5 of 5