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Extended Stay America - Chesapeake - Crossways Blvd.

ExtendedStayUS$ 93*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 93*
US$ 93*
US$ 94*
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Extended Stay America - Chesapeake - Crossways Blvd.
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41 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Start your review of Extended Stay America - Chesapeake - Crossways Blvd.
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Reviewed 6 days ago NEWvia mobile

I arrived at the hotel about 1130pm to find nobody in the office. Eventually a young man came to inform me that there were no rooms available even though I had a reservation. There were 3 other parties that came along and the man suggested we go to another location 30 minutes away. He informed us that the reason no...

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Helpful?
Thank Zac'andJay F
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

I hope you will accept my personal apologies for not providing the exceptional stay you deserved. I regret the issues you experienced at the check-in and for your room not being ready on your arrival. Your feedback is important to us and will use it as a training tool to improve our service delivery. We would also like to mention...

HOTEL’S FAVOURITE REVIEW
Reviewed 25 July 2016

Great for our swift one night stay, very clean,still looked new and a great quiet and convenient location! Wish we could have stayed longer, would definitely recommend to others, and the staff were very friendly

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Helpful?
1Thank Lyndseyatthegates
About Hotel's Favourite Review
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for selecting Extended Stay America - Chesapeake - Crossways Blvd. for your visit and for sharing your comments. Our team is so pleased to learn you enjoyed our immaculate property, welcoming associates and convenient location. Thank you for recommending our hotel, and we would love to welcome you back in the future! Sincerely, General Manager

Norfolk, Virginia
Reviewed 2 weeks ago

Stayed in the hotel for a month because of the brand. This hotel is located at a great location and services are really good.. Rooms need renovation.. House keeping is set for once a week and they charge for any additional services. Can hear sound from next room if they are talking loudly..

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Helpful?
Thank kvelu
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for sharing your thoughts about your stay. We are happy that you liked our courteous service, affordable rates and our convenient location as well. We also appreciate your observations and regret any inconvenience caused. We hope to welcome you back soon and earn your highest ratings by providing you with a much better experience. Sincerely, General Manager

Los Angeles, California
Reviewed 3 weeks ago via mobile

I knew the name but didn't know what to expect during my first stay. I was pleasantly surprised at how friendly and acommodating the staff was. The room was spotless and quiet. Great area, regulated climate control, adequate space, and well-lit property. I felt safe staying there as a single woman. I was thrilled at seeing a full-sized refrigerator and...

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Helpful?
1Thank BK22WHX
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thanks so much for staying with us on your graduation trip to the area. We are delighted you enjoyed your first experience at Extended Stay America - Chesapeake - Crossways Blvd. It is great knowing you loved our staff, location, and your well-appointed room. Your review made our day - thank you! We look forward to your return. Sincerely, General...

San Jose, California
Reviewed 26 October 2016

Stayed here during a family-illness-turned-bereavement trip, and Robert the front desk gent was friendly and helpful; thanks, Robert! Sadly, the hotel itself was less impressive. There's no elevator, the traffic on the highway right outside our room was deafening, and the breakfast offerings were meager at best & not especially friendly to anyone with food issues. The room had a...

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Helpful?
1Thank Jaxita
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for your stay with us and for taking the time to share your experience. We are glad that you liked our welcoming front desk staff, especially Robert. We will be sure to share your comments with him. However, please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our high standards....

Reviewed 11 October 2016 via mobile

I have anxiety. The off lighting and weird coloring doesn't help. This is actually my 2nd time staying here. The first was 2 years ago. A lot harder to do it this time around, being alone. Neither time did I pick the hotel. I just ended up here... I wouldn't pick it by choice. If the water wasn't completely off...

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Helpful?
1Thank ProSleeper
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for being our guest. We are glad to read you were satisfied with your well-equipped room and our courteous associates. We want all of our guests to enjoy their stay, and we apologize any inconveniences you experienced. We appreciate your comments as they will only help us improve. Thank you once again, we hope you will give us...

Reviewed 28 September 2016

After a Loooooong shift and having to return within 24hrs, also not want to drive home only to have to drive back.......extended stay possibly saved my life. The process to get a room took minutes. Within a hour from getting off I was safe and soundly asleep. No telling what the end would have been if I tried to get...

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Helpful?
Thank William T
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for being our guest and for your wonderful feedback! We are so happy to read you had a restful stay with us and that our location worked perfectly for you. Thanks again for posting your review, we look forward to having you back at Extended Stay America - Chesapeake - Crossways Blvd. on your next visit to our...

Danvers, Massachusetts
Reviewed 2 September 2016 via mobile

We did not like this hotel. I felt as though it's accommodations were below standards. I felt like it was not clean, especially because there was a big stain on the bedspread. There hadn't been any updates in a while, you could tell from the kitchen stove and the tv armoire, since they were very dated. There was also part...

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Helpful?
Thank gails3
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for staying with us and for taking the time to post a review. Its clear by your comments that we did not meet your expectations and that you did not have a very stress-free stay. This was not the experience we hoped for you. I have shared your comments with our entire management team to discuss areas that...

Roanoke, Virginia
Reviewed 22 August 2016 via mobile

First of all, upon arriving, the lobby check-in area was the size of a hotel room, maybe smaller. It is definitely not as pictured in thier website at all. There was some trouble with peoples reservations ahead of us, so there were about 6-8 groups of people all trying to check in at once, so it was very crowded in...

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Helpful?
Thank klay36
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for your recent stay and for your feedback. We would like to apologize for the issues you experienced in your guest bathroom. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything fully operational. We appreciate you letting us know. I am also sorry we were lacking...

Reviewed 9 August 2016 via mobile

Booked room three days before trip, room was ready, we arrived much later than expected (11pm). Room was clean, towels had stains, toilet seat cover was peeling and needed replaced, requested an extra pillow, but none were available. For the location, which is next to plenty of shopping, I would stay again. Just hubby and I this trip so the...

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Helpful?
Thank Latasha J
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for your feedback about your recent visit to our hotel. We are glad to see that your overall stay was satisfactory, and you liked the cleanliness of your room and our location. However, we apologize we did not fully meet your expectations in regard to our service and for the inconvenience it caused. Our goal is to provide...

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11/06/2017 12/06/2017
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Near Extended Stay America - Chesapeake - Crossways Blvd.

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chesapeake - Crossways Blvd.

Address: 1540 Crossways Blvd, Chesapeake, VA 23320-2841
Region: United States > Virginia > Chesapeake
Price Range: ₹ 4,848 - ₹ 9,180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chesapeake - Crossways Blvd. 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Extended Stay America Chesapeake Crossways Blvd Hotel Chesapeake
Extended Stay Chesapeake
Chesapeake Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chesapeake - Crossways Blvd. staff and other travellers.
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Questions? Get answers from Extended Stay America - Chesapeake - Crossways Blvd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room up front; the highway is RIGHT BEHIND the hotel is VERY loud. Also, be warned that there's no elevator.”
Jaxita, 25 Oct 2016 | Read review
“Those with handicaps should stay on the first floor; bring your own hairdryer”
leonardjw, 1 Aug 2016 | Read review
“3rd floor was very quiet but 34 steps to the top,”
paulkX134LJ, 26 Jul 2016 | Read review
“Avoid this hotel. To many other hotel choices within the same area”
Flipflop59, 4 Jul 2016 | Read review
“Choose another hotel”
168tarshah, 27 Jun 2016 | Read review
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US$ 93* /night
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Prices are for 1 room, 2 adults
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