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SpringHill Suites Chesapeake Greenbrier

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SpringHill Suites Chesapeake Greenbrier
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260 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Hixson
Reviewed yesterday NEW

Wonderful experience. Great comfortable bed. The staff was great. Very friendly. Crystal checked us in and answered all our questions. Ms Cassandra was great too. Dee helped my mother-in-law find her way when we were busy with wedding duties. Loved staying here.

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Helpful?
Thank janethixson
United States
Reviewed 1 week ago

We arrived in Chesapeake with plans to stay at a different hotel who couldn't find out reservation in their system! With a wheelchair in toe with my son, I was in tears after a long drive with too many stops to explain... I frantically called Spring Hill and an angel, named Joey, calmly told me they were a mere 2...

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Helpful?
Thank Michele D
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for such a wonderful review of our hotel! We know that Joey is truly an asset to our hotel, so no stealing him! I will make sure that you kind words and comments are extended to Joey and the rest of the team. Please come back and see us the next time you're looking for homes!

Suffolk, Virginia
Reviewed 2 weeks ago

A nice place , clean rooms, set up with more room than most motels. The only drawback was, they were putting in new carpet and we were there for 2 weeks and they never finished the second floor hallway, so it was kind of tore apart. The room and the people are great.

Review collected in partnership with this hotel
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Helpful?
Thank 788kevin
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear that we were unable to finish the carpet while you were staying with us. I hope the next time you're in Chesapeake you will come and see the finished product and give us a second chance to make a first impression.

Xenia, Ohio
Reviewed 2 weeks ago

I went to Chesapeake for a funeral. This was my first time staying at SpringHill Suites. I thoroughly enjoyed it. They staff was friendly and helpful and the hot breakfast was an additional bonus...thank you Debbie!

Review collected in partnership with this hotel
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Helpful?
Thank Lucinda B
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear the reason that you came to stay with us. I hope the staff offered their condolences during your stay. I will make sure to pass along your kind words to Debbie and tell her to keep up the great work.

Raleigh, North Carolina
Reviewed 3 weeks ago via mobile

I absolutely LOVE this hotel from check-in to check-out. The front desk receptionists are very polite and professional! Ms. Cassandra's personality is awesome! Every time I stay at this hotel, I look forward to seeing her. The staff in the kitchen were awesome too. Can't remember names but they went the extra mile to make sure I had the perfect...

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Helpful?
Thank pytricehill
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel. I will make sure to forward your comments to Cassandra and the rest of our team and tell them to keep up the good work! Please come back and see us again the next time you're in the Chesapeake area.

Chesapeake, Virginia
Reviewed 4 weeks ago via mobile

I stayed at the Springhill Suites Chesapeake Greenbriar this week end and had an excellent experience. Ms. Cassandra and the rest of the staff were very friendly and accommodating. My room was clean, quiet and comfortable. I recommend this hotel to everyone!

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Helpful?
Thank Rsherrill4
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your awesome review of our hotel! I will pass along your words to Cassandra and the staff and tell them to keep up the great work! Please come back and see us again the next time you're in the area.

Elkton, Florida
Reviewed 5 weeks ago

Thanks Ms Cassandra Excellent stay continue to believe in JESUS to take care of all life situation!!!!! I enjoyed my stay. The hotel was very clean. Excellent customer service.I would stay at this hotel again and recommend it to my family and friends. John B.

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Helpful?
Thank jvbell61
Penny_Hunt, General Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Mr. John B, Thank you for your generous compliments regarding your recent stay. We appreciate your feedback and you taking the time to send us your feedback. Please know that the team will be acknowledged for their continued efforts. We appreciate your business and we look forward to having you back the next time you are in our area. Thanks...

Reviewed 16 January 2017 via mobile

Let me start with saying that I stay at a lot of various Marriott brand hotels and this recent stay in Chesapeake was booked for a work event. It is not a bad hotel but it is not a nice hotel. They are going through a major remodel so it could improve. The elevators are in rough condition. The shower...

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Helpful?
Thank Ron M
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear that our elevators, showers, and breakfast did not get rave reviews during your stay. I will make sure to speak with our General Manager about possible improvements that can be made during and after our renovation. I hope the next time you're in the area...

Washington DC, District of Columbia
Reviewed 14 January 2017

I stayed at Spring-Hill Suites and had very poor room service. Ms. Cassandra did everything to ensure that my stay was pleasant. Ms. Cassandra is a model Front Desk associate. She is very pleasant and respectful of customers need. All the Front Desk associates should be model after Ms. Cassandra. Because of her OUTSTANDING customer service I will definitely return...

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Helpful?
Thank corrie1956
Penny_Hunt, General Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Hello Ms. Anderson, Thank you for your very kind compliments regarding your stay with us and the acknowledgement to Ms. Cassandra. She has received your information as she is truly a role model for our hotel. Your information is appreciated and we are pleased to know that you will be returning to the hotel. Thank you again, we look forward...

Washington DC, District of Columbia
Reviewed 10 January 2017

Ms. Cassandra was excellent! she provided me with an early check in to my room so that I could change from my civilian attire to my uniform allowing me to not only make my meeting on time but not have to change in the bathroom! Great customer service! thank you so much Ms. Cassandra!!!

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Helpful?
Thank annonymous34
Jessica S, Operations Manager at SpringHill Suites Chesapeake Greenbrier, responded to this review

Thank you for your kind review! I will make sure to pass this along to Cassandra so she knows her hard work does not go unnoticed. Please come back and see us again soon the next time you're in the area!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Springhill Suites Chesapeake Greenbrier is your all suite hotel eqipped with kitchenettes and complimentary wireless internet. Need a ride to the airport? We offer shuttle service to and from the airport. We are your hotel with friendly service for your business needs, social functions and family vacations in Hampton Roads. ... more   less 

Additional Information about SpringHill Suites Chesapeake Greenbrier

Address: 1446 Crossways Blvd, Chesapeake, VA 23320-2839
Region: United States > Virginia > Chesapeake
Price Range: ₹ 6,452 - ₹ 11,291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chesapeake Greenbrier 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Springhill Suites Chesapeake Greenbrier Hotel Chesapeake
Hotel Style:
#2 Romantic Hotel in Chesapeake
#9 Business Hotel in Chesapeake
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Questions & Answers

Questions? Get answers from SpringHill Suites Chesapeake Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had two queen beds and a sofa sleeper....kids loved it!”
 of 5 bubbles Daytriper_12, 13 Feb 2017 | Read review
“Our room on the 5th floor was extra quiet and the blackout curtains worked so well that we couldn't tell when it was morning.”
 of 5 bubbles HalfMaryPat, 3 Jan 2017 | Read review
“Very close to shopping and entertainment.”
 of 5 bubbles ncnjgirl217, 28 Dec 2016 | Read review
“all rooms seemed good as we had people on all different floors and no one had a complaint”
 of 5 bubbles 926tbrown, 23 Oct 2016 | Read review
“continue doing what you do”
 of 5 bubbles 777mello, 20 Aug 2016 | Read review
5 of 5