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Extended Stay America - Washington, D.C. - Chantilly

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Extended Stay America - Washington, D.C. - Chantilly
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66 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Chantilly
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Showing 66: English reviews
Reviewed 19 May 2015 via mobile

We booked through Hotels.com. Upon arrival we were told Hotels.com overbooked and instead of non-smoking 2 double beds we got smoking, one king and crappy sofa sleeper. Bathroom was dirty and had broken cabinet. Fridge was so loud we unplugged it. Screen had holes in it and was broken so we could not air out room. Staff woke us up...

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Helpful?
Thank Baynee1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness and noise issues you experienced. To uphold our company’s high standards, I will be coaching our staff on making sure rooms are thoroughly cleaned and inspected before guest arrivals. Thanks to your feedback, we can continue to work...

Washington DC, District of Columbia
Reviewed 11 December 2014

Extremely happy with the hospitality especially from Mr. Dhiraj Shrestha the manager of the property as he is always there for help and assistance to me and the other residents at the hotel . Mr. Dhiraj Shrestha always tries to to his best to satisfy the customer needs and direct them with the correct options they will have in any...

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Helpful?
Thank SamirHanafy
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

Samir - Thank you so much for posting a review of our hotel. I am glad to read that you were pleased with our hotel and happy with our staff, including management. We are so pleased to hear that we've created a home away from home for you and we look forward to providing you with an even greater experience...

Williamsburg, Virginia
Reviewed 1 December 2014

My wife and children stayed here with our dog for one LONG night. We chose this property because it was pet friendly with only a $25 pet fee and close to where we needed to be. We checked in around 4:15 PM and the front desk agent was very pleasant. We had no issues and checked into our room. We...

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1Thank PATSFANTraveller
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was unpleasant. To ensure that a situation like yours doesn't happen again, our staff is actively inspecting every room prior to guests arrival. Our staff is committed to satisfying...

Reviewed 10 September 2014 via mobile

Stayed here for 4 nights. ONLY because I needed a shower and a place to get 4 or 5 hours a night sleep. Trust me, if it was with my family I would have taken the 4 night pre paid loss and went to another hotel. They don't clean your room unless you stay more then a week, that isn't...

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2Thank Ken856
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was unpleasant. Your comments were reviewed by our staff, and we will be working with our housekeeping staff to maintain a high standard of cleanliness...

Houston, Texas
Reviewed 23 August 2014

We booked extended stay america, and we arrived we have told to go next door hotel. The same company, but they used extended stay america to book. The next door hotel is called Homesteed suites, this hotel is so dirty, small kitchen with nothing to cook, no silverware, no clean towels. Staff was fine except for a oriental young lady...

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1Thank TravelerT5332KI
Washington DC, District of Columbia
Reviewed 13 August 2014

I prepaid so I couldn't get my money back as I didn't stay there. The room was supposedly non-smoking but it smelled musty. The carpets were old and dirty. The shower tub was stained gray. I pulled the sheets and there were several pubic hairs caught in the comforter and yellow stains. Grease around the sink and in the microwave....

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2Thank coffeedrinkre
Reviewed 3 July 2014

There are two hotels next to each other in this complex. I don't know about the one branded Extended Stay America proper, but the one branded Homestead Suites at address 4504 is terrible. Below is a list of grievances: * The room type booked and prepaid for in full had been given to another guest when I arrived, and no...

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1Thank deadseashoals
Summerville
Reviewed 10 June 2014

The room type that I reserved was not available so I was put into another, I was told it was an upgrade and non-smoking room but it looked like a downgrade compared to the pictures online and was initially overwhelmed with a strong smoke smell. One of the first things I did was to go out and purchase about $30...

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1Thank Jeff W
Wisconsin, United States
Reviewed 22 May 2014

We stayed at the Extended Stay in Chantilly for 6 months while my husband worked in Alexandria at the USPTO. I'd never stayed at any extended stay hotel before and I was quite happy with the room. The bed was a little high and hard, but the couch was comfy, the kitchen clean and well-stocked. There was plenty of room...

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Thank Cindy A
Augusta, Georgia
Reviewed 22 May 2014 via mobile

My wife and I stayed here because we had been traveling for 23 hours. We got to the room and fell asleep almost immediately. First thing we noticed was that only about 2/3 of the lights actually worked, and it didn't seem to be all that clean, but we were tired. The only reason it got a 2 and not...

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Thank cato1978

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Chantilly

Address: 4504 Brookfield Corporate Dr, Chantilly, VA 20151-1657 (Formerly Homestead Studio Suites Dulles Chantilly)
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: ₹ 4,575 - ₹ 6,831 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Chantilly 2.5*
Number of rooms: 115
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Also Known As:
Extended Stay America Chantilly
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Chantilly staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check bathroom towels and the bathroom area in general.”
349karima, 9 Nov 2016 | Read review
“best to stay on top floor so you don't hear people walking above you and doors slamming”
TaraHer, 24 Jul 2016 | Read review
“go elsewhere!”
jimk530, 12 Aug 2015 | Read review
“On your way travelling donot miss staying at Extended Stay Hotel in Chantilly as very good location wise ,hospitality , clean ,comfort and extremely full of all what you need in the surrounding areas .”
SamirHanafy, 11 Dec 2014 | Read review
“Choose a room elsewhere. There is a good extended stay option in Manassas called Value Place just off 66”
990jeffw, 10 Jun 2014 | Read review
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