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Extended Stay America - Washington, D.C. - Chantilly

79 reviews
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Traveller (15)
Room & Suite (18)
Dining (1)
Overview
  • Excellent25%
  • Very good12%
  • Average10%
  • Poor18%
  • Terrible35%
Travellers talk about
“pinch”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Pets Allowed
Wheelchair Access
Tennis Court
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (79)Write a Review
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1 - 5 of 79 reviews
Reviewed 1 week ago

Plain hotel room at a good price. I get there late, sleep shower and back to work. I like the fridge, microwave, kitchen counter, chair, etc. Decent Grab & Go breakfast: Oatmeal, snack bars, muffins and good coffee. Not like a Marriot, it's just a...More

Review collected in partnership with Extended Stay
Thank stevenfM4809LO
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded 1 week ago

Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that our associates left you with a good impression of our hotel. We hope you give us another chance when you return to our area...More

Hotel's Favourite
Reviewed 6 June 2017

Incredible employees. patient and gave it all their best.Lost my wallet before arrival. I called my Boyfriend to fill out a 3rd. party authorization form to use his credit card. They ta;lked him through the process on line.More

Review collected in partnership with Extended Stay
Thank Makara055
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - ChantillyResponded 8 June 2017

Thank you for being our guest at Extended Stay America - Washington, D.C. - Chantilly and for sharing your feedback. We are delighted to know our staff was helpful to you at the time of check-in and that you liked our convenient location. It was...More

Reviewed 2 weeks ago

I enjoyed staying in Extended Stay America. It is close to my work and reasonably priced. The staff are very friendly and helpful. The location is great and near the major highways. I would recommend this location to my friends and relatives.More

Review collected in partnership with Extended Stay
Thank X8410VUmohamedh
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded 2 weeks ago

Mohamed, it’s a pleasure to read you had a great stay and liked our location in the close proximity to many points of interest. Thank you for recommending Extended Stay America to fellow travelers, and we look forward to welcoming you back again soon. Sincerely,...More

Reviewed 19 October 2017

From the first day to the last day of our stay we had problems with the toilet flushing (would not). We called the front desk and they sent up a service person to fix. They used plunger and said problem was solved -- it was...More

Thank lvanda
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded 20 October 2017

Please accept our sincerest apologies for not living up to your expectations which led to a disappointing stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression, but we are extremely sorry we...More

Reviewed 2 August 2017

I felt like the stay was ok. The area was nice. However, when my room was cleaned I feel like different house keepers would leave different things, so I may have received two dish towels one time, and then one dish towel the next; or...More

Review collected in partnership with Extended Stay
Thank arnediaw
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - ChantillyResponded 4 August 2017

Thank you for your visit. Although you had an overall pleasant stay, we are sorry for the issues you experienced and regret the inconvenience it caused. I will be sure to share your concerns with my housekeeping team in an effort to improve our performance....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$ 73 - US$ 114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 73 - US$ 114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (15)
Room & Suite (18)
Dining (1)
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Room Tips
"If you do decide to stay here and need to work on your computer for business consider upgrading your wifi as..."
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"Ask for room in same side of building the lobby is in."
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"We had a King Bed suite it was plenty of room!"
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"This is an old motel made over, so all doors open to the outside"
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