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Extended Stay America - Washington, D.C. - Chantilly

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Traveller (15)
Room & Suite (7)
Overview
Hotel website
4504 Brookfield Corporate Dr, Chantilly, VA 20151-1657 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Pets Allowed
2.5 Star accommodation
Additional information
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Offers from Extended Stay America - Washington, D.C. - Chantilly
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (83)
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1 - 5 of 83 reviews
Reviewed 15 July 2018 via mobile

I have to agree with the other reviewers: this place is sh*t hole! I have traveled all over the world, including some third world countries. This hotel is on par with the worst of these. Nonsmoking? Cigarette butts and trash all over the steps. Feces...More

Thank Steemi
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded 18 July 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 9 June 2018 via mobile

The room was dirty looking. We opened the drawers to get a plate (the pots,pans.plates and utensils were missing) and there was this nasty black stuff in there. I opened the super uncomfortable pull out couch (I didn’t have high expectations for the comfort) and...More

Thank Jen D
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded 10 June 2018

Jen, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More

Reviewed 16 April 2018

My husband stayed here for work that was in D.C. When he woke up he had bed bug bites all over his arms. There was also a dead roach on top of mini refrigerator. He reported this to front desk & they didn't show any...More

Thank Phyllis B
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded 20 April 2018

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may...More

Reviewed 5 April 2018

When you report to management the problem and they don't fix it then it's totally unsatisfactory! Otherwise if they don't want to fix the problem or can't fix it in a reasonable time they should give you a refund.More

Review collected in partnership with Extended Stay
Thank Mary W
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded 6 April 2018

Mary, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel...More

Reviewed 12 February 2018

Plain hotel room at a good price. I get there late, sleep shower and back to work. I like the fridge, microwave, kitchen counter, chair, etc. Decent Grab & Go breakfast: Oatmeal, snack bars, muffins and good coffee. Not like a Marriot, it's just a...More

Review collected in partnership with Extended Stay
Thank stevenfM4809LO
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded 13 February 2018

Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that our associates left you with a good impression of our hotel. We hope you give us another chance when you return to our area...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Non-Smoking Hotel
Room amenities
Microwave
Air Conditioning
Things to do
Tennis Court
Details
Price range
US$ 79 - US$ 113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 79 - US$ 113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Photos
Traveller (15)
Room & Suite (7)
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Questions & Answers
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Room Tips
"If you do decide to stay here and need to work on your computer for business consider upgrading your wifi as..."
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"Ask for room in same side of building the lobby is in."
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"We had a King Bed suite it was plenty of room!"
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"This is an old motel made over, so all doors open to the outside"
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