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Comfort Suites Dulles Airport

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Comfort Suites Dulles Airport
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543 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Dulles Airport
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Showing 531: English reviews
Columbia, South Carolina
Reviewed 3 July 2014

This place needs new management or they just need to start all over. Where do I start there were roaches in the room.. roaches in my coffee and around the coffee area. My door didn't open rooms smell of mildew someone needs to look at this. I don't understand how this could be overlooked staff seems like they are aware...

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Helpful?
Thank Stephanie M
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for taking the time to write a review about your recent experience and bring the issues you experienced to my attention. I would love the opportunity to speak with you directly about your stay with us. If you would be so kind as to contact my office directly, it would be greatly appreciated. I look forward to speaking...

Orlando, Florida
Reviewed 20 June 2014

Paula was amazing and very efficient helping us with an early check in. The rooms are nice a big however some updates are needed to make it excellent but I understand they are going through those renovations. Every convenient location. Lots of stores close by. Overall a really good stay.

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Helpful?
Thank homebizmum
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear homebizmum, Thank you for your review of the Comfort Suites Dulles Airport. We are excited to hear that you enjoyed our hotel and our staff. We hope you will come visit again soon so that we can so you the improvements we are making. Kindest Regards, Kyle L English General Manager

San Bernardino, California
Reviewed 18 June 2014

Booked a king bed room with a whirlpool tub. It was right next to the pool and reeked of chlorine. There was no lightbulb in the main lamp. The front desk agent was wonderful and kindly moved my room. Noise of screaming children woke me at 5:30 a.m. Could hear many of my neighbors as they moved about and saw...

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Helpful?
Thank Joyce S
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Joyce S, We take honest comments from guest like you very seriously. It pains us to hear the not so good stuff but it helps us learn and improve. It really sound like we blew it and I am so sorry. You should always receive the level of service you expect during you stay with us and I am...

Louisiana
Reviewed 12 June 2014

Muhammad checked us in. He was very friendly and helpful. Room was spacious and clean. Beds were comfortable and the TV worked great. Breakfast was nice with a good selection. Good location for us. Would definitely stay here again!

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Helpful?
Thank faye1630
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear faye1630, Thank you for your review of the Comfort Suites Dulles Airport. It is good to know that you found our rooms to be clean and our beds to be comfortable. We look forward to your return at the Comfort Suites Dulles Airport. Kindest Regards, Kyle L English General Manager

Lynchburg, Virginia
Reviewed 9 June 2014

My husband and I usually will stay at this hotel at least once per year and will purposefully plan vacations so that we can stay here at least for a weekend. We are always treated warmly and just like family, especially by one of the managers (Paula) and the shuttle driver (Tony). One other friendly face that is always there...

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Helpful?
Thank BWWhite
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear BWWHITE, Thank you so much for sharing your experience of the Comfort Suites Dulles Airport. It is a pleasure to host you each time you are in the Chantilly area. We look forward to your return soon. Please contact us next time you need to make a reservation so that we can personally thank you. Kindest Regards, Kyle L...

Charlottesville, Virginia
Reviewed 28 May 2014

From booking the reservations, to check inn, to the hotel stay and check out, it's has been a wonderful experience. My husband and I keep coming back every year for our anniversary. Muhammad, makes it enjoyable and memorable for us.

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Helpful?
Thank Caroline J
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Carline J, Thank you for your review of the Comfort Suites Dulles Airport. It is truly a pleasure to host you every year and we are pleased that you enjoy your stay every time. We look forward to seeing you next year! Kindest Regards, Kyle L English General Manager

Chantilly, Virginia
Reviewed 28 May 2014

I've been staying here for the last six months during the week for work.after my first week of staying here they have been calling me by my first name ever since.my work days change every week.Sometimes I have to stay another day do to work load and they have always taken care of me,every time.One week I forgot to book...

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Helpful?
Thank Tom C
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Tom C, We are thrilled to hear that we have been able to provide you with consistent service! We value your business and your feedback. We will make sure that all employees mentioned in your review are commended for the job well done. We look forward to your next stay at the Comfort Suites Dulles Airport. Kindest Regards, Kyle...

Reviewed 27 May 2014 via mobile

I stayed at the Comfort Suites for Business and enjoyed my stay. Great location, walk to restaurants and shopping. Nice rooms and very friendly staff. Thanks to all the staff for making my stay very enjoyable!

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Helpful?
Thank Robert B
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Robert B, Thank you for taking the time to write your review about the Comfort Suites Dulles Airport. We hope that you will continue to use us for your lodging needs whenever you are in the Dulles/Chantilly area. Kindest Regards, Kyle L English General Manager

Mission Viejo, California
Reviewed 24 May 2014

We stay at Comfort Inns and Suites on many of our travels because we know that they will always be clean, comfortable and reasonably priced. I was disappointed with this location as our suite had no stopper in the sink and the toilet seat was not fastened securely to the commode (one bolt missing). We got in after 1:00 am...

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Helpful?
Thank Ben C
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Ben C, Thank you for sharing you review about the Comfort Suites Dulles Airport. We look forward to you giving us another chance in the near future. Please contact me directly at 703-263-2007 so that I may personally make your reservation. Kindest Regards, Kyle L English General Manager

Greensboro, North Carolina
Reviewed 19 May 2014

I was very happy. The accommodations were wonderful. Breakfast was very good--alot of variety! Compared to other hotels, I was impressed with the breakfast provided. I would recommend this hotel and/or hotel chain to any of my friends.

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Helpful?
Thank Jody K
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Jody K, We are thrilled to hear you enjoyed the Comfort Suites Dulles Airport and most of all Tony. It doesn't surprise me to hear his name. He is the true meaning of hospitality, Going above and beyond for all of our guest. We are Looking forward to your return. Kindest Regards, Kyle L English General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Chantilly and just minutes from Dulles Airport, Comfort Suites Dulles Airport features comfortable and convenient amenities, included an indoor, heated pool, 24-hour fitness center and business center. We're also within walking distance to dozens of restaurants and retail stores. Explore Chantilly with our complimentary shuttle service. ... more   less 

Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Dr, Chantilly, VA 20151-3238 (Formerly Comfort Suites Chantilly)
Region: United States > Virginia > Fairfax County > Chantilly
Price Range: ₹ 6,094 - ₹ 10,761 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites
Hotel Style:
#3 Family Hotel in Chantilly
#5 Romantic Hotel in Chantilly
#7 Business Hotel in Chantilly
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Dulles Airport staff and other travellers.
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Questions? Get answers from Comfort Suites Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor quiet if there is a party or event on main floor”
jacquietpa, 23 Mar 2017 | Read review
“Fourth floor tends to be quieter, but it takes longer for the water in the shower to heat up.”
greypilgrim, 15 Mar 2017 | Read review
“First floor, end of hallway...super quiet.”
RAS6494, 8 Mar 2017 | Read review
“Be prepared to pay A LOT of money for "motel" quality rooms and service”
PissedMommy, 6 Mar 2017 | Read review
“Staying at the Comfort Suites you receive a 10% discount at Julia's the restaurant next door.”
bkurtz, 30 Jul 2016 | Read review
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