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This is possibly the worst hotel experience I have ever had. I will leave out the fact that our booking was completely botched from the jump. We ended up having to buy another room to accommodate the amount of people we had in our party....More
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Centreville - ManassasResponded 1 week ago
Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. We do adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room....More
It was bear everything and I'm coming back every trip I'm working near this location . The gym is nearby I go to and the customer service is great. Family or alone travel you are good here and pets welcome dor a small $ 25...More
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Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Centreville - ManassasResponded 9 August 2017
Thank you for choosing to stay at Extended Stay America - Washington, D.C. - Centreville - Manassas. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you acknowledging our pet-friendly policy. It was...More
Checked in around 10:30pm after a long drive in the car. One of the keys to the room didnt work. After going inside the room , we were hit with a musty and smokey odor in the room. Im guessing it was a smoking room...More
Thank Justin S
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Centreville - ManassasResponded 27 April 2018
Justin, please accept our sincerest apologies for the odor issues you encountered while here and regret the inconvenience it caused. Please rest assured that your comments have been taken as a learning tool and have shared with the housekeeping team in an effort to improve...More
I needed to change my room and Amrinder was very helpful - she took ownership of the issue and made sure the change was made and the new room met my needs - very helpful & professional - true customer service.More
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Centreville - ManassasResponded 19 April 2018
We appreciate your feedback. It is a pleasure knowing our staff met your needs and that you had an enjoyable stay. Your praises have been shared with the team, especially with Amrinder for a job well-done. On behalf of everyone at Extended Stay America, we...More
I might just be a convert to this chain.
If you are looking for bare bones basic but nice accomodations, then this is your place.
Its large, fairly new(ish) with nice rooms, small but full kitchens, nice bathrooms, comfortable beds, grab and go breakfast (muffins...More
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Centreville - ManassasResponded 5 March 2018
Thank you for the glowing review of Extended Stay America. We are thrilled to know you had a great time with us and liked your well-appointed room. Thanks again for recommending us, and we look forward to welcoming you back soon.
Hello and thanks for asking your question. Weekly/Monthly discounted rates are what we do best! You can get a rate quote either by visiting our website, call for reservations at 800-EXT-STAY (800-398-7829) or you can call... More
Hello and thanks for asking your question. Weekly/Monthly discounted rates are what we do best! You can get a rate quote either by visiting our website, call for reservations at 800-EXT-STAY (800-398-7829) or you can call the property directly at 703-988-9955. Good luck on your move from Ohio and we'll look forward to seeing you soon. PGR