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Chalet High Resort

04/06/2017 05/06/2017
1 room 2 adults 0 children
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62 Reviews from our TripAdvisor Community

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Showing 62: English reviews
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A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 13 April 2017 via mobile

Three generations stayed for four days and really enjoyed this place. The timeshare owners and management company have done a lot to update it from the photos I saw of before and after. They are continuing the work and will be doing the interiors next. We found the condo to be very comfortable and fully furnished. Our condo overlooked Stony...

1Thank A TripAdvisor Member
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. It is great to read that a family opened up the doors of their unit and enjoyed the beauty of our area. We hope that you will continue to allow us to be a vacationing spot for generations of your future. Please make sure to mention that you are a repeat...

Reviewed 21 March 2017

When we first got there, we went to the Activities Center to check in. The woman was nice, but she didn't really explain much about things to do in the area or at Bryce or tell us the hours of the activities center. She pointed us to the brochure rack and one that was supposedly around the corner in the...

2Thank Katy M
JDBanks5, General Manager at Chalet High Resort, responded to this review

Dear Katy M, Thank you for taking the time to write a review about your recent stay. We are very happy that you found the cleanliness of your unit acceptable. However I do apologize that you had some issues with the rest of your experience. Due to your maintenance report, repairs were made to the front door of the unit....

Reviewed 16 March 2017

Nice 3 bedroom condo by the stream. Plenty of space, large bedrooms, relaxing tub. Unit was a little dated but clean and comforable. Close by indoor pool and hot tub. Near the Bryce Ski Resort but not great ski conditions. Isolated spot so a car is required to get to see or do anything. Lots of old, small towns, antique...

2Thank Harry B
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. We do hope that we can be of service to you in the future. The isolation of our area is one of the main attractions of it. Guest tend to like the peace and quite and the ability to relax and just get away from it all. We do hope that...

Circleville, Ohio
Reviewed 14 March 2017

I usually read reviews before booking a vacation. I did not this time. I read them after I had booked it. I was so worried. It turns out I had nothing to worry about. It was clean where it mattered. The kitchen and the bathrooms were very clean. The bedrooms and bed linens were clean as well. Upon checking out,...

1Thank 8wilsonmom
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. I will discuss with my housekeeping about the "under the bed" items. I do hope that you will give us an opportunity to make up for it. We hope to see you back next year.

Reviewed 3 January 2017

My family of 9 rented the three bedroom townhome. The unit itself was big enough for all of us to be comfortable with a full equipped kitchen. These units are very old and in need of remodeling, nothing fancy here, very basic. We were here in winter (it snowed), we could have used additional blankets, the blankets we had were...

1Thank Alejandro G
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. During your next winter stay, if you need more blankets, contact the front desk and they will gladly have housekeeping bring you an extra one. There are thermostats in each unit so that the guest may control the heat and a/c to the desired temperature. We are in the process of...

Reviewed 11 December 2016 via mobile

My daughter and I spent a weekend here for her birthday. We felt safe, the unit was big and clean. As it was my daughters birthday I gave her the big bedroom with the jet tube. She loved it. It had a tv, sliders to a deck, and the bathroom with the jet tub. I took the other bedroom. It...

1Thank Lorene L
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. We are excited that you and your daughter enjoyed your stay for her birthday. We do hope that we can continue to service you for your vacation needs.

Raleigh, NC
Reviewed 18 November 2016

....but over an hour away. That said, the drive was scenic and we enjoyed the fall colors. Old Rag was a challenge we won't forget, the bouldering hand over hand as described, views from the top 360 degrees. Pack a lunch and allow a full day. Don't stay in # 61, our assigned time share certificate unit. It's dingy, outdated,...

1Thank AdventurerRaleigh_NC
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. We are sorry that you were not %100 satisfied with your unit. We are in the process of starting with the interior renovations. We would love to be able to try and service you again with a %25 discount off your next 2 night rental. In order to obtain it, just...

Philadelphia, Pennsylvania
Reviewed 18 November 2016

We rented the Pedestal unit - it was so spacious. There we 2 master bedrooms with en-suite bathrooms, the master one had Jacuzzi. The bedding was nice and the beds were comfortable. There was a loft with 2 twin beds which was very private visually (you could not see at all in it, but it had no door), and had...

1Thank shuytza
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. We are glad that you enjoyed your stay with us. We hope that we can service you on your future vacations.

Reviewed 17 November 2016 via mobile

We were very impressed with the accomodations. Master bedroom has a nice size jacuzi tub and the shower converts to a steam room. Loved the fireplace. The rooms were clean, comfortable, and attractive. Indoor pool was a great place to unwind after an active day. The staff were fabulous and so very helpful. There is a great deal to see...

Thank Arlene G
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. We are happy that you enjoyed your stay and was able to go out and visit the surrounding area. We hope to be able to service you on future vacations.

Virginia Beach, Virginia
Reviewed 17 November 2016

We had a nice week at this resort. The golf course was in perfect condition, and we enjoyed our meals/cocktails/camaraderie at the Copper Kettle at Bryce. We visited many of the small towns nearby and had an amazing experience at the New Market Battlefield-a must for anyone interested in the Civil War.

Thank lynneVB1973
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest opinion of Chalet High. We hope to be able to service you on your next vacation.

41 photos of this hotel

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Room/Suite (8)
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Dining (1)
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Management photos: Courtesy of the property manager

All Management Photos (14)
Hotel & Grounds (3)
Pool/Beach Area (1)
Other (10)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Public Wifi
  • Free Parking
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a secluded timeshare resort. Your stay here will be full of nature and peacefulness. We are located in the Shenandoah Valley and it is a 20-30 minute drive from I 81. If nature,swimming, floating the river, hiking, fishing, kayaking, flea market, history and very small towns is your thing, then we are right for you. Our units are very large and spacious. There is golfing and skiing nearby at Bryce Resort. DO NOT USE GPS. For directions to the resort, please contact us via email and we will be more than happy to send you driving directions along with other info for your stay. Not all booking entities provide us with your email to send a confirmation. IF you make a booking anywhere other than website at then please contact us so that we may ensure that you receive your confirmation and :KNOW BEFORE YOU GO" info. ... more   less 

Additional Information about Chalet High Resort

Address: 2742 Fairway Drive, Basye, VA 22810
Region: United States > Virginia > Basye
Price Range: ₹ 6,201 - ₹ 12,273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chalet High Resort 3*
Number of rooms: 76
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Questions & Answers

Here's what travellers have asked, with answers from Chalet High Resort staff and other travellers.
2 questions
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Questions? Get answers from Chalet High Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a condo complex, not a hotel. Don't stay in # 61.”
AdventurerRaleigh_NC, 17 Nov 2016 | Read review
“Pedestal is really large - 2bedrooms and additional loft with 2 twin beds”
shuytza, 17 Nov 2016 | Read review
“People who can't climb stairs must sleep on the sofa bed. There is no shower downstairs.”
mscarol81, 1 Jun 2016 | Read review
“Wi Fi did not work, period. Don't stay here unless you have a "pedestal" unit. Customer service is terrible.”
975zanl, 12 May 2016 | Read review
“Could not access the wifi in Unit 68.”
tmb100387, 17 Apr 2015 | Read review
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