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Chalet High Resort

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58 Reviews from our TripAdvisor Community

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Showing 58: English reviews
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Reviewed 3 January 2017

My family of 9 rented the three bedroom townhome. The unit itself was big enough for all of us to be comfortable with a full equipped kitchen. These units are very old and in need of remodeling, nothing fancy here, very basic. We were here in winter (it snowed), we could have used additional blankets, the blankets we had were...

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Helpful?
Thank Alejandro G
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. During your next winter stay, if you need more blankets, contact the front desk and they will gladly have housekeeping bring you an extra one. There are thermostats in each unit so that the guest may control the heat and a/c to the desired temperature. We are in the process of...

Reviewed 11 December 2016 via mobile

My daughter and I spent a weekend here for her birthday. We felt safe, the unit was big and clean. As it was my daughters birthday I gave her the big bedroom with the jet tube. She loved it. It had a tv, sliders to a deck, and the bathroom with the jet tub. I took the other bedroom. It...

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Helpful?
Thank Lorene L
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. We are excited that you and your daughter enjoyed your stay for her birthday. We do hope that we can continue to service you for your vacation needs.

Raleigh, NC
Reviewed 18 November 2016

....but over an hour away. That said, the drive was scenic and we enjoyed the fall colors. Old Rag was a challenge we won't forget, the bouldering hand over hand as described, views from the top 360 degrees. Pack a lunch and allow a full day. Don't stay in # 61, our assigned time share certificate unit. It's dingy, outdated,...

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Helpful?
Thank AdventurerRaleigh_NC
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. We are sorry that you were not %100 satisfied with your unit. We are in the process of starting with the interior renovations. We would love to be able to try and service you again with a %25 discount off your next 2 night rental. In order to obtain it, just...

Philadelphia, Pennsylvania
Reviewed 18 November 2016

We rented the Pedestal unit - it was so spacious. There we 2 master bedrooms with en-suite bathrooms, the master one had Jacuzzi. The bedding was nice and the beds were comfortable. There was a loft with 2 twin beds which was very private visually (you could not see at all in it, but it had no door), and had...

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Helpful?
Thank shuytza
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. We are glad that you enjoyed your stay with us. We hope that we can service you on your future vacations.

Reviewed 17 November 2016 via mobile

We were very impressed with the accomodations. Master bedroom has a nice size jacuzi tub and the shower converts to a steam room. Loved the fireplace. The rooms were clean, comfortable, and attractive. Indoor pool was a great place to unwind after an active day. The staff were fabulous and so very helpful. There is a great deal to see...

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Helpful?
Thank Arlene G
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. We are happy that you enjoyed your stay and was able to go out and visit the surrounding area. We hope to be able to service you on future vacations.

Virginia Beach, Virginia
Reviewed 17 November 2016

We had a nice week at this resort. The golf course was in perfect condition, and we enjoyed our meals/cocktails/camaraderie at the Copper Kettle at Bryce. We visited many of the small towns nearby and had an amazing experience at the New Market Battlefield-a must for anyone interested in the Civil War.

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Helpful?
Thank lynneVB1973
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest opinion of Chalet High. We hope to be able to service you on your next vacation.

Reviewed 5 November 2016

We took friends from Wilmington, NC up to Basye, VA for a week's break from the hot and humid low lands near Carolina Beach, NC. Drive was about 6-7 hrs. but the scenery was enjoyable, away from the larger cities of northern NC and south-central VA. We found the weather to be fine, a little rainy for almost two days,...

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1Thank lJorge2015
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. We do hope that we can service you on your next vacation. We are indeed in a secluded area and its not for everyone but we are happy that you enjoyed the peacefulness and natural beauty of the Shenandoah Valley.

Salisbury, NC
Reviewed 20 October 2016

We did exchange through our time share. We needed to upgrade to a 3 bdrm and they did it at no additional cost to us. Unit was 3 bdrm, very clean and comfortable. Updated kitchen, fresh paint. Master bathroom needs new cabinets but otherwise it was great. Linens were new. Not a lot to do but wineries were close by....

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Thank saintmom
JDBanks5, General Manager at Chalet High Resort, responded to this review

We thank you for your honest review of Chalet High. We do hope that we have the opportunity to service you on your next vacation.

Reviewed 20 October 2016 via mobile

Searched high & low for accommodations suitable for family with two 85 year olds who love to travel & see the leaf change! These 3 story (split levels) were the only 2 bedroom w/2 twins for under $200 per night! The accommodations were great but needed night lights for bathroom & bedrooms as getting up in middle of night in...

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Helpful?
Thank Haikulei07
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. I am sorry that you found a dirty item in your unit but glad that the front desk took care of the situation for you. We have put night lights in the bathrooms and kitchens in the past but stopped because they have a tendency to grow legs and walk off....

New York City, New York
Reviewed 9 September 2016

We visited Shenandoah Valley and stayed at the Chalet High Resort Unit #14 at the end of August 2016. The 3 bedroom condo was a little outdated but clean, comfortable, and on the golf course. The pool was closed for renovations and the check-in office was a bit down the road. You had to drive to the office to get...

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Helpful?
Thank lusha20
JDBanks5, General Manager at Chalet High Resort, responded to this review

Thank you for your honest review of Chalet High. We do hope that we can provide you with a better vacation on your next visit. Our Chalet High Activity Center "CHAC" has been completely refurbished and the offices are now located inside it for convenience of our owners and guest.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a secluded timeshare resort. Your stay here will be full of nature and peacefulness. We are located in the Shenandoah Valley and it is a 20-30 minute drive from I 81. If nature,swimming, floating the river, hiking, fishing, kayaking, flea market, history and very small towns is your thing, then we are right for you. Our units are very large and spacious. There is golfing and skiing nearby at Bryce Resort. DO NOT USE GPS. For directions to the resort, please contact us via email and we will be more than happy to send you driving directions along with other info for your stay. Not all booking entities provide us with your email to send a confirmation. IF you make a booking anywhere other than website at then please contact us so that we may ensure that you receive your confirmation and :KNOW BEFORE YOU GO" info. ... more   less 

Additional Information about Chalet High Resort

Address: 2742 Fairway Drive, Basye, VA 22810
Region: United States > Virginia > Basye
Price Range: ₹ 5,215 - ₹ 12,368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chalet High Resort 3*
Number of rooms: 76
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Questions & Answers

Here's what travellers have asked, with answers from Chalet High Resort staff and other travellers.
2 questions
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Questions? Get answers from Chalet High Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a condo complex, not a hotel. Don't stay in # 61.”
 of 5 bubbles AdventurerRaleigh_NC, 17 Nov 2016 | Read review
“Pedestal is really large - 2bedrooms and additional loft with 2 twin beds”
 of 5 bubbles shuytza, 17 Nov 2016 | Read review
“People who can't climb stairs must sleep on the sofa bed. There is no shower downstairs.”
 of 5 bubbles mscarol81, 1 Jun 2016 | Read review
“Wi Fi did not work, period. Don't stay here unless you have a "pedestal" unit. Customer service is terrible.”
 of 5 bubbles zanl2013, 12 May 2016 | Read review
“Could not access the wifi in Unit 68.”
 of 5 bubbles tmb100387, 17 Apr 2015 | Read review
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