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Traveller (169)
Dining (40)
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Overview
  • Excellent53%
  • Very good21%
  • Average8%
  • Poor7%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Offers from Hartness House
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (304)
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Traveller rating
156
63
25
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33
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LanguageEnglish
156
63
25
24
33
Show reviews that mention
All reviewsthe main housedowntown springfieldnext morningunderground tunnelold mansionwhite christmasrich historybeautiful roomcharles lindberghthird floorblueberry pancakeswonderful staydelicious breakfastmodern wingchef nicktelescopeharness
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1 - 5 of 301 reviews
Reviewed 2 July 2018

I found Harkness House just as elegant as ever, but attention to details would improve guests' experience. On a tight schedule in the morning, I appeared in the dining room to be told that breakfast was "grab and go" but that the desk clerk had...More

Thank Susan D
Response from HartnessHouse, Front Desk Associate at Hartness HouseResponded 6 July 2018

Hi Susan, We're sorry that your second visit wasn't as enjoyable as the first. As a staff, we work hard to cater to guest needs, but unfortunately the unexpected gets in the way. We are always working on improving our breakfast and service, and we...More

Innkeeper's Favourite Review
Reviewed 29 September 2017 via mobile

It was a wonderful 5 star experience to spend the night in this historic mansion. To step back in time, enjoy the "flavor" of the period as well as to join the AM " underground tour" and learn about both history and the amazing telescope...More

1  Thank Sal1710
Response from HartnessHouse, Front Desk at Hartness HouseResponded 3 October 2017

Thank you for such positive feedback! The Lindbergh Room is a beautiful room and is always great to hear that people simply love the history of the property. Hopefully you make it back for yet another "5 star period experience" at the Hartness House! Thanks...More

Reviewed 22 June 2018

I went to the Hartness House for dinner at the Tavern. The menu is basically burgers, salads, and sides, but wow! The braised kale salad was magic, and my burger was splendid. The Hartness House used to be a very upscale place to eat, but...More

Thank johnmS9802HT
Response from HartnessHouse, Front Desk Associate at Hartness HouseResponded 22 June 2018

Hi John! Thank you so much for your kind review! We are so glad that you enjoy the food and atmosphere of our tavern. We work hard to make sure that the tavern is a welcoming environment with good food and drinks. We're excited to...More

Reviewed 20 June 2018

For the price we paid (even with a discount for a class reunion) the room (Lena's Room) was less than we had expected. Pictures on the site looked wonderful. Room was far from clean, bath/shower were not in good working order. Maintenance did come to...More

Thank suem5068
Response from HartnessHouse, Front Desk Associate at Hartness HouseResponded 21 June 2018

Thank you for your review. Making renovations has been a long process for our historic property, and the issues you mentioned in Lena's room are being addressed as we restore rooms in the old mansion. However, we are glad you enjoyed our history and the...More

Reviewed 30 May 2018

We stayed in an un renovated room, shower didn't work, but the bath did. Breakfast was stale pastries that were there the day before when we checked in. Couldn't get coffee until someone finally showed up for work that morning! Basically the service sucked! Why...More

Thank Susan H
Response from HartnessHouse, Guest Relations Manager at Hartness HouseResponded 2 June 2018

Hi Susan, Due to our small staff, we are unable to have someone on site in the very early morning, and we are sorry for that. We are taking guest suggestions and have recently put out a Keurig for early risers. We apologize that the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Wheelchair Access
Business Centre with Internet Access
Concierge
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 112 - US$ 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 112 - US$ 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (169)
Dining (40)
Room & Suite (31)
Business Centre & Event Rooms (13)
Family and Play Areas (3)
Questions & Answers
Ask a question
Nancy N
25 July 2017|
AnswerShow all 2 answers
Response from HartnessHouse | Property representative |
Good Day Nancy, Rooms in the Carriage Wing are on both the first and second floor. There are ramps leading to both levels. All of our guest rooms feature their own private bathroom located in the room. All My Best, Jen
0
Votes
Nancy N
25 July 2017|
AnswerShow all 4 answers
Response from HartnessHouse | Property representative |
Good Day Nancy, We have private and group tables at breakfast for our guests! There are small tables for 2-3 people and we have round tables that seat 7. If a private table is important to you please let our front desk know... More
0
Votes
Karen K
20 January 2016|
AnswerShow all 5 answers
Response from Mary S | Reviewed this property |
Stayed there in Oct. 2015 No updates were being done.There had been reports of bed bugs In June 2015.They must have done something about that. I would not recommend you to stay here.T.v. was in room.
0
Votes
Room Tips
"Rooms in the Inn have most character but rooms in the extension are easier to access."
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"The new wing has just been renovated."
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"more luxurious rooms are in main house. Less costly rooms are in the rear annex. Nice, simple, clean for $40..."
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"We stayed in the Anna room. I would not recommend it. Some of the windows don't have shades and the bed..."
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