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Holiday Inn Express South Burlington, an IHG Hotel

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1720 Shelburne Road, South Burlington, VT 05403
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$384
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Free cancellation until 02/10/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (105)
Room & Suite (124)
Dining (31)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express South Burlington, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 12 hotels in South Burlington
Location
Cleanliness
Service
Value
Centrally located on Shelburne Road in South Burlington Vermont, just off Interstate-89 and adjacent to Route-7, our hotel provides convenient access to many area attractions, businesses and transportation. Only 5 miles from the Burlington International Airport and a short drive from the University of Vermont, Champlain College and Saint Michael's College. Shopping attractions are only a short commute to downtown Burlington which includes the historic Church Street Marketplace,the University Mall on Dorset St. in South Burlington and more in Taft's Corners in Williston . The Holiday Inn Express is a 100% smoke-free environment and offers luxurious rooms and many outstanding amenities for your comfort. All our rooms feature modern furniture, coffee-makers, hair dryers and iron and extended cable television featuring HBO.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Telephone
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
566Reviews6Q+A100Room tips
Traveller rating
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joshsmom24 wrote a review 20 Sep
Corinth, New York27 contributions10 helpful votes
We stayed 1 night in early September. Front desk staff was very friendly. Our room was nice. We had a room with 2 Queens. It was us and our 2 Grandsons. The location was great - near Teddy Bear Factory, and Echo Leahy Aquarium. The pool was wonderful along with the jacuzzi. Plenty of towels available at pool area. The breakfast was good - except the day we were there - they did not serve bacon which showed on the website they did. My Grandson was disappointed in that. We had a great time. The area was disappointing as some of the places to eat were closed due to staffing shortages, but that has nothing to do with the hotel!
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Date of stay: September 2022
Rooms
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robert R wrote a review 16 Sep
Chelmsford, Massachusetts, United States7 contributions1 helpful vote
I have been a Priority Club member - one of the first- since 1983. When we checked in the TV said no signal, and the phone was.dead. Couldn't use it. Only 2 electric sockets were usable - others blocked the plug. The AC was broken with the face cover hanging off. Elevator was broken, the indoor stairs were blocked off, and I had to walk outside in the rain to the front entrance to get coffee. The 2am noise was terreble.The hotel personnel kinda' felt we should just live with it. We cut our trip in half and left for another hotel.
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: No good rooms. Hotel under construction.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andrew wrote a review 3 Sep
5 contributions1 helpful vote
This was probably the worst holiday inn express I have ever stayed at. To start, there is no sign on the road indicating where to access the hotel, making it very easy to miss the turn. Upon arrival, we found that we had to walk back outside on a cracked, damaged sidewalk to a back entrance to reach our room. Apparently, the main elevator was under repair, and the main stairwell was blocked because "the mechanics are using it as storage." I'm pretty sure this is not legal as you need access to all stairwells in the event of an emergency. In addition, the hot tub water appeared brown, which was very off-putting. The rooms themselves were clean but the hallway carpet was dirty. Also, my family member's room AC was not working so there was a portable one crudely taped to the window that was not adequate in cooling the room. In summary this is a very neglected hotel taking advantage of the relative lack of accomodations in the area and I would not stay there again. You will get the same quality at a motel 6.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Alice N wrote a review Aug 2022
7 contributions
We really enjoyed our three night stay at this hotel. On arrival we were given a room without an external window, which had a view of the pool. This meant the room had a strong smell of chlorine and felt quite claustrophobic. I went to reception and asked if we could swap rooms and they moved us to another room which overlooked the car park, which was much better. The room looked as though it had been refurbished recently and was nice and clean. The beds were amazingly comfortable - like sleeping on a cloud! Although the hotel was on a busy road, it wasn’t noisy. The gym was very clean and modern with a good range of equipment. My kids enjoyed the pool, although it was very cold. The breakfast was good, with a nice selection of hot and cold items.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hal69 wrote a review Aug 2022
Rhône Alpe3 contributions
The location is outside the main town, not much to do in the area. Hotel is located on the main busy highway. The hotel had ongoing maintenance. The access to the lobby/breakfast room was not easy. You needed to go outside before, walking through the parking lot and in the lobby. The rooms on ground floor are to be avoided. They are on the pathway from the parking lot to the main building. We could not sleep as lots of guest were in and out and talking loudly late at night. We could hear everything that was going on. The A/C seems also to make a lot of noise but not so efficient. As for the breakfast, well nothing major, no explanation on arrival at breakfast. If you are looking for a great start of the day, forget it. There is pool and a Jacuzzi but the pool was quite cold for my taste, the surrounding was not clean, the floor seemed dirty. As for the Jacuzzi, the colour of the water was somehow yellowish, my daughter and I decided not to get inside. We choose the hotel as it was close to the area we needed and based on clean review given. I am disappointed by it and wish I did not stay there. Maybe it was bad luck or just a busy week end but still. Overall ok for one night if you are passing through and not too bothered about the quality. Not sure there is enough staff to look after the property and provide the service.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: Avoid the ground floor room, with window on the parking side
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gary R wrote a review Aug 2022
The Villages, Florida559 contributions75 helpful votes
Stayed over here for 2 nights on cross country bus tour. Quiet location just off hwy 7 with easy vehicle access & built on hillside. Adequate parking. Good areas to walk around hotel and/or away from as sidewalks abundant. A couple really nice restaurants within walking distance as well. Good wi-fi and front desk staff pleasant. Excellent complimentary breakfast and staff worked diligently to keep it stocked during peak times. Elevator out of service from front desk access point (floor 1) requiring all guests to enter from side door on uphill side at level 2 to access rooms or elevator for upper floors. Access between floors => 2 & front desk must be made by walking around hotel. Major inconvenience/consideration when considering tenant’s mobility & breakfast is served on downhill side of hotel on its first floor. Some minor room maintenance items reported to staff at check out. Hotel shows signs of having been renovated is past. Facility appears to be of average cleanliness & maintenance performed. Reasonable accommodation to stay at if in the area.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Ask about status of elevator on 1st floor as to whether it is functioning or not.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express South Burlington, an IHG Hotel
Responded 3 weeks ago
Hi Z6398MNgaryr, Thank you for staying at Holiday Inn Express South Burlington. We appreciate your feedback and strive to provide an environment with all the luxury and simplicity. I reviewed your evaluation and am sorry for the events that made your stay unsatisfactory. I know this is not what you expected from a quality chain like ours. I distributed your message to our managers and took the necessary steps to stop this from happening. We hope you allow us to host your next travel to provide you with the excellent service characteristic of our chain. Warm wishes, Oscar C. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kevgree wrote a review Jul 2022
Kingston, Canada16 contributions2 helpful votes
Pre payed an extreme amount for a weekend stay. Expected a grand hotel. Upon arrival it appeared old and decrepit. Elevator broken. No air conditioning in the lobby or hallways. Entrance roof had missing shingles. Room AC was loud and looked like it was from 1982. Never again.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: There are better places to stay for less.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express South Burlington, an IHG Hotel
Responded 13 Aug 2022
Hi Kevgree, We appreciate you for choosing the Holiday Inn Express South Burlington for your leisure stay. Providing an excellent level of hospitality and cleanliness is our topmost priority. I would like to offer our sincere apology for the issues you encountered during your time with us. Your honest review is very important, and I will share this with our appropriate hotel team to take necessary action to prevent any issues from occurring in the future. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Will W wrote a review Jun 2022
Albany, New York39 contributions27 helpful votes
This is always an amazing stay when I’m in Burlington. The rooms are always clean and the support team is excellent. Kelly and Arron are always on top of everything and truly make the experience memorable! 5 stars!! I stay in many IHG locations throughout the world and wonderful to have a second home with IHG. If you stay in the area, this should be your destination.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hoorae45 wrote a review Jun 2022
Liberty Lake, Washington176 contributions53 helpful votes
Stayed 2 nights. The AC in our room did not work...maintainance said it couldn't be fixed. They brought us a large fan which was noisy and took up 1/4 the room. Had to walk on chipped us sidewalk to front desk. When we checked out the cleark said she was sorry about the A/C but that was the last room available so had to give us that room. I made the reservation 2 months earlier. Because it was booked through Expedia and "paid in advance" she said there was nothing she could do to give me a discoount. Needless to say this will probably be the last time we stay at Holiday Inn
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: Pick a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Express South Burlington, an IHG Hotel
Responded 4 Jul 2022
Hi hoorae45, Thanks for your review and for staying with us. Ensuring our hotels are always clean, service is always friendly, and everything always works is what we aim to provide all our guests. I am sorry for your experience during your stay. I have shared your comments with the hotel management. I trust that they will ensure a better visit upon your return. Again, many thanks for your feedback. We hope to have another opportunity to provide you with a better stay. Sincerely, Connie D Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scott R wrote a review Apr 2022
New york19 contributions24 helpful votes
Hotel staff was welcoming and pleasant! There was plenty of parking and the hotel was clean. The Hotel is a little spaced out and there are two places your can enter based on your room location. The room was clean, shower was HOT, and the beds were comfortable. The breakfast in the AM was perfect and there was plenty of space to eat. The Gym was ok. Not much to do in the hotel so if you are looking for a place to comfortably shower and sleep this is it.
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Date of stay: April 2022
Cleanliness
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$179 - $370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites burlington south, holiday inn south burlington, holiday inn express south burlington, comfort inn south burlington
LOCATION
United StatesVermontSouth Burlington
NUMBER OF ROOMS
121
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Frequently Asked Questions about Holiday Inn Express South Burlington, an IHG Hotel
Which popular attractions are close to Holiday Inn Express South Burlington, an IHG Hotel?
Nearby attractions include Burlington Bike Path (6.6 km), Esc4pe (5.8 km), and Shelburne Museum (6.2 km).
What are some of the property amenities at Holiday Inn Express South Burlington, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express South Burlington, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express South Burlington, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express South Burlington, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express South Burlington, an IHG Hotel?
Conveniently located restaurants include Bistro De Margot, Pho Hong, and Penny Cluse Cafe.
Are there opportunities to exercise at Holiday Inn Express South Burlington, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express South Burlington, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express South Burlington, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express South Burlington, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express South Burlington, an IHG Hotel?
Many travellers enjoy visiting Shelburne Farms (5.3 km) and O.J. Walker (6.6 km).