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If you are a loyal Hilton guest, there are other Hilton properties to stay at in Burlington. The rooms are dated and worn - the linens are worn and limp as well. In room coffee was never refreshed in the morning and overall, the room...More
Response from Myla M, Front Office Manager at Hilton BurlingtonResponded 2 days ago
Thank you for taking time time to review your recent stay at Hilton Burlington. I know how important it is to have that early morning caffeine boost! I'm sorry to hear you were disappointed with the cleanliness and the HVAC unit in your room....More
enjoyed many stays at this hotel. staff is responsive, especially security when other guests get rowdy. the property sits on a Burlington bluff with a million dollar view of Lake Champlain. It is 10 minute walk from Church St. and a short Uber ride to...More
Thank david m
Response from Pete E, General Manager at Hilton BurlingtonResponded 2 April 2018
David, I am thrilled that you enjoyed your stay with us. I completely agree that our location, amazing views, and walking distance to Church Street and the Waterfront, is the best around. On behalf of our Team Members, we look forward to the opportunity to...More
The hotel in general seemed dirty. Had to pay $15 a day for parking. Non working fan in bathroom, toilet jammed next to wall, clogged tub. The hotel decor was tired and needed updating. The elevator were dirty, some of the windows were dirty as...More
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1 Thank fle0
Response from Pete E, General Manager at Hilton BurlingtonResponded 5 days ago
Good afternoon fle0
Thank you for taking the time to provide feedback regarding your recent stay with us. I strive to make all our guest's stays memorable as part of enjoying Vermont. I am sorry to hear of your disappointment with the issues you described,...More
I left this hotel feeling let down. I have stayed here before, and am a loyal Hilton customer. This property’s service is not up to the Hilton standards.
Our room was not ready until after 6pm. We came in on a Friday to get an...More
Response from Myla M, Front Office Manager at Hilton BurlingtonResponded 1 week ago
Thank you for taking the time to review your recent stay with Hilton Burlington. We pride ourselves on ensuring all guest rooms and public spaces are cleaned to the Hilton standards in a timely manner. I am sorry this was not the case during...More
Great stay at this hotel. Staff was fantastic and you really can’t beat the location. Close walk to everything. Highly recommend getting a lake view room, totally worth it. Good executive lounge if you’re a Hilton Honors member. Fantastic hotel.