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Holiday Inn Express Hotel & Suites

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318 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Denver, Colorado
Reviewed 11 October 2016

We spent one night here on a 23 day roadtrip. The room was clean and good, but what I found very disturbing was the card that indicated "guests" would be charged if certain items were missing from the room. This is inappropriate in a mid-range priced hotel. We've stayed in dozens of HIEs and never saw this before. I find...

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Helpful?
Thank almostelderlycouple
ManagementTeam123, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear almostelderlycouple, We are pleased that your room was clean and to your liking; however, we are very sorry if our "missing item" card offended you in any way. They are intended to discourage guests from taking home hotel property. Unfortunately, theft does happen and we are very sorry that you took it as an insult to you personally. We...

Reviewed 2 October 2016 via mobile

Stayed here for a girls trip. It was our second stop. This hotel was very clean and the staff was friendly and professional. The only issue was the bathroom sink had a slow drain. Breakfast was good and hot, couldn't ask for any more than that! Would stay here again!

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Helpful?
Thank Hazleyes1969
Alice H, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Hazleyes1969, We are so glad your girls trip went so well! I apologize for the slow drain, it has since been remedied thanks to your feedback. We hope to see you again soon! Thank you, Trisha Desroches Front Office Manager

Reviewed 28 September 2016 via mobile

Nice hotel, very clean and updated. Staff was very friendly and greeted us every time we entered or exited the lobby. Although they provided breakfast it was not the same quality as other holiday inns that I have stayed in. Eggs were frozen eggs that were heated up and not actually cooked. Oatmeal was Quaker Oats and not in a...

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Helpful?
Thank Matthew B
ManagementTeam123, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Matthew B, Thank you so much for taking the time to provide your honest feedback! We're so happy you enjoyed your stay with us. I'm sorry that you did not enjoy our continental breakfast. We do our best to keep our items as fresh and as hot as possible for our valued guests. We're glad you enjoyed your dining...

Sydney
Reviewed 26 September 2016 via mobile

We only stayed here one night, as part of our NewEngland tour. Overall, we were very happy with this hotel. It had nearly all we needed, including a guest laundry, which was a bonus after some days of travelling. The rooms are large, the beds are comfortable and the kitchenette was helpful. The bathroom was large (by US standards) and...

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Helpful?
Thank BTDMSydney
peachtree city, ga
Reviewed 25 September 2016

This inn had all that we expect from HI Express. A good location. Ample parking. Friendly staff that not only greeted us warmly but confirmed our choice for dinner as a great place to eat. Comfortable room. Excellent breakfast with a wide choice of food.

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Helpful?
Thank babyboomer66
ManagementTeam123, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear babyboomer66, Thank you so much for your kind words! Our staff tries our best to provide the exceptional service our guests expect! We can't wait to see you again next time you are in the area. Thank you, Trisha Desroches Front Office Manager Holiday Inn Express & Suites

Enosburg Falls, Vermont
Reviewed 6 September 2016 via mobile

I am usually pretty fair when rating a hotel. This one really did not impress me. The building is clean, the breakfast was nice, and overall it is what you expect from a HI Express. Why two stars? I arrived on Labor Day. Hotel did not have a whole lot of cars in the parking lot...i expected a quick check...

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Helpful?
Thank Rafael A
Alice H, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Rafeal A, Thank you so much for informing us of your unfortunate experience. I am so very sorry that you had to wait upon arrival after I'm sure you had a long day at work. I will be speaking with my staff regarding being away from the desk for longer than a 5 minute period. I am however, pleased...

Rochester
Reviewed 5 September 2016

This was a very nice, clean, comfortable hotel. We belong to the IHG Rewards Club had enough points for 2 nights. The room was very clean, bed and bedding very comfortable. Had a wonderful weekend. Was very quiet. Once in our room did not hear any outside or sounds from other rooms. Also we stayed on the first floor no...

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Helpful?
Thank njs03868
ManagementTeam123, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear njs03868, We are delighted that you chose to use your valuable IHG Reward points with us! Even more important that you enjoyed your stay with us! We hope that you get a chance to come back and visit beautiful Vermont soon. Thank you so much for taking the time to provide your honest feedback! Sincerely, Trisha Desroches Front Office...

Raleigh, North Carolina
Reviewed 3 September 2016 via mobile

Fairly consistent HIExpress. Clean with well maintained room. Towels nicely absorbent. Room had microwave and fridge. I wish the bathroom had had a ring or bar above the vanity for a hand towel. Breakfast dragged down my rating. Cinnamon rolls not warm; sausage overcooked to leather texture and was flavorless; coffee not very robust either. Attendant kept up with things...

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Helpful?
Thank CarolinaBecky
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear CarolinaBecky, Thank you so much for your honest response! We value your feedback and grow from your experiences. We will be reviewing our breakfast staff's practices and ensuring that all items are being prepared properly. Thank you again and we hope that we are able to impress you next time you stop by! Sincerely, Trisha Desroches Front Office Manager...

Newton, New Jersey
Reviewed 2 September 2016

Room was nice, clean. A little pricey for a Holiday Inn express, unfortunately need many good choices in the area. Other hotels in area a little seedy, so didn't have much choice after reading reviews from TripAdvisor.

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Helpful?
Thank Dennis S
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Dennis S., Thank you very much for your sincere review! We pride ourselves in our clean and comfortable rooms. We are pleased that you enjoyed your stay with us and hope to see you again next time you are in the area. Thank you, Trisha Desroches Front Office Manager Holiday Inn Express & Suites - Brattleboro, VT

Fairmont, West Virginia
Reviewed 30 August 2016

Rooms were very clean. Free breakfast bar well stocked plus had a great attendant working very hard maintaining it. Meeting room was clean and well organized. Front desk personnel was friendly and helpful all shifts. Outside maintained beautiful.

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Helpful?
Thank Laurelle S
ManagementTeam123, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Laurelle S., We could not be happier that you had such a wonderful stay with us and that your convention went better than anticipated! We hope that we get to see you again soon! Thank you kindly, Trisha Desroches Front Office Manager Holiday Inn Express & Suites - Brattleboro, VT

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Brattleboro is ' All of Vermont and close to home.' We are conveniently located near five major ski areas such as Mount Snow, canoeing, kayaking and antique shops and the new Grafton Cheese Factory. At the end of the day come back and relax in one of our up to date rooms. We offer rooms with two queen beds or one king bed. Maybe a room with a private Jacuzzi is what your looking for or maybe a family suite is for you. Sit back watch a movie on our new flat screen TVs. All rooms offer refrigerators and microwaves. Remember to enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a great selection of hot and cold breakfast items. We have also created the world's best tasting cinnamon roll. Visit Brattleboro, VT and Stay Smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 100 Chickering Drive, Brattleboro, VT 05301
Region: United States > Vermont > Brattleboro
Price Range: ₹ 6,873 - ₹ 13,091 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Brattleboro
Holiday Inn Express Hotel And Suites
Holiday Inn Express Brattleboro
Holiday Inn Brattleboro
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if a single or couple get a jacuzzi room. Perfect addition to stay!”
 of 5 bubbles CoachK2525, 22 Feb 2017 | Read review
“We always try for the top floor and away from elevator. We do not want to hear the ice machine or people coming and going all night.”
 of 5 bubbles Seniortravelors, 29 Oct 2016 | Read review
“Ground floor rooms are offered which was good for me as I have reduced mobility and use a cane or you can ask for a room near the elevator.”
 of 5 bubbles Maryhughes, 15 Oct 2016 | Read review
“Rooms seem to be sound proof.”
 of 5 bubbles LaurelleS, 30 Aug 2016 | Read review
“Closer to the pool the stronger the chlorine smell is. Always know where the closest emergency exit is.”
 of 5 bubbles 494ericb, 12 Jul 2016 | Read review
5 of 5