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All reviewsfront deskgluten free bagelsfitness center and poolheated poolwould stay here againoffice areafree breakfastsouth endroom was cleandoing businessstayed one nightbreakfast barfirst floorbreakfast was deliciousparking lotwonderful hotelgreat customer service
The bathroom left a LOT to be desired, there was no hot water in the morning for showers (due to a broken boiler). The breakfast items were picked over and VERY limited (due to staff not refreshing). The guest room windows were moldy.
Corp HQ is nearby and was recommended to stay here as it is a 5-10 minute drive. Very cost effective as the rate is in the $100-120 range plus free breakfast! Rooms are clean and set up nicely for work. Location is good as there...More
We stayed one evening here for business. The staff were quite pleasant, and more than happy to address our accommodation needs. Great customer service. The rooms were the standard Fairfield level, but clean. Will stay there again.More
Thank Karen and Bill I
Response from Chad S, General Manager at Fairfield Inn ProvoResponded 3 weeks ago
Dear Karen and Bill,
We are delighted to have been your chosen hotel during your recent stay in Provo. It was
truly a pleasure to serve you.
We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team...More
Traveling on business, easy access to I-15. Found the hotel and the room to be comfortable and clean. Staff was very helpful and friendly. After a long day of work, nice to be greeted by a friendly face.
Easy access and within walking distance to...More
Response from Chad S, General Manager at Fairfield Inn ProvoResponded 1 June 2018
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Fairfield Inn Provo.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the...More
First of all, we paid special events rate since it was BYU Graduation. When all the hotels are booked, hotels love to charge what they can get.
I am a Marriott Elite member and have stayed at my share of Fairfield properties each year.
Response from Chad S, General Manager at Fairfield Inn ProvoResponded 17 May 2018
Thank you for choosing to stay at the Fairfield Inn Provo and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared...More
Our free deluxe hot breakfast includes scrambled eggs & sausages, bacon, waffles, bagels, pastries, muffins, hot cereal, cold cereal, hot chocolate, 4 varieties of juices, fresh fruits, yogurt and boiled eggs.