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Westgate Park City Resort & Spa

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Westgate Park City Resort & Spa
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702 Reviews from our TripAdvisor Community

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There are newer reviews for Westgate Park City Resort & Spa
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Showing 693: English reviews
Reviewed 20 September 2016

Staff was cold and unfriendly. Front desk personnel barely spoke English. Ridiculous walk to the room. Accidentally left an item of great sentimental value in room at hotel, when I returned, staff was incredibly unhelpful. Worst experience ever at a hotel, much less one this expensive. Will NEVER be returning.

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Helpful?
1Thank Darrell S
Management response:

Dear Darrell S, Thank you for taking the time to review your experience at Westgate Park City Resort and Spa. I am sorry that you did not have an experience that reflects our 4 Diamond accreditation and standards. Our Guest Reception team is made up of service professionals from across the United States and around the World. I apologize that...

Reviewed 19 September 2016 via mobile

Where to begin?! Disclaimer my family owns a Westgate timeshare. This review is not about the company which I admit, can be frustrating. The resort itself if gorgeous. We stayed in a 2 bedroom apartment and it had everything we needed. Two living rooms,two bathrooms and a hot tub! We got food from the burger place and it was delicious!...

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Helpful?
Thank Melissa M
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you so much for sharing your kind words. We are excited to hear that you enjoyed our overall resort. It is great that you liked our fully equipped units and accommodating staff. Our resort is proud to offer complimentary transportation to the local attractions. We appreciate you choosing us for your stay and hope you provide us with the...

Utah
Reviewed 19 September 2016 via mobile

I stayed here for two nights and our family has stayed in many different hotels in park city and this has been our least favorite. We stayed while they were doing construction on the entry way but the problems went way beyond that. When I arrived and pulled into the parking garage I rolled my window down and said I...

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Helpful?
1Thank thewanderingfamily4
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

We deeply regret to hear that you encountered a less than desirable experience. We understand your frustration regarding the layout of our resort. Our resort consists of four lodges: Bear Lodge, Elk Lodge, Moose Lodge, and Bison Lodge. Depending on where you are located on property, in order to get to another location of our resort, you may have to...

San Diego, California
Reviewed 19 September 2016 via mobile

Everything about the resort is beautiful. There are 3 pools on site that are very relaxing to spend time in. Don't waste time in your room! This is Park City! Guest services were very helpful! Mohit at the front desk was very accommodating and helpful throughout our whole stay. I will be staying here again!

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Helpful?
Thank jchaves84
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your review. We are excited to hear that you enjoyed our resort accommodation such as our indoor/outdoor pools, beautiful grounds and helpful staff. We look forward to seeing you again soon! Lissy

Salt Lake City, Utah
Reviewed 17 September 2016 via mobile

I am Currently at the Westgate Resort and Spa in Park City. I had a weekend work conference that ended Saturday mid day so my family came up to stay Friday through Sunday. I live about an hour from Park City and have always loved the beauty and charm of the area. My daughters 6th birthday happened to be this...

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Helpful?
Thank megoff
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your experience. It is wonderful to hear that you enjoyed our resort for both business and leisure. We are happy that you enjoyed the spacious conference rooms as well as our fully equipped and comfortable units. Our mission is to ensure our guests enjoy their stay and it was our pleasure to extend this courtesy to...

Mebane, North Carolina, United States
Reviewed 15 September 2016 via mobile

When I met Rick I was dealing with back spasm issues and I needed relief. He totally delivered the relief I needed and I was able to actively continue my fitness program with One Fitness Camp. Thank you Rick!

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Helpful?
Thank Liz C
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you so much for sharing your feedback. We are glad to hear that you enjoyed your experience at the Serenity Spa. We hope to see you again soon! Lissy

Boston, Massachusetts
Reviewed 13 September 2016

Room clean and well maintained; attentive and knowledgeable staff; rooms have gas fireplace (cozy) and a steam shower (awesome feature), comfy terry robes and a great kitchen; indoor/outdoor pool for families with 2 hot tubs; both indoor and outdoor adults only pool with hot tub, and steam or sauna;views of the mountains; tennis courts; ping pong tables; top notch spa...

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Helpful?
Thank Cmilliken
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your feedback. It is great to hear that you enjoyed our clean and well maintained units and thought that our staff to be attentive and knowledgeable. We are pleased to hear that you liked our resort amenities such as our adult pools, spa, and restaurants. We appreciate you choosing us for your stay and hope you provide...

loudoun, virginia
Reviewed 12 September 2016

Westgate resort has all of the amenities our active family needs / loves! On mountain location! Well-stocked accommodations, plenty of fine linens and nice, fluffy towels, onsite ski/snowboard/ mountain bike storage, friendly staff ('nice to see familiar faces over years-a testament that employees are happy; they're still there!), indoor/outdoor pools -whatever the weather- to loosen up our sore, active bodies,...

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Helpful?
Thank cupcake2008
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your review. We are beyond thrilled that you enjoyed everything from our indoor/outdoor pools, fully equipped accommodation, and convenient location. We are pleased that you found our staff to be friendly and helpful to your needs. Our goal is to make our home feel like yours while providing you with superior service. The next time you’re in...

Reviewed 12 September 2016 via mobile

I will say the rooms are beautiful and tastefully decorated as are most in Park City. However "world class" they are not. They were remodeling the entrance and we had no idea where to go. After asking other guests where to go and 15 mins we found the front desk. We were then sent on a wild goose chase and...

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Helpful?
1Thank cheytaf
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

We appreciate our guest’s patience during our renovation process as we are diligently working on enhancing many of our features throughout the property. We are sorry to hear that you may have experienced a delay upon checking in. Our goal at Westgate is to provide you, our guest, with a professional and courteous staff as well as quality accommodations and...

Syracuse, Utah
Reviewed 8 September 2016

I booked a two bedroom luxury villa at Westgate last weekend to take my wife and two of my children on a weekend excursion. Somehow I was able to get an amazing deal on the room on my hotels.com app. I live roughly an hour away, so it is easily accessible to take last minute trips. When we arrived the...

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Helpful?
Thank cb0rup
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your feedback. We are excited to hear that you and your family had a great stay at our resort. It is wonderful that you enjoyed our spacious and fully equipped units as well as our convenient location. It is unfortunate to hear that you may have experienced disturbance during your stay; we always recommend contacting our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Westgate Park City Resort & Spa offers a memorable vacation for all seasons. A Ski-in/Ski-out resort with ski valet located directly next to the RedLine Gondola for winter fun, and close to all the summer fun activities as well. Westgate Park City Resort & Spa also features the full service Serenity Spa by Westgate, Drafts Sports Bar and Grill for great food and beer overlooking the ski lifts and Wasatch Mountains, Edge Steakhouse for a cutting edge culinary experience, Marketplace that proudly brews Starbucks coffee and has a vast selection of beer, wine, spirits, groceries and sundries, features Utah's largest Indoor/Outdoor pool, and is the only resort to offer free shuttle service to downtown, local shopping and area events. Choose from fully furnished Studio Villas to Luxury and Signature Four Bedroom Villas, featuring kitchens, whirlpool tubs, steam showers and fireplaces. ... more   less 

Additional Information about Westgate Park City Resort & Spa

Address: 3000 Canyons Resort Drive, Park City, UT 84098-6552
Region: United States > Utah > Wasatch Range > Park City
Price Range: ₹ 14,086 - ₹ 79,733 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westgate Park City Resort & Spa 4.5*
Number of rooms: 488
Reservation Options:
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Also Known As:
Westgate Park City Resort And Spa
Westgate Park City Hotel Park City
Westgate Hotel Park City
Westgate Park City Resort & Spa Utah
Hotel Style:
#2 Top resorts Hotel in Park City
#6 Business Hotel in Park City
#7 Spa Hotel in Park City
#7 Ski-In / Ski-Out Hotel in Park City
#7 Luxury Hotel in Park City
#18 Family Hotel in Park City
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Park City Resort & Spa staff and other travellers.
9 questions
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Questions? Get answers from Westgate Park City Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Self parking is convoluted; take advantage of the free valet and then it won't matter where your room is.”
 of 5 bubbles patrickfS6515EE, 29 Nov 2016 | Read review
“The 1 Bedroom Grand is very spacious and nice. If you add the lock off you can accommodate 2 families comfortably with plenty of room.”
 of 5 bubbles I3232EDtinal, 20 Nov 2016 | Read review
“Get a room on a higher floor with view of mountain”
 of 5 bubbles GingerXoXo, 13 Oct 2016 | Read review
“We shared 2 units with accomodations for 8”
 of 5 bubbles jacob814, 1 Oct 2016 | Read review
“Ask for room close to elevator if you don't want a long walk to your room.”
 of 5 bubbles 847janisl, 28 Sep 2016 | Read review
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