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All reviewspancake machinefront deskroom was cleanqueen bedneeded a place to staybiscuits and gravystudent housinggas stationbusiness centera long road tripnice hotelnewer hoteltop floorparking lotwould stay here againdesk staffwell taken care
Holiday Inn Express Orem is just off I-15. Extremely convenient for people doing business near Utah Valley University. I took my youngest son to school. He is rooming right next door at Wolverines Crossing, a student housing complex.
Their staff was second to none.
Management response:Responded 12 September 2016
Thank you for your compliments regarding our staff, we work hard to ensure that our customers receive great service; and we are pleased that you noticed the amenities we have to offer. We apologize that the wifi did not meet your expectations. We take feedback...More
This was a very new, clean, and quiet facility. Darn near Excellent, but just lacked some of the high end amenities that would have put it over the top. The included breakfast was basic but good (and included both biscuits & gravy and cinnamon rolls).
Management response:Responded 24 August 2016
Thank you for your positive comments regarding the cleanliness of our hotel. We are very pleased that you enjoyed your stay and hope to see you in the future.
This property is located close to Utah Valley University just off the interstate. It is well kept and provided a comfortable nights stay. It has a good pool and spa. I recommend for business and personal travel.
Thank Ted R
Management response:Responded 11 August 2016
Thank you for your positive comments regarding our convenient location and amenities. We look forward to serving you on future trips.
I stayed at Holiday Inn Express & Suites Orem/North Provo for a night in July. Check-in was fairly painless, and counterstaff was efficient. The King Bed room was standard in size, with flatscreen TV, fridge and microwave oven. I was given a room for handicap...More
Management response:Responded 3 August 2016
Thank you for taking the time to write a review of our hotel and for being a loyal IHG member. We sincerely apologize for any inconvenience you may have experienced due to the air conditioner in your room or the crowd in the breakfast area....More
First, I've got to say as a Spire member with 35 years of travel, I love IHG hotels. Overall they treat me and my family extremely well. HI EX Orem is the exception. I've stayed at the hotel in June and had a complaint about...More
Management response:Responded 29 July 2016
Thank you for your honest feedback. We make every effort to instill the highest standards for guest satisfaction with our staff, and sincerely apologize for not being treated with the upmost respect. This issue has been addressed with the employee. We hope that this incident...More