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Holiday Inn Express & Suites Orem-North Provo

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Traveller (14)
Room & Suite (21)
Dining (1)
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Overview
  • Excellent52%
  • Very good33%
  • Average9%
  • Poor5%
  • Terrible1%
Travellers talk about
“pancake machine”(9 reviews)
“front desk”(33 reviews)
“room was clean”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express & Suites Orem-North Provo
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (235)
There are newer reviews for Holiday Inn Express & Suites Orem-North Provo
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116
75
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4
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116
75
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12
4
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All reviewspancake machinefront deskroom was cleanqueen bedneeded a place to staybiscuits and gravystudent housinggas stationbusiness centera long road tripnice hotelnewer hoteltop floorparking lotwould stay here againdesk staffwell taken care
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11 - 15 of 229 reviews
Reviewed 28 October 2017

When we arrived at 5 PM, our reservation package was not prepare which is contrary to Intercontinental policy for upper level travelers. Not only that the room had not be cleaned and we had to wait a 1/2 hour to actually use the room. A...More

Thank Ken R
Response from Diane R, Director of Sales at Holiday Inn Express & Suites Orem-North ProvoResponded 31 October 2017

Thank you for taking the time to write a review of our hotel. I want to say that I am so sorry that your reservation package was not quite ready when you arrived at our hotel. We take pride in always delivering the best for...More

Reviewed 23 October 2017

STAY HERE!! Seriously the best hotel I've ever stayed in. Staff was super friendly and helpful. The housekeeping staff does an amazing job. Everything was spotless. Breakfast consisted of eggs, breakfast meats, hot and cold cereals, fruit and breads. The beds were so comfortable I...More

Thank Aubrey A
Response from Diane R, Manager at Holiday Inn Express & Suites Orem-North ProvoResponded 31 October 2017

Thank you so much for taking the time to write a review about our hotel. We are so glad to hear that you enjoyed your stay so much! We are very glad to hear that you enjoyed our beds. We work hard to make sure...More

Reviewed 15 October 2017

Would say a typical Holiday Inn Express until we could not move the shower doors to close them. When we called the front desk she said she would put in a maintenance request in the morning. We asked about changing in rooms and it was...More

Thank ManyRoadsTraveled
Response from Diane R, Director of Sales at Holiday Inn Express & Suites Orem-North ProvoResponded 17 October 2017

Thank you for sharing your comments about your recent stay. We sincerely apologize that the shower doors were not closing properly. We take comments such as these very seriously and make every effort to correct the problem. We regret this situation was not addressed immediately...More

Reviewed 7 October 2017 via mobile

Front desk staff were very friendly however although we asked for a room with a view of the mountains we got the car park at the front entrance . We could see and heR everyone coming and going! This was not a problem until later...More

Thank megeenmurray
Response from Diane R, Director of Sales at Holiday Inn Express & Suites Orem-North ProvoResponded 9 October 2017

Thank you for recognizing the friendliness of the front desk staff and our attention to problem solving. We make every effort to accommodate all of our guests' requests. With regard to the view, the closer mountain range is the Wasatch, which is directly east of...More

Reviewed 24 September 2017 via mobile

This place is awesome! We actually left our other hotel and checked into this one. The breakfast is awesome and they even have high chairs! The rooms are so clean and the staff is very friendly.I highly recommend this place! We will be staying here...More

Thank Amber W
Management response:Responded 25 September 2017

Thank you for your comments regarding the cleanliness of our hotel and the quality of our breakfast. We appreciate your recommendation and loyalty to our property, and we look forward to serving you on your next stay.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 90 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 90 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (21)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
azalice1
20 March 2018|
AnswerShow all 5 answers
Response from Rebecca C | Property representative |
Hello azalice1, Lindon is 3 exits North of our property. Which is roughly about 3 to 4 miles. Thank you!
0
Votes
Jacob P
17 August 2017|
Answer
Response from DAR1970 | Reviewed this property |
I think 10pm
1
Vote
Room Tips
"Select another hotel"
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"Don't bother with the kitchenette and get a top floor, end room to minimize the lack of insulation in the..."
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"This hotel is very close to train tracks and the highway, ask for a room away from the tracks and highway."
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"The 3rd and 4th floors are quiet."
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