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TownePlace Suites Provo Orem

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#2 of 10 Hotels in Orem
Certificate of Excellence
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135 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Provo Orem
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Showing 132: English reviews
Las Vegas, Nevada
Reviewed 8 January 2016

Excellent hotel in every respect. We stayed between Christmas and New Year's. No complaints about anything. In fact, nothing but positive interactions with staff. Facilities are very clean and nice too. Used pool and hot tub - clean and warm/hot! It was -4 F outside - indoor hot pool and jacuzzi a must!

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Helpful?
1Thank Geo V
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your comments! I am so pleased that you enjoyed your stay and we hope to have you back again soon. Mark Stoddard General Manager

Saint Augustine, Florida, USA
Reviewed 26 December 2015

Very accommodating, wonderful to work with. Rooms spacious, nice to stay with family. Reasonable rates, clean and centrally located. Will stay again! Breakfast is fine, as expected. Have found all staff to be exceptional.

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Helpful?
Thank Laura W
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your kind works. I am so pleased that you enjoyed your stay and I am especially thrilled that our staff took great care of you. Please come and stay again! Mark Stoddard General Manager

Anchorage, Alaska
Reviewed 24 December 2015

This is a nice hotel. It is clean and the staff is extremely friendly and polite. I love that the room we stayed in had a kitchenette. Its nice to have a fridge to keep snacks and drinks in. The fridge is not a tiny unit. It was a good size. The kitchenette came with all the pots and pans...

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Helpful?
1Thank A-Eland
Corvallis, Oregon
Reviewed 16 December 2015

Rooms were quite nice, clean. Breakfast nothing special but it sufficed. Staff were very matter of fact. When checking in ran of a rote greeting so fast that I couldn't get it all. Turned around to ask a question and she was already gone. Never did get an answer. The "business ctr" is two computers in the breakfast area. And...

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Helpful?
Thank denber2014
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share your thoughts on Tripadvisor. I am glad that your stay was pleasant but I am very disappointed that we fell short on our service. We pride ourselves on delivering excellent customer service and that is what our guest should expect. We are using your comments as a training tool so that we can...

Reviewed 1 December 2015

During my career I have stayed at many hotels and this was one of my best experiences. The staff was consistently friendly and helpful. More than that, each and every one went out of their way to assist in any way they could during our week long stay. The facility was very clean, the maintenance was excellent, and what we...

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Helpful?
Thank Jack B
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your kind comments! I am so glad that our fantastic team took such great care of you and your family and we truly appreciate you sharing that on Tripadvisor! We take a lot of pride in the way we treat our guests and it is very rewarding to see that our team's efforts are recognized and appreciated....

Lexington, Kentucky, United States
Reviewed 1 December 2015

My first night at the hotel there was very loud banging and stomping coming from the room directly above mine...at 1AM. I called the front desk and the concierge said she would call the room and let them know to quiet it down. Half hour later the banging is still going on so I called again. This time the lady...

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Helpful?
1Thank MisterK2013
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you so much for sharing your experience. I am embarassed that we dropped the ball with your stay. We pride ourselves on our customer service but we obviously did not deliver with your stay. Please accept our deepest apologies on behalf of myself and the entire staff. I would like to make this right for you. Please contact me...

Sydney, Australia
Reviewed 28 November 2015

Stayed here just one night. Hotel is fine, as you expect from TownePlace suites. Next door is a gas station and there are a few restaurants very close. University Mall is about 10 mins south and includes theatres and a Costco.

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Helpful?
Thank BrianH40
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share a review. We are so pleased that you enjoyed our location and great value. Please come again soon! Mark Stoddard General Manager

Emery, UT
Reviewed 25 November 2015

We have used this hotel on multiple occasions for single night stays and extended stays. Easy access, it is right off the interstate, but I never noticed any noise when sleeping. We travel with pets and they have plenty of grass for them to do their thing. Breakfast is nice with a good variety of the basics. Internet speed was...

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Helpful?
Thank russt66
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

We are so appreciative of your repeat business! We depend on our repeat guests and I am so glad that our great staff has taken good care of you and that you enjoy our hotel. Please come and stay again soon! Mark Stoddard General Manager

Twin Falls, Idaho
Reviewed 12 November 2015 via mobile

Stayed here while in town for a funeral. The staff was great. Maddison was super. She always said hi, remembered our names, and always had a super smile on her face. She really lives the spirit of hospitality. Super clean as well. They just had the carpet and drapes cleaned and the entire hotel was so fresh. I will be...

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Helpful?
1Thank El_Chavo_2
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your comments! I am sorry to hear that you were here under sad circumstances but I am so pleased that the staff provided great service. Thank you for recognizing Madison, she is great! Please come and stay again soon. Mark Stoddard General Manager

Reviewed 4 November 2015 via mobile

We thoroughly enjoyed our stay at this hotel. Everything was very clean and comfortable. Breakfast offered many choices and food was tasty. Every staff person we encountered was very friendly, including the night staff that helped us at 3am. Madison at the front desk was great to work with and we plan to call this our home away from home...

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Helpful?
Thank T N
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying. I am so glad your stay was 'Great'! I am especially happy to read your comments about Madison and our other team members. Everyone here really makes an effort to provide excellent service. Please come again! Mark Stoddard General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The TownePlace Suites Orem by Marriott gives you easy access to the I-15 freeway and is conveniently situated within 1 mile of Symantec, Mozy, Utah Valley University, Timpanogos Hospital, and Access Data. This hotel allows you to experience all that Utah Valley has to offer including Timpanogos Storytellers Festival, Sundance Ski Resort, Thanksgiving Point, Timp Harley Davidson, and Brigham Young University. We are Utah Valley's first choice for long term business travel or families in need of temporary residential living. This extended-stay hotel helps you balance work and life as you like, with the comfort, and flexibility you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. Guests will enjoy our complimentary breakfast and relax by our indoor pool. Come enjoy the suite life at the TownePlace Suites Provo Orem. ... more   less 

Additional Information about TownePlace Suites Provo Orem

Address: 873 N 1200 W, Orem, UT 84057-3552
Region: United States > Utah > Wasatch Range > Orem
Price Range: ₹ 6,334 - ₹ 9,263 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Provo Orem 2.5*
Number of rooms: 100
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Provo Orem staff and other travellers.
4 questions
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Fruitland
10 months ago
Sacramento, California
over a year ago
Salt Lake City, Utah

See all questions (4)

Questions? Get answers from TownePlace Suites Provo Orem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 402 has a beautiful view of the mountains (but also a bit of freeway noise).”
 of 5 bubbles MMPJMH, 24 Sep 2016 | Read review
“East side room will keep you opposite of the freeway and just a bit quieter.”
 of 5 bubbles scottmA670NK, 12 Jul 2016 | Read review
“The two bedroom suite was perfect!”
 of 5 bubbles nowlandfam, 3 Jun 2016 | Read review
“East facing rooms on the 4th floor are a little quieter and have the best view.”
 of 5 bubbles DataMom, 25 May 2016 | Read review
“The "mountain view" is supposed to be the best room.”
 of 5 bubbles geov228, 8 Jan 2016 | Read review
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