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TownePlace Suites Provo Orem

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#2 of 10 Hotels in Orem
Certificate of Excellence
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TownePlace Suites Provo Orem
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142 Reviews from our TripAdvisor Community

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Showing 139: English reviews
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Dublin, Georgia
Reviewed 2 days ago NEWvia mobile

First time here. Checked in at 10:30 pm. Ample, well lit parking. Close to the Interstate and grocery stores, pharmacies, fuel and restaurants. Very friendly and professional welcome and staff. Quiet location, free WiFi and modern appliances. Good breakfast.

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Helpful?
Thank CobaltConnection
Haddam, Connecticut
Reviewed 12 March 2017

We got here at 2am, the staff was very nice and helpful. The breakfast was very good. Room was huge, bed was very comfy. It's very close to everything. Only problem the last night the staff missed our room but it was all good, no biggy we were leaving the next day. We had to ask for more towels but...

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Helpful?
Thank sjryon2017
Management response:

Thank you for your excellent review of our hotel! I apologize for the missed housekeeping service on your final night, I will be sure to address this with our team. I am glad that you were able to enjoy our rooms and property overall. We do offer rooms that are quite large since we are a TownePlace Suites and it...

Trinidad
Reviewed 6 March 2017

We stayed here for a little over a week and enjoyed every moment. The breakfast on mornings were really good with a fair variety of items to choose from. The rooms were well kept and the staff very friendly and helpful. The view of the mountains was superb.

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Helpful?
Thank Geeta A
Management response:

Thank you for your review! Our hotel really does have a great view of the mountains off to the East side of the property. I am glad that you were able to enjoy both the property and the scenery during your stay. We try to have a breakfast that meets the wide variety of needs that our guests have and...

Reviewed 5 March 2017 via mobile

Arrived at 2am and front desk was courteous and helpful. Rooms look renovated. New appliances. So new closet was not finished (pic). Overall great night after a long drive. Free Breakfast was what should be expected. Eggs, sausage patties, nothing special but clean facilities and friendly staff.

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Helpful?
Thank Dthstr
Management response:

Thank you for taking time to review us! Our night staff has been known to be alert and courteous despite it being so late! I am glad to hear that you enjoyed our newly renovated rooms along with everything that they offer. I apologize for the uncompleted closet, we did have just a few of those in the hotel there...

Saint Augustine Beach, Florida
Reviewed 23 February 2017

The majestic beauty of Utah – and the hospitality of the Orem TownePlace Suites – have called out to us and lured us back 3 times over the past 13 months, for a total of 56 nights here. What a very special atmosphere GM Mark Stoddard and his team have created… from the hot and tasty breakfast served up with...

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Helpful?
Thank MMPJMH
Management response:

Thank you for your wonderful review! It really motivates our team to see that they are impacting guests in the way that they impacted you during your stay. It is always special for the staff to see that their efforts are being recognized by our guests and that they are appreciated; for this, I thank you for your kind words....

Reviewed 29 January 2017

This is a smaller format version of the Residence inn. Everything worked great. The bed was comfortable. The small kitchen format was very functional. Was able to cook dinner and work in the office area. Will stay again.

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Helpful?
Thank cyeack
Management response:

Thank you for your comments! Yes, our property is very similar to that of a Residence Inn. I am glad to hear that the layout of our room met your needs sufficiently. Thank you for your feedback and we hope to see you again! Walker Belliston Assistant General Manager

Bangor, Maine
Reviewed 19 January 2017

I have stayed in this hotel before, when traveling for work, and will certainly continue to do so. It's been about a year since I was here last and they have finished their new rooms on the 4th floor. The one I'm currently in, my surprise upgrade, is BEAUTIFUL. Probably one of the most spacious hotel rooms I've ever seen....

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1Thank Jessica M
Management response:

Thank you for reviewing our property! I am glad to hear that you had a great stay with us. Our renovation is now completely done and all of our rooms look like that of the one that you stayed in. We hope to have the opportunity to serve you again when your travels bring you back this way! Walker Belliston...

Reviewed 23 October 2016 via mobile

Always a wonderful stay. The employees bend over backwards for me anytime I have a need. Travis is particularly helpful, and very consistent in being awesome! I stay here every time I'm in Orem. The beds are amazing too.

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Helpful?
Thank Brian G
Management response:

Thank you Brian for reviewing our hotel! It is always great to hear of the positive experiences that our guests have with our associates. We are glad that we are able to consistently meet your expectations and are grateful for your business. As always, let us know if there is anything that we can do to help in any way....

Saint Augustine Beach, Florida
Reviewed 24 September 2016

This is our 3rd time here (2 of them for extended stays) and it's always just the absolute best: staffers like Taylor and Caitland, housekeepers like Pong, they are all friendly and oh so helpful... the indoor pool/jacuzzi are warm and inviting... fitness room has free weights and a scale... breakfast always features apples and bananas along with the famous...

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Helpful?
Thank MMPJMH
Management response:

Thank you for your wonderful feedback on our hotel! Although the physical property is important, we really try to make sure that our hotel is set apart by an incredible staff. It is great to hear that we are succeeding in this area by providing exceptional service. We look forward to your next visit with us! Walker Belliston Assistant General...

Grove City, Ohio
Reviewed 19 September 2016 via mobile

Room had a view of the roof top, Fairfield Inn and parking lot. There are rooms on the other side that face a mountain. Full kitchen with a grocery store across the street. If you like to save money by cooking in this is the place. There is a grill on the patio that guests can use. Just the bare...

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Helpful?
Thank Sharleen N
Management response:

Thank you for taking time to review our hotel! Your review is a great overview of some of the items that our hotel offers. The kitchens and grill really are a great thing to have, especially for those that prefer to cook their own meals in our rooms. I apologize for the missed service that you experienced during your stay...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The TownePlace Suites Orem by Marriott gives you easy access to the I-15 freeway and is conveniently situated within 1 mile of Symantec, Mozy, Utah Valley University, Timpanogos Hospital, and Access Data. This hotel allows you to experience all that Utah Valley has to offer including Timpanogos Storytellers Festival, Sundance Ski Resort, Thanksgiving Point, Timp Harley Davidson, and Brigham Young University. We are Utah Valley's first choice for long term business travel or families in need of temporary residential living. This extended-stay hotel helps you balance work and life as you like, with the comfort, and flexibility you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. Guests will enjoy our complimentary breakfast and relax by our indoor pool. Come enjoy the suite life at the TownePlace Suites Provo Orem. ... more   less 

Additional Information about TownePlace Suites Provo Orem

Address: 873 N 1200 W, Orem, UT 84057-3552
Region: United States > Utah > Wasatch Range > Orem
Price Range: ₹ 6,232 - ₹ 10,858 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Provo Orem 2.5*
Number of rooms: 100
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Provo Orem staff and other travellers.
4 questions
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Fruitland
over a year ago
Sacramento, California
over a year ago
Salt Lake City, Utah

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Questions? Get answers from TownePlace Suites Provo Orem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good kitchen, good pool, nice staff”
sjryon2017, 12 Mar 2017 | Read review
“Stay on the higher floors for great view!”
GeetaA_13, 6 Mar 2017 | Read review
“Room 402 is a King 1-bedroom, with oven and windows for a breeze and the spectacular mountain views.”
MMPJMH, 23 Feb 2017 | Read review
“As far as I know, the 4th floor has the new rooms. Join Marriott Rewards for free upgrades!”
JessAllAround, 19 Jan 2017 | Read review
“Room 402 has a beautiful view of the mountains (but also a bit of freeway noise).”
MMPJMH, 24 Sep 2016 | Read review
5 of 5