Comfort Inn & Suites Orem - Provo
427 W University Pkwy, Orem, UT 84058-7364
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Comfort Inn & Suites Orem - Provo
Updated 02/06/20
About
#7 of 10 in Orem
Location
Cleanliness
Service
Value
Our convenient location off Interstate 15, cozy accommodations and friendly service make our hotel in Orem, Utah your ideal lodging destination. Amenities include: Free WiFi Free hot breakfast Free parking Indoor heated pool and hot tub Fitness center Guest rooms feature: Microwave and refrigerator Coffee maker Flat-panel TV It doesn’t matter if you’re here for work-related reasons or looking for a vacation hotel, we have you covered at the Comfort Inn & Suites®. Our hotel in Orem, Utah gives you easy access to the area’s top attractions like: Sundance Movie Festival Brigham Young University–BYU Utah Valley University–UVU Provo Canyon Bridal Veil Falls Remember that you are eligible to earn rewards including free nights and gift cards with our Choice Privileges® Rewards program.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Meeting rooms
Spa
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Spanish
Location
Full view
44Car recommended
Grade: 44 out of 100
18Restaurantswithin 1 km
2Attractionswithin 1 km
111Reviews2Q+A19Room tips
Reviews
Traveller rating
- 35
- 35
- 17
- 14
- 10
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Language
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I made my reservations through the website and used points so I reserved a king suite since the amount of points for the suite was the same as a regular room. I was not at all disappointed. Our room was large and very clean. The bed was comfortable and so were the pillows. Wii fi was very good - no problems. Breakfast was average. A good overnight stay.
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Date of stay: September 2021
Location
Cleanliness
Service
Helpful
Empty parking lot. Property looked clean and was quiet but the front desk clerk was a lot less than welcoming. I don't need to be pampered, but there's a big difference between "I need your drivers' license and credit card" and "May I please see your drivers' license and credit card." The entire interaction was difficult and stressful. I'd rather sleep in my car!
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Date of stay: September 2021
Helpful
This property was very dirty and unkept. The front desk staff was not knowledgeable about the property and did not get off of the front desk chair to answer questions. Instead the answers were "I don't know or we are out" I was afraid to take my shoes off in the hotel room and the room smelled like stale cigarette smoke. The front desk response was " we are getting the carpets cleaned this week". All that did was bring the dirt to the surface of the carpet. The location is terrible to get in and out of due to traffic and the route from the hotel to get onto University Pkwy. Choice Hotels needs to rethink to have this hotel as one of their locations. What hotel does not offer coffee 24/7 or have extra coffee packets available for your room. There were no pool towels in the pool area. The front desk response was "they must be in the laundry. The wifi is a joke. Plan on finding an open wifi from the apartments next store.…
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Date of stay: October 2021Trip type: Travelled
Location
Service
Sleep Quality
Room Tip: Simple, don't book the hotel
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1 Helpful vote1 Repost
Helpful
Nice, clean hotel that is good for dogs and within walking distance of a Walmart and restaurants. The staff here was so accommodating and kind! I’ve been to many comfort inns and this was one of the nicest and cleanest
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Date of stay: July 2021Trip type: Travelled
Helpful
So usually the first floor is a prime location. Not in this hotel. We stayed in room 112 you could hear everything that went on in the lobby, the pool, the breakfast area and outside. This should be a utility closet. Talk about no sleep. Then the light bulbs burnt out in the lamp so I went to the front desk and they asked me what kind of bulb do I need seriously this is their hotel shouldn't they know. Back to the room there is no trash can in the room that has the shower and toilet so we moved one into there making it where there wasnt one in another location that needs one. I will not stay here again. I need sleep so i can be a safe driver. If reading this review and want to know about how clean everything was dont look to close. Where the towel is hung on the back of the bathroom door was a black pubic hair. Also at the main desk the doorway is grimy. If your going to clean clean everything and do it correctly. I seriously doubt this place would pass a white glove inspection…
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Date of stay: July 2021Trip type: Travelled
1 Helpful vote
Helpful
Property is in very good shape. Clean room and comfortable bed. Plenty of parking spot. Very quiet during the night. Friendly front desk staff. Close to food and gas stations. Good stop before Salt Lake City.
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: Back side is quiet
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Helpful
If you go outside of the hotel, you will get a beautiful view of a beautiful lake! There is a Krispy Kreme in the same driveway and a Walmart down the street! Beautiful place! We unfortunately travelled when the COVID kept a lot of places from serving breakfast, so hopefully, we will get a chance to see what the hotels serve when at their best.
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Date of stay: June 2020
Value
Rooms
Service
Helpful
Response from Stephanie Sundrud, General Manager at Comfort Inn & Suites Orem - Provo
Responded 23 Jul 2020
Dear Q6608OUsandyp, We truly appreciate you taking the time to leave a review on the Comfort Inn & Suites Orem. The staff here at Comfort Inn & Suites continuously strives to create memorable moments with our guests. We stand by our commitment to serving our guests to our best ability and hope to always exceed your expectations. We are very grateful that you would take the time to leave such a descriptive review! We look forward to being your hosts again soon. Best Regards, Stephanie Sundrud General Manager Comfort Inn & Suites, Orem 801-431-0405
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Bed was good, bathroom great. The breakfast was a sack with muffin, bar a nd orange juice. The COVID cautions were implemented and followed. The WIFI was fast and then almost stopped. Obviously the router was allowing one streamer to rend all others basically to be handicapped. This is a security 101 problem to allow one to user to block all others. I give a 5 becuuse many hotels have this same problem. They have cheap routers.
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Date of stay: July 2020
Location
Cleanliness
Service
Helpful
Response from Stephanie Sundrud, General Manager at Comfort Inn & Suites Orem - Provo
Responded 9 Jul 2020
Dear BernieKam, Thank you for taking a moment to comment on your recent stay at the Comfort Inn & Suites Orem. We appreciate your feedback, as it helps us more than you know. We stand by our commitment to serving our guests to our best ability and strive to always exceed your expectations. We are actually in the process of starting an update to our guest WiFi so hopefully, the next stay will be even better! We hope to see you again when traveling to Orem. Best Regards, Stephanie Sundrud General Manager Comfort Inn & Suites, Orem 801-431-0405
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Overall, I had a pleasant stay here. The room was clean and comfortable. I was traveling with a cat and need a pet-friendly hotel. They were accommodating of that. There are many restaurants down the street, so I had options without having to drive a lot. The price was fair for what I received. I would likely stay here again.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Stephanie S, General Manager at Comfort Inn & Suites Orem - Provo
Responded 12 Dec 2019
Dear Shane W, Thank you for taking a moment to comment on your recent stay at the Comfort Inn & Suites Orem. We appreciate your feedback, as it helps us more than you know. We stand by our commitment to serving our guests to our best ability and strive to always exceed your expectations. We hope to see you again when traveling to Orem. Best Regards, Stephanie Sundrud General Manager Comfort Inn & Suites, Orem 801-431-0405
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This hotel has a free hot breakfast buffet. I could not eat the eggs, the scrambled eggs smell strange. They also have meat,cereal, yogurts, pastries. You can hear people in the halls. The management is very nice, beds and showers are good. Nice pool.
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Date of stay: November 2019Trip type: Travelled
1 Helpful vote
Helpful
Response from Stephanie S, General Manager at Comfort Inn & Suites Orem - Provo
Responded 8 Nov 2019
Dear dianne b, Thank you for choosing to stay at the Comfort Inn & Suites and for allowing us to serve you and those traveling with you. I appreciate your willingness to fill out a review as your comments help us more than you know. I want to apologize for your displeasure with our breakfast items. We strive to have every guest enjoy all the amenities we offer, including our varied selections of complimentary breakfast foods, and we are sorry to hear that you did not. I am so glad that you enjoyed your stay with us. We hope to see you again when traveling to the Orem area. Best Regards, Stephanie Sundrud General Manager Comfort Inn & Suites, Orem 801-431-0405
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PRICE RANGE
$95 - $132 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
orem comfort inn, comfort inn orem
FORMERLY KNOWN AS
Fairfield Inn
LOCATION
United StatesUtahWasatch RangeOrem
NUMBER OF ROOMS
77
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Claim Your Listing Frequently Asked Questions about Comfort Inn & Suites Orem - Provo
Which popular attractions are close to Comfort Inn & Suites Orem - Provo?
Nearby attractions include Roots of Knowledge (1.1 km), Get Air Hang Time (0.6 km), and UCCU Ballpark (0.8 km).
What are some of the property amenities at Comfort Inn & Suites Orem - Provo?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn & Suites Orem - Provo?
Top room amenities include air conditioning, a refrigerator, and a fireplace.
What food & drink options are available at Comfort Inn & Suites Orem - Provo?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn & Suites Orem - Provo?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites Orem - Provo?
Conveniently located restaurants include Krispy Kreme Doughnuts, Chili's Grill & Bar, and Thai Evergreen.
Are there opportunities to exercise at Comfort Inn & Suites Orem - Provo?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn & Suites Orem - Provo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Inn & Suites Orem - Provo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn & Suites Orem - Provo offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Comfort Inn & Suites Orem - Provo?
The staff speaks multiple languages, including English and Spanish.