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Hampton Inn and Suites Orem

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#1 of 10 Hotels in Orem
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Hampton Inn and Suites Orem
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538 Reviews from our TripAdvisor Community

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Showing 533: English reviews
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Idaho Falls, Idaho
Reviewed 1 week ago

We stay here frequently when in the Provo/Orem area for business and personal travel. It has always been clean and friendly, and this stay was no exception. Our only sad point was the pool was being remodeled and my 6-year-old was very disappointed. Swimming is always the highlight of his hotel experience. Would have been nice if it had specified...

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Helpful?
1Thank bsulik
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thank you for a very kind and understanding review. I know how much of a disappointment it is for the kids when the pool isn't available. We do have a posting on most of the booking sites mentioning that the pool is under renovation, but my apologies if it wasn't mentioned when you booked. I hope you'll come back again...

Billings, Montana, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 20 December 2016

Was here for business and location was excellent. Close to shopping and restaurants. Staff was very friendly and helpful. Breakfast was good and love the warm cookies at night. Clean room with nice bedding.

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1Thank Tammy H
About Hotel's Favourite Review
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thanks for writing such a positive review! I hope we'll see you again next time you come to Orem!

Moraga, California
Reviewed 2 weeks ago

Having stayed at a few Hampton properties, I thought that I had a pretty good sense of what to expect, but was somewhat intrigued by prior reviews for this property, which led to my booking this for a long weekend visit to Orem. I assumed that some of the positive reports were exaggerated, as sometimes happens. Having just returned from...

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Helpful?
Thank djm94556
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Wow! Thank you soooo much! Such kind words are truly appreciated by so many here at the hotel that work hard every day to do things right! I'm also very happy to mention that our bathrooms are currently being renovated to give them the update needed. Please come back again to see the changes underway. Until then, safe travels.

Austin, United States
Reviewed 3 weeks ago

This hotel is all about location. Hampton Inn's are pretty consistent. This one is clean and very well kept. It has an Ihop in the parking lot, and a Walmart within walking distance (about 4 minutes). Most of the rooms have spectacular views of the mountains. I would stay at this hotel again.

Review collected in partnership with Hampton
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Helpful?
Thank Ryan T
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

We really appreciate your review; and the great scores given! I hope we will indeed see you again!

Cincinnati, United States
Reviewed 4 weeks ago

Staff was friendly and helpful Room and Inn were Clean Inside and Out Easy on and off Highway Good selection of places to eat and shop close to Inn Good part of town Felt safe (Location and General public)

Review collected in partnership with Hampton
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Helpful?
Thank O5241PIjamesb
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thank you for a very nice review! Please come back and visit again.

Reviewed 4 weeks ago

Nice location but a little noisy and dirty wash cloth left in tub and because of a last minute change of my business trip, I didn't make an advance reservation. I checked in and asked if there was a room available and there was. However, the price was higher that the online price. I would have thought since I was...

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Helpful?
Thank Ted S
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

I'm very sorry that your stay was not to the standard it should have been. I hope you'll consider giving us another try, and thank you for providing information that will help us correct any needed issues.

Green River, United States
Reviewed 4 weeks ago

While Hampton Inn and Suites hotels are very nice, at this particular location it was not. The staff was not pleasant or accommodating. In the event you forgot something at home, this hotel does not provide courtesy items. You have to pay for everything you forgot. The bathroom sink was clogged. The weight of the comforter was extremely heavy.

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Helpful?
Thank francoisec586
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

I'm so sorry to hear that the staff was not "pleasant or accommodating". We try very hard to make every guest happy, but it sounds like we failed you on this trip. I must admit that I'm a little confused however regarding your statements that we don't provide courtesy items. We certainly shouldn't charge for a toothbrush, comb, toothpaste, shampoo,...

Salinas, United States
Reviewed 4 weeks ago

This Hampton inn has a fabulous staff, and very spacious rooms. The staff is very welcoming and considerate. The rooms are very spacious, clean and quiet. Conveniently located just off the highway, within easy walking or driving distance to restaurants. A good choice for a good nights stay.

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Helpful?
Thank 961jamiekk
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

It makes my day when I hear that our staff made someone feel welcome! Thank you so much for a wonderful review! Please come back again.

Louisiana
Reviewed 4 weeks ago

I arrived a few hours early and check in was not a problem. The location is right off the interstate, so it is easy to locate. Management was helpful throughout my stay. Keep up the stellar work yall!

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Helpful?
Thank yeahright555
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

Thank You! We'll keep working hard to earn your business!

Payson, Arizona
Reviewed 21 February 2017

Place was AWESOME night manager was best ever. Good breakfast clean rooms quiet atmosphere and friendly staff. Would definitely recommend to anyone that they should stay here. Good location close to everything

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Helpful?
Thank N643YXrichardh
utahjazzfan, General Manager at Hampton Inn and Suites Orem, responded to this review

No....You're Awesome! Thanks for a fantastic review! :) Come back soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn and Suites Orem

Address: 851 W 1250 S, Orem, UT 84058-5986
Region: United States > Utah > Wasatch Range > Orem
Price Range: ₹ 6,217 - ₹ 11,846 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Orem 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hampton Inn And Suites Orem Hotel Orem
Hampton Inn Orem
Orem Hampton Inn
Hampton Inn Hotel Orem
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Orem staff and other travellers.
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Questions? Get answers from Hampton Inn and Suites Orem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor rooms opposite from the freeway side would reduce noise.”
 of 5 bubbles djm94556, 12 Mar 2017 | Read review
“I had stayed a year earlier at this same place, and was equally impressed.”
 of 5 bubbles jbseeg, 27 Aug 2016 | Read review
“lower corner room was huge”
 of 5 bubbles Redman67, 30 Jun 2016 | Read review
“We were on the 4th floor. The west side is next to the highway, but it was fairly quiet.”
 of 5 bubbles jennifersC3778LS, 28 Jun 2016 | Read review
“get high room facing College”
 of 5 bubbles Redmonder, 6 Jun 2016 | Read review
5 of 5