We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Zermatt Resort & Spa, A Trademark Collection Hotel

Save
Traveller (216)
Room & Suite (250)
Pool & Beach (51)
Nearby Hotels
See allSee all
Overview
  • Excellent52%
  • Very good21%
  • Average13%
  • Poor9%
  • Terrible5%
Travellers talk about
“park city”(104 reviews)
“zermatt resort”(87 reviews)
“deer valley”(23 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
4 Star Hotel
All hotel details
Nearby Hotels
See allSee all
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 78.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Midway hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "58c43e5f10a04703ab3a58dc4609455b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":576975,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[39649717],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":78,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"58c43e5f10a04703ab3a58dc4609455b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":93,"lowestMetaPrice":78,"additionalPartner":false,"highestMetaPriceDisplay":93,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":93,"lowestMetaPrice":78,"highestMetaPriceDisplay":93,"hotelName":"Zermatt Resort & Spa, A Trademark Collection Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU4YzQzZTVmMTBhMDQ3MDNhYjNhNThkYzQ2MDk0NTViIiwiQUlLIjoiM2VkZDQzMDVjZmRmNDY1YTlhOGNiZjI2ZGFlZTgwODcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$ 78", "hasDates": true, "hacComplete": true, "contentIdMappings": {"39649717":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (765)
Filter reviews
759 results
Traveller rating
385
162
101
71
40
Traveller type
Time of year
LanguageEnglish
More languages
385
162
101
71
40
Show reviews that mention
All reviewspark cityzermatt resortdeer valleychop housebedroom villasteam roommerry go roundan indoor outdoor poolminiature golfheber cityhot tubtennis courtsswiss alpsconference centerrooms are niceshuttle servicefree shuttle
FilterEnglish
Updating list...
1 - 5 of 759 reviews
Reviewed 1 week ago

Midway is a nice quiet place to stay. There isn’t much to do, or see. We did enjoy our quiet stay. The only downside was the pool was slightly dirty, and the water was just a little too chilly. I think it would have been...More

Review collected in partnership with Trademark Hotels
1  Thank dejesusash
Reviewed 1 week ago

We have come to this Hotel multiple times. Room furniture is starting to show signs of age. We booked a couples massage package for our Anniversary and was billed for the package and then again for the massage. The problem was corrected but it took...More

Review collected in partnership with Trademark Hotels
2  Thank ryanralls
Reviewed 2 weeks ago

Tucked on the side of a mountain surrounded by more mountains in a Swiss setting, this Hotel is my favorite in the entire world. I go at least twice a year - even though I only live one hour away! I go once with my...More

Review collected in partnership with Trademark Hotels
1  Thank bodyscanwellness
Response from groupleaderinPC, Guest Relations Manager at Zermatt Resort & Spa, A Trademark Collection HotelResponded 2 weeks ago

Thank you so much for taking the time to write such a nice review. Your comment about the cinnamon roll is spot on :) We are so glad to hear that you love Zermatt - it really is a magical place - we love it...More

Reviewed 2 weeks ago

Beautiful hotel, great customer service, lots of activities included, great food. My only complaint was the booking process over the phone. They couldn’t understand me and I couldn’t understand them the first time. The second time I called I was promised rooms next to each...More

Review collected in partnership with Trademark Hotels
1  Thank Emily P
Response from groupleaderinPC, Guest Relations Manager at Zermatt Resort & Spa, A Trademark Collection HotelResponded 2 weeks ago

Thank you so much for taking the time to write a review and we are so glad to hear that you liked our hotel, the service, the food and the activities. There certainly are plenty of activities to keep people amused year-round. Sorry to hear...More

Reviewed 2 weeks ago

We enjoyed all the different offerings the Zermatt had. We enjoyed the pool and my kids loved the carousel. My wife and kids had a good time. My only complaint would be is it could have been more prepared and cleaned before our stay.More

1  Thank jabby17
Response from groupleaderinPC, Guest Relations Manager at Zermatt Resort & Spa, A Trademark Collection HotelResponded 2 weeks ago

Thank you for taking the time to write a review and we are so thrilled to hear that you enjoyed your stay. The pool and the carousel are tons of fun for young and old. We apologize for the delay getting into your room -...More

View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 80 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$ 80 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveller (216)
Room & Suite (250)
Pool & Beach (51)
Dining (26)
Amenities (55)
Family and Play Areas (1)
Questions & Answers
Ask a question
Amber M
6 February 2018|
AnswerShow all 3 answers
Response from Max J | Property representative |
Check in is at 4 p.m. check out is at 11 a.m.
0
Votes
Amy I
24 December 2017|
AnswerShow all 2 answers
Response from Paul B | Reviewed this property |
I would check with the resort. They could best answer your questions.
2
Votes
willijopro2487
27 August 2017|
AnswerShow all 5 answers
Response from | Reviewed this property |
We had a King but they have both.
0
Votes
Room Tips
"ask for fireplace"
Read review
"The doors to the rooms did close with a slam. Not sure they can do anything about that but you know when you..."
Read review
"The Junior Suite with a fireplace is awesome in the winter..I always try to do corner rooms..room 119 had a..."
Read review
"Our party was in a 2 bed villa, amazing!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing