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Zermatt Resort & Spa

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Zermatt Resort & Spa
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651 Reviews from our TripAdvisor Community

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Showing 645: English reviews
Salt Lake City, Utah
Level Contributor
37 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 1 week ago

Staying at the Zermatt Resort was like staying in grandma's guest bedroom, flowered dust ruffles on the bed and all. We did not enjoy our stay. The room stunk. The bed was uncomfortable. We had a family jumping on their beds until past midnight in the room above us. On the good side, the rooms were clean and the front... More 

Helpful?
Thank utahfamilytravellers
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

Check in was a breeze. The villa was clean and ready. The hot tubs and saunas were working and delightful. The staff were all attentive. Thank you for a great stay! I just wish we had eaten there as well.

Helpful?
Thank V4044AXstephaniel
Midway, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Great environment! Wonderful amenities with awesome waterfall hot tub and all year connected indoor/outdoor pool (nice and warm) event center, conference rooms, two GREAT restaurants, very nice bakery with Italian Gelato, hot spring running through the resort, fly fishing shop with world class fly fishing minutes away, tennis courts, miniature golf, and sand volleyball and a Merry go round for... More 

Helpful?
1 Thank mteig
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

mteig, Thank you so much for your kind review! I'm so pleased you were able to enjoy the amenities we offer and that you felt our resort to be a "trip to Switzerland without the airfare." We love our location and the beauty that surrounds us. We also take pride in the fact that we're only minutes away from world-class... More 

Salt Lake City, Utah
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago via mobile

We stayed at the Zermatt for a company "Winterfest". It is a beautiful Swiss chalet design. Our sweet had two queen beds, a fireplace and kitchenette. While there we walked across the road to the Homestead and went on a horse drawn sleigh ride around the golf course. We went inside the crater swimming pool, but it was so crowded... More 

Helpful?
Thank MindfulMtnMama
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

MindfulMtnMama, Thank you so much for your very kind review! I'm grateful you were able to enjoy your winter trip to Zermatt and enjoy the activities in our surrounding area. Aren't those Ice Castles amazing?! Glad your kids enjoyed the pool. Thank you for bringing the issue with the drain spouts to my attention. I hope you are okay from... More 

Ogden, United States
Level Contributor
7 reviews
Reviewed 4 weeks ago

This is a great place. The beds are wonderful, and the sheets smell so clean and fresh. The staff is amazing. Food is great, too. There is a small merry-go-round for the kids, but I'm not sure when it runs. I never saw anyone on it while I was there. Across the street at the Homestead is a crater that... More 

Helpful?
Thank Colleen P
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Colleen P, Colleen, thank you so much for your kind words! The one thing that can make or break a stay at a hotel/resort is the comfort of the bed and the freshness of the bedding. I'm so happy you were able to experience that. The merry-go-round operates during non-winter seasons. It typically opens sometime in late March-early April and... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 weeks ago via mobile

This is a decidedly mediocre oversized hotel, pitched as a spa. The food is lousy, the pillows are uncomfortable, the television selections are less than what you'd find at a Super 8, the staff is inadequately trained, and the ersatz Swiss styling is an embarrassment. With so many beautiful places to stay down the road in Sundance, don't go to... More 

Helpful?
1 Thank Kathryn S
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Kathryn S, It is truly unfortunate that you found our resort to be an embarrassment. 95% of all other reviews have the complete opposite view of our resort and what we have to offer, the customer service we pride ourselves on, the food quality and options we have, and the list goes on and on. I'm wondering if you were... More 

Salt Lake City, Utah
Level Contributor
238 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 23 October 2016

I felt like the Zermatt was trying to be something and never quite achieved their goal. I guess the goal is to come across as a Swiss resort. The hotel was nice, the employees were very helpful. The room was clean, the grounds were pretty, The kids liked the pool but I didn't feel like it was superior to any... More 

Helpful?
1 Thank Carol L
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Carol L, Thank you so much for writing a review about your stay. As you may have noticed while you were here, the entire town of Midway is Swiss-themed. That is because it was founded by Swiss pioneers. As for the resort itself, we are a Conference Resort/Learning Center. We also pride ourselves on all the activities we offer as... More 

Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 23 October 2016

I wish I'd had more time at the Zermatt. My wife and I traveled up to celebrate my birthday for just one night and we really enjoyed our stay. There was just enough to do on the resort, and plenty to do in the surrounding area. We enjoyed seeing and touching the goats that they keep out back. We also... More 

Helpful?
Thank David T
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

David, I'm so glad you spent your birthday with us! Even though you were here for just one night, it sounds like you took in quite a bit! It's always nice to be able to sleep in a nice, comfortable bed when you're away from home. I'm grateful we were able to make that happen for you. Hope all is... More 

San Antonio, Texas
Level Contributor
3 reviews
Reviewed 20 October 2016

We came up to Utah for a friend's wedding. There were plenty of places to stay in Salt Lake but why would I do that when I could go stay in the mountains and watch the leaves change colors. Honestly, Midway is one of my most favorite places on earth. The location is amazing for outdoor activities and you can't... More 

Helpful?
Thank Marianne C
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Marianne, Thank you so much for an amazing review! Midway truly is remarkable and beautiful, especially during the fall! I'm extremely happy you returned and that your kids have had multiple opportunities to experience Zermatt and all it has to offer. Darin is a great man and a great leader here at Zermatt. I'm grateful that he was able to... More 

Pawleys Island
Level Contributor
3 reviews
3 hotel reviews
Reviewed 17 October 2016

I was there for a business trip. It is a little older, but really was kept well. I was amazed at the view from near by. The resort was nice and fell just short of the 5/5 rating as it still didnt quite have the WOW factor I expected, but did have many extras such as RAZOR/4 wheeler Excursions for... More 

Helpful?
Thank Pawleys2
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Pawleys2, Thank you so much for your kind review! The location is absolutely amazing! I have been able to see and take pictures of some incredible sunrises here. We would love to have your family here! In November and December we have some concert/performances scheduled. Super fun for the entire family! Check it all out on our website! In regards... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Zermatt Resort & Spa

Address: 784 W Resort Dr, Midway, UT 84049
Region: United States > Utah > Midway
Price Range: ₹ 10,569 - ₹ 16,842 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Zermatt Resort & Spa 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Zermatt Resort And Spa
Zermatt Hotel Midway
Zermatt Resort Midway
Zermatt Resort & Spa Midway, Utah
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Questions & Answers

Here's what travellers have asked, with answers from Zermatt Resort & Spa staff and other travellers.
10 questions
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Questions? Get answers from Zermatt Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites in the main building are AWESOME!”
 of 5 bubbles mteig, 1 Nov 2016 | Read review
“The villas can be rented as a couple of rooms with a common living space and kitchen. Wonderful!”
 of 5 bubbles colleenp127, 31 Oct 2016 | Read review
“You won't get a "bad room" here. This isn't a cheap motel where you might have a difficult time resting at night.”
 of 5 bubbles tradeshowoutfitters, 14 Sep 2016 | Read review
“We had a hotel room, suites are also available. $149 with advance registration (early payment too - hotel room).”
 of 5 bubbles pekopper, 25 Jul 2016 | Read review
“Ask for a room on the 3rd floor facing the courtyard, definitely spring for the villa.”
  • courtyard view
  • kitchen and dining area in villa
  • jacuzzi tub in villa
 of 5 bubbles JaimieP739, 25 Jul 2016 | Read review
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