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Zermatt Resort & Spa

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Zermatt Resort & Spa
Zermatt Resort & Spa
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668 Reviews from our TripAdvisor Community

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Showing 662: English reviews
Tallahassee, Florida
Reviewed yesterday NEWvia mobile

Just go to park city and stay in something nicer.... which isn't hard to find. Honestly, it's a dump. Old decor, dusty, dated look and dingy. Maybe it wouldn't be so bad if you didn't have to look at a junkyard outside your window. But even with that view the place needs to be gutted and remodeled.

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Helpful?
Thank marybeth917
Reviewed 3 days ago NEW

I do not write reviews often, but when I feel people have gone above and beyond for me, I take the time to give a well deserved review. My wife and I stayed the night on Valentines Day and we had an incredible experience. The staff was very friendly, and the dinner at Z's was a night to remember. The...

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Thank Jordan H
Reviewed 6 days ago NEW

Stayed there last weekend as a family of 5. Loved the European looks/touch everywhere. Good location, good people, everything is good except one big bummer: bed bugs! It changed the color of everything. Nothing more to say.

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Helpful?
Thank Murphy L
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Murphy L, I have not heard back from you regarding my request to talk. I’m concerned that you did not report this while you were staying with us. I am intimately aware of our rooms and we have never in our history had a guest report of bed bugs. We have done a thorough investigation of all rooms and have...

Reviewed 1 week ago

Large property, so it is a little difficult to get to pool and wellness center. They lock the gates to the pools so you have to walk a long ways to get into the pool area. The pool was heated nicely, we enjoyed the indoor and outdoor pool and hot tubs. The rooms are starting to get out-dated. The sofas...

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Helpful?
Thank Aaron W
Park City, Utah
Reviewed 2 weeks ago

My husband brought me to the Zermatt for a romantic night away and, because we would be swimming in the crater at the Homestead the next day, thought the Zermatt would be perfect. The resort is a huge, largely deserted property with a strange sort of kitschy decor that feels like you entered a teleport back to the 80's. Truly...

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Helpful?
Thank Aglaure
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Aglaure, Thank you for taking the time to share you thoughts on our property and for choosing to stay with us. I'm sorry you feel that our decor is kitschy. Zermatt was built 10 years ago to go along with the Swiss theme of Midway, the town in which we are located. Midway was founded by Swiss immigrants and nearly...

New York City, New York
Reviewed 3 weeks ago

The Zermatt is okay, not great. Yes, it's much cheaper than staying in Park City or closer to other ski resorts, but you get what you pay for. I wouldn't describe this hotel as a resort, because there is not a lot to do on its campus other than sleep. If you do stay here, I recommend paying a bit...

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Helpful?
Thank HannaSolo
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

HannaSolo, Thank you for taking the time to share comments about your experience at the resort. I'm pleased you had a great experience at the spa and enjoyed the relaxation room! We have a number of amenities on site that you can participate in. We have our large and spacious wellness center, which includes dry saunas. We have a full-service...

Key West, Florida
Reviewed 4 weeks ago

I want to like this hotel. The room was large. The water runs hot instantly. TV service is better than usual with a nice variety of channels. The room was well-appointed with decent furniture, including a very comfortable easy chair. The surroundings are quite beautiful. However, there are some areas with rough edges. The water pressure was poor. The maid...

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Helpful?
Thank Paul M
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Paul M., I want to start off by thanking you for taking the time to share comments about your stay with us. I'm grateful you found our rooms to be to your liking and the surroundings beautiful. I do want to apologize for the ice machines not working. Testing on the water was being done that week which didn't allow...

Jax, NC
Reviewed 8 January 2017 via mobile

We went because I got a good deal on a room. The room was just gorgeous and had a fireplace. There were five of us in the room (2 adults and 3 kids) and it was just fine. We ate in the restaurant in the lobby and it was a good meal and priced ok with the kids in tow....

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Helpful?
Thank Meplus03
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Meplus03, So pleased to hear of your wonderful stay with us! So glad the kids were able to enjoy the pool! We really take pride in our restaurants and bakery. Thank you for trying them both out. Thank you so much for staying with us and sharing your experience with us. We look forward to your next visit! Happy New...

Reviewed 8 January 2017

This resort and the staff are wonderful! The resort is half the price of hotels in Park City and well worth the savings! Food was wonderful in all the eateries and the hot tub and pool area were awesome for the kids. We will stay there again when we return.

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Helpful?
Thank Alison S
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Alison, Thank you so much for staying with us and sharing your experience! We really take pride in our pool area. It's great for both kids and adults alike no matter what time of year. Thank you for using our food outlets. So happy you enjoyed them. We also take pride in our customer service. We truly have the best...

Reviewed 6 January 2017 via mobile

We had an amazing time at Zermatt. The staff was very accommodating and the amenities were top notch. Great place for some relaxation in an incredible environment. My wife loved the spa and said the massage was very well done. We will definitely be staying here for another getaway this summer with the rest of the family.

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Helpful?
1Thank Jake F
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Jake, Thank you so much for staying with and sharing your experience with us! I'm extremely happy you found our amenities to be top notch! We love the environment here and are glad you found it the same. Isn't the spa great?? :-) That is truly one of the best around. So anxious to see you again! Happy New Year!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Zermatt Resort & Spa

Address: 784 W Resort Dr, Midway, UT 84049
Region: United States > Utah > Midway
Price Range: ₹ 10,753 - ₹ 15,122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Zermatt Resort & Spa 4*
Number of rooms: 350
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Also Known As:
Zermatt Resort And Spa
Zermatt Hotel Midway
Zermatt Resort Midway
Zermatt Resort & Spa Midway, Utah
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Questions & Answers

Here's what travellers have asked, with answers from Zermatt Resort & Spa staff and other travellers.
11 questions
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Portland, Oregon
1 month ago
6 months ago

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Questions? Get answers from Zermatt Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Penthouse Suites are a must! Very nice!”
  • View from private deck!
 of 5 bubbles 590jordanh, 16 Feb 2017 | Read review
“I would stay in the main lodge for better access to activities”
 of 5 bubbles I5470VVaaronw, 10 Feb 2017 | Read review
“Ask for a room with a mountain view -- some of them look out onto the loading dock.”
 of 5 bubbles HannaSolo, 25 Jan 2017 | Read review
“Always (no matter hotel) ask for top floors, away from elevators and stair wells. This will help reduce noise traffic.”
 of 5 bubbles angelapF8252MV, 7 Dec 2016 | Read review
“Ask for room in the main area and not the villa. The walk is long.”
 of 5 bubbles TagTexas, 7 Dec 2016 | Read review
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