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Zermatt Resort & Spa

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Zermatt Resort & Spa
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662 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Manor, Texas
Reviewed 3 days ago NEW

I want to like this hotel. The room was large. The water runs hot instantly. TV service is better than usual with a nice variety of channels. The room was well-appointed with decent furniture, including a very comfortable easy chair. The surroundings are quite beautiful. However, there are some areas with rough edges. The water pressure was poor. The maid...

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Helpful?
Thank Paul M
Jax, NC
Reviewed 1 week ago via mobile

We went because I got a good deal on a room. The room was just gorgeous and had a fireplace. There were five of us in the room (2 adults and 3 kids) and it was just fine. We ate in the restaurant in the lobby and it was a good meal and priced ok with the kids in tow....

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Thank Meplus03
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Meplus03, So pleased to hear of your wonderful stay with us! So glad the kids were able to enjoy the pool! We really take pride in our restaurants and bakery. Thank you for trying them both out. Thank you so much for staying with us and sharing your experience with us. We look forward to your next visit! Happy New...

Reviewed 1 week ago

This resort and the staff are wonderful! The resort is half the price of hotels in Park City and well worth the savings! Food was wonderful in all the eateries and the hot tub and pool area were awesome for the kids. We will stay there again when we return.

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Helpful?
Thank Alison S
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Alison, Thank you so much for staying with us and sharing your experience! We really take pride in our pool area. It's great for both kids and adults alike no matter what time of year. Thank you for using our food outlets. So happy you enjoyed them. We also take pride in our customer service. We truly have the best...

Reviewed 2 weeks ago via mobile

We had an amazing time at Zermatt. The staff was very accommodating and the amenities were top notch. Great place for some relaxation in an incredible environment. My wife loved the spa and said the massage was very well done. We will definitely be staying here for another getaway this summer with the rest of the family.

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1Thank Jake F
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Jake, Thank you so much for staying with and sharing your experience with us! I'm extremely happy you found our amenities to be top notch! We love the environment here and are glad you found it the same. Isn't the spa great?? :-) That is truly one of the best around. So anxious to see you again! Happy New Year!...

Los Angeles, California
Reviewed 2 weeks ago

We had a fantastic stay at Zermatt over the winter holidays. Our one bedroom villa was practically perfect for us and our two young kids, the hotel amenities such as the pool had good extended hours and were well run, the staff was warm and helpful, and Jason the manager was exceptionally amazing. We booked classes for our kids at...

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1Thank hcgrandy
J-MAC4446, Director Rooms at Zermatt Resort & Spa, responded to this review

hcgrandy, It was an absolute pleasure meeting you guys and being able to transport you to Sundance over the few days you were here. I'm so glad your kids enjoyed their time at the ski resort learning how to ski. Great kids you have there! Thank you so much for your very kind comments. I was just doing my job...

North Carolina
Reviewed 3 weeks ago

We spent to nights at Zermatt to access the skiing in Soldier Hollow. The location is convenient and our stay was enjoyable. We had one of the villa rooms. The room had a spacious bathroom, a bedroom area, a small kitchen, and a living room. The bedroom area is well insulated from the hallway and that is a must as...

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Thank Owl10
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Owl10, Thank you so much for taking the time to express and share your experience with us. So pleased you enjoyed the room and how spacious it was. It's always expected that you receive a good night's rest, which you did. Makes me very happy! You are exactly right, that the products we use in the rooms should not only...

Reviewed 14 December 2016

All the staff were very friendly, especially the front receptionist. For instance, at one point my eyes were having an uncomfortable allergic reaction to one thing or another, and after trying to brave it on my own for some time, we finally asked the gentleman at the front desk if they happened to have any eye drops at the hotel....

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Thank Peter M
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Peter M., Thank you so much for your kind review! So pleased you enjoyed every moment of your stay with us! So very excited my front desk staff was able to "save the rest of the trip!" We're very proud of the amenities and services we offer and are glad you were able to experience them. We truly look forward...

Orem, Utah
Reviewed 12 December 2016 via mobile

We came here for our first romantic get away in years since having a kid and I was sorely disappointed. Overall the rooms are nice and clean and the location is cozy and beautiful. If I had come here as a family get away it would have been great but alas I did not. Do not come here for a...

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Thank Theexplora42
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Theexplora42, Thank you for writing a review and leaving your comments in regards to your stay. We value all comments. I completely understand your frustration and disappointment. The last thing anyone would want to experience during a romantic getaway is loud noises and not being put in a quiet location. We completely failed in that regard. For that, we apologize....

Orlando
Reviewed 7 December 2016

My hubby and I planned a trip to Midway UT to experience the beauty of Utah and to take in some relaxation on our 20 years of marriage. Here is what discovered about Zermatt. Zermatt Resort is seriously in the middle of no where, don't expect to find a descent food at the hotel. Although the Resort claims that it...

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Thank Angela P
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Angela P, Representing the non-food section of your comments, I want to sincerely apologize for the experience you had during your stay with us. Whether here with family or just the two of you, your experience should be the best. I'm not sure the exact days you were here, but we did have a very large group in-house from the...

C. Texas
Reviewed 7 December 2016

The resort is in a beautiful area of the United States. We had a chateau villa. This room was very nice. King bed with tiny balcony, jacuzzi & shower, kitchen with full size oven/stove, microwave, refrigerator, and cabinet full of utensils, dishes, pots & pans. The living area has a great fireplace. We loved the health spa. The steam room...

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Helpful?
Thank TagTexas
J-MAC4446, Director of Rooms at Zermatt Resort & Spa, responded to this review

Tag Texas, Thank you so much for your kind review! Thank you so much for visiting us! The villas are my absolute favorite rooms to stay in-spacious, comfortable, & beautiful! So pleased you were able to use the Spa and that you had such a wonderful experience. Spread the word! Hope to see you soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Zermatt Resort & Spa

Address: 784 W Resort Dr, Midway, UT 84049
Region: United States > Utah > Midway
Price Range: ₹ 11,234 - ₹ 18,927 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Zermatt Resort & Spa 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Zermatt Resort And Spa
Zermatt Hotel Midway
Zermatt Resort Midway
Zermatt Resort & Spa Midway, Utah
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Questions & Answers

Here's what travellers have asked, with answers from Zermatt Resort & Spa staff and other travellers.
11 questions
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Portland, Oregon
11 days ago
5 months ago

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Questions? Get answers from Zermatt Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always (no matter hotel) ask for top floors, away from elevators and stair wells. This will help reduce noise traffic.”
 of 5 bubbles angelapF8252MV, 7 Dec 2016 | Read review
“Ask for room in the main area and not the villa. The walk is long.”
 of 5 bubbles TagTexas, 7 Dec 2016 | Read review
“Suites in the main building are AWESOME!”
 of 5 bubbles mteig, 1 Nov 2016 | Read review
“The villas can be rented as a couple of rooms with a common living space and kitchen. Wonderful!”
 of 5 bubbles colleenp127, 31 Oct 2016 | Read review
“You won't get a "bad room" here. This isn't a cheap motel where you might have a difficult time resting at night.”
 of 5 bubbles tradeshowoutfitters, 14 Sep 2016 | Read review
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