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BEST WESTERN Webster Hotel, NASA

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BEST WESTERN Webster Hotel, NASA
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232 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Houston, Texas
Reviewed 3 days ago NEW

absolutely great!!! D.J If the preacher says its good, it good! clean down to da breakfast!! good quality, pleasant people including the guests! remarkable, and clean. good parking, good food, good tv channels, wifi good, beds good, nice.

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Helpful?
Thank evangm77
Reviewed 4 days ago NEWvia mobile

Exceptionally clean room, was very quiet at night. The breakfast was wonderful and Carlos was extremely helpful. The king size bed was very comfortable and the hotel is minutes away from the space centre.

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1Thank Susan S
Honolulu, United States
Reviewed 2 weeks ago

The staff on the first and second day of a 4 day stay were professional. The staff the night before checkout was not very helpful and the business printer was down with no notification of the issue or work around. Also, there was one day when my room was not made or restocked.

Review collected in partnership with Best Western
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Thank scottgD2218ZH
Best W, Manager at BEST WESTERN Webster Hotel, NASA, responded to this review

Thank you for taking the time to write about your experience. Please feel free to contact management at 281-338-6000 EXT 300 to discuss your experience further. We value your feedback looking forward in serving you again the future. Monica Pena At Your Service

Reviewed 4 weeks ago

5 stars plus review due to GM Monica Pena & the wonderful Chalani Jay for their great personality & making/taking the time to take an old man thru some basic computer skills. When Ms. Monica Pena G.M. went home she had Ms. Chalani refreshed some computer basics. We not only had a great stay at the nicest Best Western we...

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Thank Kevin E
Best W, Manager at BEST WESTERN Webster Hotel, NASA, responded to this review

Thank you for taking the time to write about your wonderful experience with us. It was a pleasure assisting you. Please feel free to contact me at 281-338-6000 EXT 300 for your future reservation so that I may personally make your reservation. We value your feedback looking forward in serving you again the future. Monica Pena At Your Service

Reviewed 8 January 2017 via mobile

I stayed just for a night. The staff was fantastic! We had a false alarm with the fire department and Ike at the front desk handled it like a champ! He did an amazing job staying calm and letting people know what was going on. I have worked in resorts for years and his service should be commended.

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Thank Kristin F
Best W, Manager at BEST WESTERN Webster Hotel, NASA, responded to this review

Thank you for taking the time to write about your experience. The team is happy to hear that IKE went out of his way to have the fire alarm situation under control. I will ensure he is recognized for the amazing job he did staying calm and letting people know what is going on. We value your feedback looking forward...

Metairie, Louisiana
Reviewed 5 January 2017

On Sat 12/10/16 my wife,daughter and her husband stayed at Best Western Webster NASA for two nights while attending the graduation of our college requirements from San Jancinto college.Besides the joy of seeing him finish his education we enjoyed our stay at BW.Room were clean and the amenities were wonderful and the staff did everything to make our stay enjoyable;We...

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Thank John S
Best W, Manager at BEST WESTERN Webster Hotel, NASA, responded to this review

Thank you for taking the time to write about your experience at the Best Western Webster NASA. We value your feedback and it great to hear that our amenities are wonderful and our rooms are nice and clean. We look forward in serving you again the future. Monica Pena At Your Service

Reviewed 26 December 2016 via mobile

Stayed here for one night with the family. Cute rooms, clean, small but we managed. Emily at the front desk was so nice, welcoming and helpful. Even though we made many requests she gladly helped out and was able to make the stay extra special.

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Thank Ronit Y
West Memphis, Arkansas
Reviewed 18 December 2016

This little jewel was tucked outside of Houston TX in Webster. Quiet, clean, fresh, updated, safe and comfortable. So many good things to describe this hotel. Not a buget buster, great value. Front desk staff was friendly, welcoming and fast check-in. Not to mention the complete family style hot breakfast items ready and prepared at no cost. Also, walking distance...

Review collected in partnership with Best Western
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Thank GoldiesBT
Arendal, Norway
Reviewed 13 December 2016

Well, we stayed in this hotel for reasons that is on the way to Galveston for our cruise to Carribean & near the house of our relative. We had other reservation at Pearland, Best Western and the lady at the reception helped us in our cancellation, so that we can come back to this hotel after our cruise. The reception...

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Thank norskeektepar
Reviewed 17 November 2016 via mobile

Do Not Stay Here...they will Scam You!!!!! I am very unhappy with a recent stay I had Monday Night at  your Best Western Nasa Hotel.   First of all, the staff very very rude and accused one the the persons I was with of smoking in the room.  THERE WAS NO SMOKING IN THE ROOM WHAT SO EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  She was...

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2Thank Jami L
Best W, General Manager at BEST WESTERN Webster Hotel, NASA, responded to this review

Dear Jami L, I'm sorry to hear of your difficulty during your stay with us, Although an apology will regrettably not alter the outcome of your experience recently with us here at the Best Western Webster NASA, we have taken immediate steps to charge a smoking fee for damages to your account. Please note that we must ensure we offer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Best Western Webster/Nasa hotel. We are perfectly located halfway between Downtown Houston and Galveston Beach. Only minutes from the Nasa Space Center, Kemah Boardwalk and Armand Bayou Nature Center. Each morning, we serve a full hot breakfast served buffet style. Our breakfast hours are from 7am-9am on weekdays and from 7am-10am on Saturday and Sundays. Our guest business center is fully equipped with a desktop computer, printer and even fax capability. In addition our front desk is ready to serve with various items that the guest might need or have forgotten. Restaurants nearby, Lupe Tortilla Mexican Restaurant and Bar, Red Lobster and or the Italian treat of Zio's. Fast food within walking distance and the Bay Brook Mall is just over the I-45 at this intersection of the road. Strip mall shopping and even a Target, Walmart or Home Depot are just minutes away. ... more   less 

Additional Information about BEST WESTERN Webster Hotel, NASA

Address: 889 W Bay Area Blvd, Webster, TX 77598-4003 (Formerly InnPlace Hotel)
Region: United States > Texas > Texas Gulf Coast > Webster
Price Range: ₹ 4,100 - ₹ 7,124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Webster Hotel, NASA 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Nasa Hotel Webster
Best Western Hotel Webster
Webster Best Western
Best Western Webster
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Webster Hotel, NASA staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Best Western to stay at. Rooms are furnished extremely nice with all amenties.”
 of 5 bubbles kevine901, 19 Jan 2017 | Read review
“Stay away from this hotel, period”
 of 5 bubbles 109twinklel, 8 Oct 2016 | Read review
“all rooms are nice”
 of 5 bubbles I8567CSalbertof, 20 Jul 2016 | Read review
“Floor facing the pool was VERY loud at night with kids playing in pool well past pool hours!”
  • Very clean sink!
  • Updated room! Very nice. Pillows are HORRIBLE.
 of 5 bubbles 140tyr, 15 Jun 2016 | Read review
“Any room on the second floor”
 of 5 bubbles mylove89, 24 Dec 2015 | Read review
5 of 5