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Hilton Waco

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Hilton Waco
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628 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Waco
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Showing 625: English reviews
Houston, Texas
Reviewed 9 May 2016

I've stayed in just about every major hotel in Waco and the Hilton always wins me over. First allow me to say I'm glad they're making renovations because that was my only complaint; that the décor was lacking compared to other hotels in the area but customer service always trumps all else! Alvin at the front desk is awesome. He...

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Helpful?
1Thank TorrieChristina
Alvaro R, Manager at Hilton Waco, responded to this review

I am filled with joy as I read your review. Thank you for telling us about your experience and giving recognition to our staff. It is always a treat to see one of our team members name come up in a great way on a review. We look forward to having you return to us so we can continue to...

Archer City, United States
Reviewed 9 May 2016

The hotel is in downtown Waco, away from the heavy traffic along the I-35 corridor; however, close enough to I-35 to make travel around the city very easy. Several eating establishments across Franklin Street and food trucks (during the lunch hour during the week) across University Parks provide for several dining choices. The hotel sits by the river, also making...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Justin P
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you for taking the time to leave us a great review. I am so glad that you enjoyed your stay with us and our location. We are very blessed to be in the heart of the ever growing downtown Waco. I hope that you will stay with us again so that we can continue to WOW you. Sincerely, Alvaro...

Amarillo, Texas
Reviewed 7 May 2016

The location of the hotel was in a good location. Plenty of restaurants in the area to go eat at. Some of the restaurants were within walking distance.The hotel staff was very friendly and helpful. The bar area was very nice. My room was very nice and look great. Also if you wanted to go for a walk or run...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank danielsQ7266KX
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you leaving us such a kind review. Your acknowledgement of our staff and location is greatly appreciated. We are proud to serve and look forward to your next visit to our quaint city. Alvaro R Hilton Waco

Reviewed 7 May 2016 via mobile

Stayed 2 nights. Construction work going on and still charged premium rates. No parking for guest. Noisy AC unit and hammering noise all day. Do not recommend staying at Hilton Waco. ........... Hotel management was unwilling to help. If you stay you may want to take a taxi because that was the only solution.

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Helpful?
Thank Rusty M
Alvaro R, Manager at Hilton Waco, responded to this review

I am very sorry that your experience was not up to Hilton standards and I assure you that our management team does care. I encourage you to contact us once again so we can discuss ways to make this right. Thank you for taking the time to leave us a candid review and I would like the opportunity to discuss...

Mesquite, Texas
Reviewed 2 May 2016

There is no parking for hotel guest, long walk to get to door and the parking lot is on the other side from the main entrance. The room cost $250.00 for a good view, but that was all it had. the employees were rude, the mattress was cupped and should be replaced, the room was small and the bathroom and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank J2160FVmarkc
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you for taking the time to leave a candid review. I am sorry that you did not enjoy your stay and I thank you for letting us know about it. Please feel free to contact us so we can find a way to make it right for you. Sincerely, Alvaro R Hilton Waco

Edmond, OK, United States
Reviewed 1 May 2016

The Waco Hilton was a great value for the money. Right next to the Brazos river, close to the Silos, Dr. Pepper Museum, the Texas Rangers Museum and the Baylor Campus. We enjoyed several nearby restaurants and the walking trail on the Brazos. Looking forward to a return trip.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank John K
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you for taking the time to leave us wonderful review. I don't think there is any better way that we could have a better location. We are also close the a great park and a zoo! I am glad you enjoyed your stay and we look forward to having you on your return trip. Sincerely, Alvaro R Hilton Waco

Monroe, Louisiana
Reviewed 30 April 2016

Friendly staff Great location Computers and free printing for business travelers. Friendly staff. Starbuck coffee served. Most comfortable mattress I have slept on away from home in a long time. Great lobby.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jong231
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you for leaving us a review. It seems like you enjoyed your stay. I am a little confused on why you only gave us one star. If there was something wrong about your stay,w e would love the opportunity to make it right for you. Sincerely, Alvaro R Hilton Waco

Abilene, United States
Reviewed 26 April 2016

Location adds to the value of a stay in the Waco area. It is easy to get to from I35 and is close to a variety of very nice restaurants, unique shopping and sightseeing opportunities. Many rooms feature a stunning view of the bridge over the Brazos River, with an amazing oversized sculpture of an old fashioned cattle drive. Many...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Betty B
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you Betty for your glowing review. We are very blessed to have the location that we have, so close to many great hot spots in Waco. I am glad that you enjoyed your time with us and we hope you return to experience more of what our property and our city has to offer. Sincerely, Alvaro R. Hilton Waco

San Antonio, Texas
Reviewed 25 April 2016

Love staying at this Hilton location every time we can when we are staying in Waco. It is clean, friendly, and in a perfect location for Baylor University activities. The only problem we have ever had was trying to get a room there. They book up quickly, so you need to plan ahead.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Kim R
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you Kim for your continued loyalty to us and for this amazing review. . I am glad that we are your primary choice for your visits to our city. It is a pleasure to continue to serve and give a pleasant place to rest your head. Sincerely, Alvaro R. Hilton Waco

Alamogordo, New Mexico
Reviewed 25 April 2016

Great stay in the heart of Waco, with restaurants within walking distance. Baylor University is close by, and several attractions to visit around the hotel. Close to I-35 and the downtown area, the rooms were clean and the beds were comfortable!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank V214BTmarys
Alvaro R, Manager at Hilton Waco, responded to this review

Thank you for leaving us a great review. I am glad that we met your standards and hope to have you stay with again so we can continue to wow you. Sincerely, Alvaro R. Hilton Waco

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton Waco is located in the heart of downtown Waco, on the banks of Brazos River. We are connected to the Waco Convention Center via a covered walkway. Our hotel offers over 10,000 sq. ft. of versatile meeting space for up to 200 guests. All of our guest rooms have Hilton Sweet Dreams bed and Serenity linen packages, separate sitting areas, flat screen LCD color TV's, working desk and office chair. Complimentary wireless internet access is available throughout the property as well as a 24-hour business center. Workout in the modern fitness center or take a plunge in the outdoor pool. We also have our on-site restaurant, Brazos Grill featuring succulent steaks and innovative Italian cuisine. Our Waco hotel’s Starbucks® Coffee kiosk offers freshly brewed coffee and the Lobby Bar offers evening drinks and bar snacks. ... more   less 

Additional Information about Hilton Waco

Address: 113 South University Parks Drive, Waco, TX 76701-2241
Region: United States > Texas > Waco
Price Range: ₹ 9,763 - ₹ 15,293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Waco 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hilton Waco Hotel Waco
Hilton Hotel Waco
Waco Hilton Hotel
Hotel Style:
#7 Family Hotel in Waco
#7 Business Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waco staff and other travellers.
3 questions
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Questions? Get answers from Hilton Waco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lake view”
 of 5 bubbles Montecore1, 2 Jan 2017 | Read review
“Corner King rooms are the way to go. Big windows offer great views yet they have good blakout curtains which allow for sleeping late.”
 of 5 bubbles 855kirkl, 13 Dec 2016 | Read review
“Love the corner King room river view room...great views.”
 of 5 bubbles 162JS, 20 Oct 2016 | Read review
“towards the top, ask for a top floor room overlooking McLane Stadium or the Brazes River”
 of 5 bubbles jimwJ7327UL, 18 Oct 2016 | Read review
“The River view is nicer”
 of 5 bubbles DeniseS962, 23 Jul 2016 | Read review
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