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Hilton Waco

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Hilton Waco
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611 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Waverly, Iowa
Reviewed yesterday NEW

The building is not quite up to normal Hilton flagship standards, but the people were very friendly and helpful. A little hard to navigate arrival due to one-way streets, but ample parking behind the hotel near the convention center. I recommend skipping the front entrance and arriving from the back parking lot. Construction in the pool area prevented using this...

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Helpful?
Thank BE665
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for being our guest. We are sorry if our hotel did not meet all your expectations, but we are glad you found our staff to be friendly. We appreciate your observation and apologize for the inconvenience caused. It was our pleasure having you as our guest, and we hope we will see you here again! Sincerely, Guest Experience...

Vacaville,CA, United States
Reviewed 2 days ago NEW

The hotel did not offer the reunion rate they informed the reunion committer they would honor. The hotel had unclean lien on the bed. The Desk Staff was great and very accommodating. The hotel was convenient to the convention Center. There is not enough food choices.

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Helpful?
Thank brucecG2786DJ
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for staying with us during your school reunion. We appreciate your nice comments about our staff and are glad our location and connection to the Waco Convention Center was perfect for your visit. We value your observations and hope you will stay with us again whenever your travels bring you this way. Sincerely, Guest Experience Manager

Mineola, United States
Reviewed 3 days ago NEW

This room is directly below the Executive Lounge. You will hear people coming and going all night as I also think this is when they clean the EL. Avoid this room. 2 nights of no sleep. The manager and staff were very helpful and cared. Other than that it was a great place.

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Helpful?
1Thank X3860MGkimh
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for sharing your review about your visit at Hilton Waco! We are pleased you had an overall great stay and loved most aspects of our hotel. However, I am sorry for the inconvenience you experienced with the noise and hope our staff were able to assist you to your satisfaction. It was our pleasure hosting you, and we hope...

Runge, United States
Reviewed 1 week ago

The digital key service works great! If you need help at the front desk the staff is excellent--very friendly. The restaurant is handy if needed, probably not considered real kid friendly menu. The beds were very comfortable.

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Helpful?
1Thank Connie S
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for the fantastic feedback about your stay with us at Hilton Waco on the banks of the Brazos River. We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. I have shared your feedback with my Food and Beverage team as we always believe in enhancing our services. It...

Dallas, Texas
Reviewed 2 weeks ago

This hotel was a hands down 10. The staff, location and overall service was excellent. Definitely recommend this hotel if you're looking for a stay in Waco! The staff went above and beyond with anything we needed.

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Helpful?
1Thank Happycheermom
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for taking the time to share your feedback about your recent stay at Hilton Waco on the banks of the Brazos River. We are thrilled to note that your visit was perfect in every way and you enjoyed our downtown location and outstanding service from our associates. We appreciate you recommending us, and hope to have you and...

Houston, United States
Reviewed 3 weeks ago

I had a wonderful stay at the Hilton Waco! Staff is excellent, rooms are clean, and the updates to the hotel is fabulous! This is without a doubt the best hotel in Waco. If you are visiting for Baylor, business, or just for leisure--- stay here!!

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Helpful?
1Thank laurencX3340BF
ManagerX1, Manager at Hilton Waco, responded to this review

Thanks for sharing your fabulous review of Hilton Waco. We are so glad you loved your stay with us and appreciate your nice comments about our staff and clean rooms. We work hard to deliver a great experience for all of our guests so we celebrate reviews such as yours. Thank you for sharing your thoughts online, we look forward...

Crestview, United States
Reviewed 3 weeks ago

Due to cancellation of flights between DFW and Waco, my luggage was delayed until the middle of the night. The staff went to the airport, retrieved my luggage and made sure I had it by 6AM, so that I could have fresh clothes for my 8AM meeting. Everyone provided excellent service beyond my expectations, even for a Hilton.

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Helpful?
3Thank car0lelb
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for singling out our friendly and helpful staff here at the Hilton Waco. It is important to us for our guests to have a great experience, and we are delighted to know we exceeded your expectations. We appreciate your fantastic feedback and hope to have you as our guest again soon! Sincerely, Guest Experience Manager

Reviewed 3 weeks ago

Recently stayed at the Hilton - Waco, TX the week-end of 11/11/16, and had a pleasant experience. Rooms were clean, and my family was treated well by the staff. Excellent location for access to the nearby Baylor University campus.

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Helpful?
Thank Banditom18
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for your wonderful review! We are pleased to know how much you and your family enjoyed your recent stay at Hilton Waco. We appreciate your kind comments about our clean rooms, convenient location and especially our staff. We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. It...

Burnet, Texas
Reviewed 3 weeks ago

Travelled to Waco on a Friday to attend a wedding and left Saturday. Hotel is conveniently located and I ate a salad for lunch in the restaurant that was excellent. Would definitely stay here again and recommend this Hilton!

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Helpful?
Thank Bill H
Houston, United States
Reviewed 3 weeks ago

This stay was amazing, I could not have asked for more and did not expect all they have to offer. Anyone traveling should stay at this hotel. Great location, great restaurants in walking distance, great attractions...and great staff!

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Thank kimberlywZ7595SD

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton Waco is located in the heart of downtown Waco, on the banks of Brazos River. We are connected to the Waco Convention Center via a covered walkway. Our hotel offers over 10,000 sq. ft. of versatile meeting space for up to 200 guests. All of our guest rooms have Hilton Sweet Dreams bed and Serenity linen packages, separate sitting areas, flat screen LCD color TV's, working desk and office chair. Complimentary wireless internet access is available throughout the property as well as a 24-hour business center. Workout in the modern fitness center or take a plunge in the outdoor pool. We also have our on-site restaurant, Brazos Grill featuring succulent steaks and innovative Italian cuisine. Our Waco hotel’s Starbucks® Coffee kiosk offers freshly brewed coffee and the Lobby Bar offers evening drinks and bar snacks. ... more   less 

Additional Information about Hilton Waco

Address: 113 S University Parks Dr, Waco, TX 76701-2241
Region: United States > Texas > Waco
Price Range: ₹ 7,264 - ₹ 14,459 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Waco 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hilton Waco Hotel Waco
Hilton Hotel Waco
Waco Hilton Hotel
Hotel Style:
#7 Family Hotel in Waco
#7 Business Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waco staff and other travellers.
3 questions
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Questions? Get answers from Hilton Waco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Love the corner King room river view room...great views.”
 of 5 bubbles 162JS, 20 Oct 2016 | Read review
“towards the top, ask for a top floor room overlooking McLane Stadium or the Brazes River”
 of 5 bubbles jimwJ7327UL, 18 Oct 2016 | Read review
“The River view is nicer”
 of 5 bubbles DeniseS962, 23 Jul 2016 | Read review
“My room was 1102 and was a corner room with windows on two sides on the Executive level.”
 of 5 bubbles 4BarbaraS, 11 Jul 2016 | Read review
“They were remodeling rooms on several floors. You probably want to request a room that has already been updated.”
 of 5 bubbles TTHOMPSONDAL, 16 May 2016 | Read review
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